Low-cost labor, English language proficiency and government incentives put Ghana on the outsourcing map.
A guide to outsourcing in Ghana.
- Overall Ranking: Nascent
- Average 2nd Year Programmer Salary: $5,000 to $10,000
- Geopolitical Risk: High
- English Proficency: Very Good
- Pros: Government supporting IT services industry and investment programs enticed Allied Computer Services to establish BPO operation here. English is official language. Low turnover rate (2% to 4%). Labor cheap and available. Tied with Philippines for world’s best financial incentives for attracting IT business, according to A.T. Kearney.
- Cons: Local BPO service providers lack experience. IT services market very small. Just 10,000 IT grads per year.
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