Business Operations

IT enters the era of intelligent automation

Seeking to expand the benefits of business process automation, leading organizations are extending their RPA implementations with a mix of AI and machine learning.

ServiceNow’s Tokyo release targets supply chain, HR automation

The latest revision of the Now workflow automation platform introduces features that focus on simplifying supply chain, automating asset management, and planning for sustainability.

8 ways CIOs and CHROs can collaborate for business impact

With technology, talent, and workplace culture key ingredients for business success, a strong partnership between IT and HR leaders may be the most critical in today’s C-suite.

A CIO’s guide to guiding business change

As CIOs re-think IT’s role in the enterprise, leading or facilitating business change is central to the conversation. Here’s one way IT can and should regain center stage.

BPM buyer’s guide: Top 16 business process management tools

BPM buyer’s guide: Top 16 business process management tools

Today's BPM platforms can help your organization create, optimize, and monitor vital business processes using sophisticated discovery, AI, and low-code/no-code functionality.

Supply chain issues a top concern across most industry sectors

Despite talk of the pandemic slowing down, concerns around supply chain are continuing to grow, with a shortage of semiconductors a top issue, according to a report from Avnet Silica.

Five areas where EA matters more than ever

Businesses are employing enterprise architecture to improve product delivery, risk management, and even employee retention, among other business-critical uses.

Qualtrics seeks to broaden picture of employee engagement

With new tools for correlating employee engagement at with other data, the software vendor hopes to make it easier for managers to retain workers.

Supply chain digitization faces 3 big hurdles, PwC survey shows

A PwC survey covering operations and technology leaders as well as other C-suite executives globally has identified three main roadblocks stopping them from achieving digital transformation in their supply chain operations.

Oracle’s ME employee experience suite targets workforce challenges

Oracle ME, an employee experience suite within the companyu2019s Fusion Cloud Human Capital Management (HCM) platform, is aimed at resolving workforce challenges such as attrition in the wake of the pandemic.