Digital Transformation | News, how-tos, features, reviews, and videos
Digital transformation is about more than technology u2014 itu2019s about delighting your customer during every stage of their journey with you. Even when they leave.
Secil Watson, head of Digital Solutions for Business at Wells Fargo, tackles digital transformation by considering each challenge in three distinct time horizons. Her ultimate goal: to automate IT out of a job.
To accelerate their digital transformation efforts, enterprises should focus on small, fast-moving teams, ecosystem participation and machine intelligence.
Gen Z is starting to enter college and become more financially independent, which puts pressure on banks to provide them with tailored services and offerings based on their preferences. New technology innovations will help banks further engage with t
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