Digital Transformation

5 tips for navigating supplier relationships in an economic downturn

Don't let cost-cutting derail your digital transformation; take these steps to strengthen supplier relationships.

Doubling down on digital transformation during the coronavirus pandemic

CIOs opting to hunker down and wait out COVID-19 should think again. By revving up their digital business strategies, they position themselves for growth when the pandemic subsides, say experts and CIOs.

What makes a great chatbot? Laser focus on customers

Chatbot success hinges on the right NLP algorithms and regular upkeep, experts say. Here's how to ensure your chatbot initiative pays off.

Scaling agile and DevOps for digital transformation

Overhauling your product and services development and delivery process at the organizational level can help ensure digital success.

What is human-centered design? A product framework that embraces empathy

What is human-centered design? A product framework that embraces empathy

HCD is a design framework centered around end-user desires and needs. Implementing it can help your company design and deliver high-quality products and customer experiences.

7 tips for vetting the business value of emerging tech

Will a promising new technology be truly transformative or destructively disruptive? Only due diligence will reveal the truth.

Security vs. innovation: IT’s trickiest balancing act

An innovative initiative is only as successful as it is secure. Here's how CIOs are balancing risk-taking with risk aversion.

8 dark secrets of organizational change management

In the digital era, organizational change management is crucial to business success — far too crucial to be dogged by its misconceptions and false assumptions.

Transformation trends Aussie organisations will follow in 2020

7 digital transformation myths

A successful digital transformation can help you outpace competitive threats. But these conventional beliefs can cause your efforts to fall short.