Industry

AI in retail: Survival depends on getting smart

Machine learning is fast becoming a must-have for retailers looking to stave off disruption, but the barriers to entry — upfront cost and data prep — remain an obstacle for most.

Gold Coast Airport boosts checkpoint security

Telstra slapped with warning over excess usage notifications

iiNet warned after leaving customer with no internet access for three weeks

What’s next for content moderation?

The Transatlantic Working Group considers transparency, alternative dispute resolution mechanisms and limitations on algorithms as ways forward.

Dreamforce 2019: Salesforce gives CRM ‘single source of truth’

At its annual customer conference, Salesforce.com introduced Customer 360 Truth and a curiously British-sounding Einstein that your customers can now access.

How human-centered design is driving digital health

Healthcare tech has mostly focused on designing systems for claiming federal incentives in the past decade. Design thinking stands this logic on its head.

IT leaders share top line predictions for 2020

The big picture from Tableau Conference 2019

More AI, more preparation, more cloud integration were the key takeaways from the analytics platform makeru2019s annual event.

American CIO counterparts ‘play never-ending game of catch-up’: survey