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Industry | News, how-tos, features, reviews, and videos

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7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity outsourcing are over. Todayu2019s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.

Apr 26, 2022 10 mins
IT Strategy Outsourcing Technology Industry
news

Cloud momentum sees SAP start the year strong

The German software company started the financial year with strong cloud revenue, but it recognized that exiting the Russian market will impact its bottom line.

Apr 25, 2022
SAP Technology Industry
news

Software and consulting boost IBM results to start the year

The tech giant saw revenue rise 8% for the first quarter of the year, as demand for its hybrid cloud software and consulting services spiked.

Apr 20, 2022
Technology Industry
feature

How Scotiabank is implementing AI to improve customer experience

A three-legged stool of data, analytics, and AI technology has provided the Canadian bank a platform for using artificial intelligence to improve customer service and make operations more efficient.

Apr 6, 2022 8 mins
Artificial Intelligence Banking IT Leadership
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Comment la Banque Scotia met l’IA en œuvre pour améliorer l’expérience client

La conjugaison de trois volets u2013 donnu00e9es, analyses et intelligence artificielle u2014 a permis u00e0 lu2019entreprise du2019utiliser ces techniques pour amu00e9liorer son service u00e0 la clientu00e8le et ses opu00e9rations commerciales.

Apr 6, 2022 8 mins
Artificial Intelligence Banking IT Leadership
news

Google Cloud brings its search smarts to retail customers

The new managed Retail Search service from Google Cloud wants to help digital retailers solve the dreaded search abandonment problem.

Apr 1, 2022
Enterprise Search Google Search Retail Industry
feature

Working from a war zone: Ukrainian IT pros share their experiences

CIO.com spoke with Ukrainian technologists whose stories show their resolve and commitment to look forward despite the destruction and uncertainty being inflicted on their homeland.

Mar 29, 2022
Technology Industry
news

Nvidia speeds AI, climate modeling

At its annual customer conference, Nvidia is showing off new ways to model and predict the behavior of clouds and more, in the cloud and elsewhere.

Mar 22, 2022
CPUs and Processors High-Performance Computing Science Industry
interview

André Mendes: ‘Status quo’ is the CIO’s riskiest strategy

Maintaining the status quo ensures constant decay in your ability to respond to your environment, warns the U.S. Department of Commerce CIO.

Mar 16, 2022
Government Government IT Hiring
news

IFS, Bearing Point launch services joint venture Arcwide

Cloud ERP provider IFS and Dutch consulting firm Bearing Point are launching a new company, Arcwide, to capitalize on the growing demand for technology services.

Mar 11, 2022
ERP Systems Mergers and Acquisitions Professional Services