Digital Transformation | News, how-tos, features, reviews, and videos
As it entered the 21st century, Amway found that the new gig economy had brought with it an entirely new host of competitors and that the nature of the market itself was shifting as consumers increasingly engaged digitally. Its transformational journ
PSEG is using Amazon.comu2019s Alexa software to help consumers pay their bills and access account information via voice, part of a transformation to help the energy giant get closer to customers.
The Ivy League university knit together Drupal and Salesforce to create a university-wide system of engagement centered on the student experience.
With its five-platform digital strategy, Wyndham Hotels & Resorts improves the experiences of all its customers: guests, franchises, and internal team members. CIO Scott Strickland explains how.
Flash-sale retailer BrandAlley utilizes AI to unlock the power of fan-fueled marketing, skyrocketing repeat purchases by 25% while boosting referrals 4.6%.
The parent company of Calvin Klein and Tommy Hilfiger shifted to agile in delivering an innovative digital assistant that increases sales and enhances the retail experience.
Kaiser Permanente uses technology to improve personal health, community health, and medical excellence. EVP and CIO Dick Daniels explains how they do it.
We canu2019t seem to go a day without seeing or hearing the term digital transformation. But what does the term really mean? What happened to start this paradigm shift in the way people and companies interact with technology? And, more importantly, w
Advancements in devops can help close the skill gap in IT. The big question for CIOs is whether or not they're ready to learn from past mistakes.
As part of their digital transformation, leading organizations find unique ways to make customer interactions more meaningful, seamless, and faster.
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