Digital Transformation | News, how-tos, features, reviews, and videos
Enterprise IT and business leaders are looking for technology solutions that help them simultaneously transform and reorient the organizationu2019s operating model around the customer experience, while being able to manage the complexity that such an
More than one-fifth of IT effort is potentially wasted on technology outputs that are never used, up to forty percent of business opportunities may be missed due to delays, and outdated management practices tax the IT workforce productivity by double
After years of casual courting, IT and business are finally forging effective ways of working together to pursue shared objectives for digital transformation.
How can CIOs gain the attention of the C-suite by showing significant progress on their digital transformation in a short time frame?
Once your organization thinks in systems, it can better understand root challenges, implications from one component to another, and even innovate more effectively.
Omnichannel, on-demand fulfillment, personalization and core capabilities u2013 the results are in and theyu2019re robust enough to convince even the most risk-averse CIOs.
Digitally interacting with a customer through a live, Internet-connected application allows a deeper understanding of that customer as an individual because the flow of data is ongoing and bidirectional.
Weu2019re on the doorstep to important changes in the services market.
Mindy Simon, CIO of Conagra Brands, focuses on being digital with her business partners, not doing digital to them.
Axis Capital CIO Darryl Catts prefaced an insurance platform revamp with a change management program, making IT and its business peers co-owners of the initiative.
One year into his role as CEO, Jeffrey Gennette has attributed Macy's limited turnaround so far to a renewed focus on the customer and has doubled down in that area significantly by testing and then scaling out a range of new capabilities and ex
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