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It was never about ITIL

Really. It never was.

28 Nov 2017

Is this ITIL’s last gasp?

For any service management framework or approach to remain relevant, their core focus must be to help shift and reorient organizations away from systems-centric or even service-centric operating models to customer-centric ones.

15 Nov 2017

ITIL ITSM Technology Industry

Bennett Coleman leveraged user generated content through app : Dilip Kukreja

This is how Bennett Coleman & Co (BCCL) created a platform for citizens to submit their stories.u00a0n

15 Nov 2017

Application Management IT Management

Regulatory technology: innovating compliance and your business

Regulatory technology can help to not only effectively manage regulatory requirements, but also help companies to enhance customer service and develop new offerings.

14 Nov 2017

Compliance Regulation Technology Industry

Who needs an IT service desk analyst anyway?

While new processes, approaches and technologies may change the way that support is provided, the requirements for technical resources wonu2019t.

14 Nov 2017

CIO ITSM Technology Industry

Compliance strategy is just the start of your privacy program

Understanding the conflicting privacy regulations in countries around the world.

25 Oct 2017

Compliance Privacy Regulation

Unlike the Staples Easy Button, there’s no GDPR Forget Button

Companies staring down the GDPR deadline either with no plan or a poor plan are probably wishing they could press a button so that compliance with the 2018 regulation would be fast and easy. Unfortunately for them, the Forget Button doesnu2019t exis

26 Sep 2017

CSO and CISO Compliance Technology Industry

Will millennials become a security threat with enterprise rapidly adopting mobile?

With most organizations adopting mobile and implementing BYOD policies, how will the entry of the device and free WiFi-loving millennial employee affect security of critical data?

22 Sep 2017

Authentication Small and Medium Business Viruses

10 tips for change management success

Change management is the discipline of leading individuals, teams and entire organizations through organizational change via a combination of behavioral and social sciences, information technology and business solutions. Here are 10 steps to success

21 Sep 2017 7 mins

Change Management IT Leadership

Focused and simple is HPE’s winning mantra: Phil Davis

The reorg strategy is working fine as seen in company's strong Q3 results asserts Phil Davis, Chief Sales Officer, HPE.u00a0

20 Sep 2017

Change Management Enterprise Storage Internet of Things

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