Business Operations

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The quest for end-to-end intelligent automation

AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.

13 May 2021

Artificial Intelligence Business Process Management Robotic Process Automation

Zoho launches Qntrl to automate business processes

A new entrant to the business process management market, Zoho already holds much of the data mid-market enterprises may want to automate.

19 Apr 2021

Business Process Management Small and Medium Business

Skills and traits of elite IT automation teams

From RPA to AI, automation has become a key IT priority. Here's what to look for in building a versatile team suited to automating processes across your enterprise.

22 Mar 2021 9 mins

Artificial Intelligence Business Process Management Robotic Process Automation

What is business process analysis? A methodology for improving process

BPA helps organizations dig into vital business and IT processes to find problems and opportunities for improvement.

22 Feb 2021 5 mins

Business Analyst Business Process Management Robotic Process Automation

Data ahead! How smart products are changing the traditional sales cycle

Smart and connected products are changing the traditional sales funnel and customer lifecycle and presenting new challenges and opportunities for CIOs.

17 Mar 2020 7 mins

Artificial Intelligence Machine Learning Marketing

Here’s how this UAE law firm is tapping AI, cloud to stay competitive

Fichte & Co.'s Matthew Peet brings an 'experimentation mindset' to the CIO role as AI, cloud and smart contracts shake up the legal profession.

11 Mar 2020

Artificial Intelligence IT Strategy Legal

What is the California Consumer Privacy Act of 2018? Influencers in the know break down the details

The California Consumer Privacy Act of 2018 is a bill intended to enhance online privacy rights and consumer protection for residents of California, United States. But the bill has national and global implications. Hereu2019s how to prepare your orga

2 Dec 2019

Government Legal Technology Industry

What’s next for content moderation?

The Transatlantic Working Group considers transparency, alternative dispute resolution mechanisms and limitations on algorithms as ways forward.

25 Nov 2019

Government Legal Technology Industry

Sustainability doesn’t work without transparency

Do you know what your current carbon footprint is? If not, how would you go about calculating it? What information do you need?

19 Nov 2019

Government Green IT Technology Industry

Rethinking government use of commercial exploit tools after WhatsApp spying

The recent WhatsApp lawsuit shows the significant risk to individuals, as well as public trust, that comes from allowing commercial systems to remain exploitable.

8 Nov 2019

Government Malware Technology Industry

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