Generative AI

Gen AI in 2025: Playtime is over, time to get practical

Pilot fatigue, aimless experimentation, and failure rates have many organizations shifting generative AI investments toward more targeted — and promising — business use cases.

30,000 examples of how Ikea works with AI

In addition to broad efforts in data strategy, a large cross section of employees has attended full-time AI training to build a more vigorous workforce.

12 AI predictions for 2025faster and more widespread adoption

This year we’ve seen AI move from pilots into production use cases. In 2025, they’ll expand into fully-scaled, enterprise-wide deployments.

Trump taps Sriram Krishnan for AI advisor role amid strategic shift in tech policy

The appointment signals a strategic focus on AI innovation, data governance, and US enterprise competitiveness.

IT leaders’ top 9 takeaways from 2024

IT leaders’ top 9 takeaways from 2024

CIOs share insights on the lessons they’ve learned this year about navigating change — and helping others do the same — while getting real about AI and leading IT initiatives exclusively with business value in mind.

United Airlines sets its flight plan for gen AI success

The Chicago-based airlines has moved beyond the pilot phase with production LLMs built on a strong data foundation in the cloud.

IDC chief research officer: GenAI, from experimentation to adoption

How will AI agents be priced? CIOs need to pay attention

Salesforce has priced its agent per conversation, but several other pricing models are emerging. The best choice depends on how much an organization uses agents.

Salesforce’s Agentforce 2.0 update aims to make AI agents smarter

The second release of Salesforce’s agentic AI platform offers an updated reasoning engine, new agent skills, and the ability to build agents using natural language.

OpenAI continues to get pushback, but only stands to gain from going for-profit

Meta and Zuckerberg have echoed rival Elon Musk’s call to keep OpenAI as a non-profit, but for OpenAI, there’s really nothing to lose in going to a for-profit model.