IT Strategy | News, how-tos, features, reviews, and videos
Major CrowdStrike outage overshadowed most other IT problems, but this year also saw IT systems accusing employees of theft, and PC makers shipping devices with malware.
If you want to exploit the potential of your data, you need to develop a data strategy. This includes not only technology: processes, organization and culture should also be examined.
CIOs share insights on the lessons they’ve learned this year about navigating change — and helping others do the same — while getting real about AI and leading IT initiatives exclusively with business value in mind.
Organizations are interested in leveraging AI to optimize internal processes and analyze data for insights, but security, data quality, and governance remain hurdles.
IT leaders are helping school systems across the country change the way children learn by incorporating technology in classrooms. Here's how Serena Sacks, CIO for the Fulton County School System, leads the charge.
Salesforce has priced its agent per conversation, but several other pricing models are emerging. The best choice depends on how much an organization uses agents.
Discover the lessons Max Chan and Avnet have learned about the modern digital landscape, from optimizing cloud spending to leveraging AI for customer satisfaction.
CIOs now lean on shorter-term, more flexible plans, saying there’s too many unknowns to plot IT strategies years ahead.
Industry analysts predict growth in investment in cloud computing, and three quarters of CIOs surveyed say that it is critical to their operation. But in terms of CIO priorities, the cloud falls behind many other areas.
Ineffective communication, faulty data strategies, and shortchanging the people portion of transformation are just a few ways digital journeys take wrong turns or fizzle out.
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