News

Matching tech to degrees of scale at the Salvation Army

Milad Kruze, executive GM for IT at the Salvation Army, recently spoke with Cathy O'Sullivan, editorial director for Foundry in Australia and New Zealand, about the organization's multi-faceted mission, modernizing disaster management softw

Workday aims to manage AI agents like employees

The cloud-based HR and financial management company is developing the Workday Agent System of Record to help organizations manage their AI agents, and working on new role-based agents for the business.

Can serverless fix fintech’s scaling problem?

Ditch legacy systems! Serverless computing slashes costs by 35%, boosts developer productivity by 25% and shrinks time-to-market by 15% for financial services. Is it your fintech's future?

Is VMware really becoming the new mainframe?

The prohibitive cost and time needed to move off VMware’s virtualization platform has prompted Gartner to compare it to another technology CIOs can’t get away from. Here’s how the analogy stacks up.

Cerealto’s pursuit to find the right blend of tech and business targets

Juan Manuel García Dujo, CIO of the European food manufacturer, leads a multitude of digitalization efforts including ERP demands and transforming Industry 4.0 projects to maintain the company’s unique and innovative character.

The lazy CIO’s guide to better IT investment

Best practices aren’t. Best, that is. Wise CIOs practice them anyway — by setting the bar lower and then jumping real high.

15 most misused buzzwords in IT

The tech industry is rife with overhyped jargon. Here IT leaders discuss buzzy terms all too often misapplied by vendors and colleagues alike.

A 5-point checklist before you select and implement an AI agent platform

With agentic AI moving at breakneck pace, here are some tips to select an AI agent builder platform so you and your team — and your vendor — can simultaneously innovate.

BPTN’s Obsidi connects recruiters with Black IT talent

The organization’s Obsidi Recruit platform helps organizations diversify their talent pipeline by linking them up with a robust network of engaged Black IT professionals.

Honeywell transforms with gen AI

With a data strategy fully in place, the multinational conglomerate now seeks to streamline end-to-end processes and reduce employee admin tasks with gen AI.

Does it matter how we brand IT, or are bigger questions afoot?

I’ve been writing about rebranding IT since 1999, but today, debating a name change is almost moot. The important conversations in this new data economy are about how tech leadership can turn data into value, and how companies can completely ov

MicroStrategy goes big on BI and Bitcoin as rebranding drops ‘Micro’

Rebrand comes with major risks as cryptocurrency's huge role could be viewed as a ‘distraction’ by firm’s customer base, analyst says.

NetSuite adds new AI capabilities to improve enterprise workflows

The new AI capabilities include the Prompt Management API, the CPQ AI Assistant, the NetSuite Expert for SuiteAnswers, and a text enhancer for custom fields, and come with no additional cost.

Beyond the hype: Do you really need an LLM for your data?

LLMs: hype or help? They're powerful, but often overkill for basic analytics. Sustainable IT means right-sizing solutions. Use LLMs strategically for complex, unstructured data, not just because they're flashy.

Will the end of Windows 10 accelerate CIO interest in AI PCs?

The potential cloud savings and security proposition of local AI could have appeal, but CIOs warn of lock-in and lack of incremental improvements, instead advising a trial fleet before diving in.

CIOs: Catalysts to promote sustainability through collaboration

Most executives see sustainability as a means for improving business results, but not all organizations are equipped to do so. CIOs, however, can leverage their tech expertise to drive smarter collaboration.

European companies less willing to invest in IT than US firms

A recent global survey of business decision-makers shows a significant gap in investments in IT between companies in Europe and the US, regardless of size.

Workday to cut 1,750 jobs, shift focus to AI and global expansion

CEO says the move ‘has the potential to drive a new era of growth for Workday,’ but there are concerns about customer service during the transition.

Trump reclassifies government CIOs, allowing for political appointees

CIOs will no longer be career civil servants but instead will become policymakers taking on controversial political topics. Critics say it’s a terrible idea.

AI to shake up Salesforce workforce with possible shift to sales over IT

With the help of AI, Salesforce can probably do without some staff. At the same time, the company needs salespeople trained in new AI products, CEO Marc Benioff has stated.

Stop navigating the cloud, and start shaping it

Conquer the complexities of cloud transformation. Master FinOps, choose the right cloud strategy and align your CCOE and CBO for maximum impact. Unlock the true potential of the cloud to drive business success.

Under increasing pressure, how can CIOs convince CFOs to invest in AI?

AI projects offer immense potential for business, but selecting the right ones to implement can be tricky, especially given the lack of reliable benchmarks for measuring ROI.

H-1Bs under Trump: Lots of heat, little action

While the Trump administration combats other immigration, the high-skilled worker visa program appears safe, even with strong opposition from the president’s MAGA base.

SAP throws a lifeline to large organizations with new ECC offering

Scheduled for release in 2028, it will, says analyst, reduce risks, security vulnerabilities, and compliance challenges tied to outdated systems.

Goodbye digital transformation, hello AI-first business transformation

The intelligence revolution means we need to challenge our fundamental assumptions about how we think about our business, how we work, and how we measure success.

Why GreenOps will succeed where FinOps is failing

FinOps is failing. GreenOps, fueled by transformational leadership, offers a solution by prioritizing sustainability alongside cost, motivating engineers and driving true change through holistic, collaborative practices.

How would a potential ban on DeepSeek impact enterprises?

While some experts believe the ban would be limited to the consumer-facing app running the model, others believe enterprises should stick to a private deployment to safeguard investments.

CIOs are bullish on AI agents. IT employees? Not so much.

IT’s opinion on the promise of agentic AI is divided, with leaders seeing agents as core to business operations in the near future and IT pros — who will deploy them — much more skeptical.

When digital literacy fails, IT gets the blame

CIOs need to make technology education and literacy a proactive strategy — because HR and user departments struggle to establish digital literacy and IT’s on the hook for results.

Download the ‘Promises and Perils of Agentic AI’ Enterprise Spotlight

In this issue, we explore the emerging field of agentic AI, which brings more autonomy to IT-managed systems — with both promise and peril.

10 skills and traits of successful digital leaders

Digital leaders must balance business acumen with a deep understanding of ever-changing technologies — and possess the unique blend of abilities necessary to lead, transform, and innovate.

16 professional organizations for Black IT pros

Black technologists have long been underrepresented in IT. These organizations aim to help close the diversity gap in tech.

How AI can drive business transformation

The rapid rise of AI capabilities is ramping up the pressure for business transformation. AI may be creating the pressure, but with the right mindset, it can also be part of the solution.

Nvidia unveils preview of DeepSeek-R1 NIM microservice

The GPU-maker has released a preview of an Nvidia inference microservice (NIM) to help developers deploy the new open-weight gen AI model.

What is Six Sigma? Streamlining quality management

Six Sigma streamlines quality control to improve processes, products, or services. Here are the methodologies, roles, and certifications central to this quality management methodology.

Revolutionizing data management: Trends driving security, scalability, and governance in 2025

In this article, we dive deep into key data management trends that will impact enterprises the most in 2025.

AI Pact: Simplifying EU AI Act compliance for enterprises

With the February 2 deadline for implementing the first stages of the EU AI Act upon us, more than 130 companies have joined the AI Pact initiative launched by the European Commission to help on the path to compliance with this complex legislation. M

How DeepSeek changes the gen AI equation for CIOs

The new gen AI model’s explosion on the scene is likely to amp up competition in the market, drive innovation, reduce costs and make gen AI initiatives more affordable. It’s also a metaphor for increasing disruption. Maybe it’s time

ServiceNow adds AI Agent Orchestrator, Studio to its Now platform

The additions aim to help enterprises manage their AI agents more easily while increasing productivity.

AI governance: Act now, thrive later

5 reasons the enterprise data center will never die

Despite predictions about its demise, the enterprise data center is alive and well, as strategic on-prem use cases remain and data center tech modernizes.

The cloud infrastructure that’s redefining management at Guzmán Minerals

The Spanish international supplier of industrial raw materials is focused on its multi-product mineral distribution business, and reliance on technology as a strategic enabler.

Principal Financial’s Kathy Kay on customer-centric IT leadership

To ensure the financial services giant thrives for another 145 years, the EVP and CIO stresses the importance of a customer-first approach to business transformation.

Assessing the Future for AI PCs – What IT Execs are Saying

Generative AI: The CIO’s Apollo moment 

Knowledge graphs: the missing link in enterprise AI

To gain competitive advantage from gen AI, enterprises need to be able to add their own expertise to off-the-shelf systems. Yet standard enterprise data stores aren't a good fit to train large language models.

AI poised to overhaul the customer journey

Concierges and other AI tools will take recommendations and post-sales support to new levels of customization, with some consumers allowing AI shoppers to purchase for them.

SAP restructures board to emphasize AI-first, suite-first strategy

SAP is expanding its Executive Board to include the Strategy & Operations division and is appointing an expanded Executive Board consisting of eight additional managers.

Looking back to look ahead: from Deepfakes to DeepSeek what lies ahead in 2025

With an eye on what to expect in 2025, let’s reflect on key tech milestones in 2024 and explore the cybersecurity trends shaping our tomorrow, from enterprise AI and deepfakes to the emerging challenges posed by quantum computing and new AI inn

How to prioritize AI initiatives: A strategic framework for maximizing ROI