feature ServiceMaster goes digital to stave off Amazon.com The home service giant has tapped digital dispatching to connect technicians with homeowners and has embraced agile as part of a broad digital transformation to deliver software faster. By Clint Boulton Jul 19, 2017 Digital Transformation IT Leadership Small and Medium Business opinion Software audits continue to rise Understand the software vendoru2019s audit playbook By Len Riley Jul 18, 2017 CIO IT Governance IT Leadership opinion Breaking through stalls in decision-making Debate vs. GO By Patty Azzarello Jul 18, 2017 BPM Systems IT Governance Small and Medium Business feature E. & J. Gallo deploys data-driven app to harvest a better grape The venerable practice of winemaking is undergoing a digital renaissance, led by organizations such as E. & J. Gallo Winery, the largest global exporter of California wine By Brendan McGowan Jul 18, 2017 Digital Transformation Mobile Development Small and Medium Business feature The 5 fundamentals of effective cloud management The rising complexity of todayu2019s cloud environments can catch your company off guard u2014 at great cost. Here are five functional areas CIOs should focus on as you get your cloud strategy off the ground. By Clint Boulton Jul 18, 2017 7 mins Cloud Computing IT Strategy opinion The case for hiring an internal-facing CIO When hiring a CIO, it's not clear whether he or she should be internal- or external-facing. In this post, the first of two parts, I make the case for an internal-facing CIO. By Paul T. Cottey Jul 17, 2017 CIO IT Leadership feature How predictive analytics can help prevent network failures Powerful new tools replace crystal ball predictions with deep and actionable insights. By John Edwards Jul 17, 2017 Networking Predictive Analytics feature 9 developer secrets that could sink your business In todayu2019s tech world, the developer is king u2014 and we know it. But if youu2019re letting us reign over your app dev strategy, you might be in for some surprises, thanks to what we arenu2019t saying. By Anonymous Jul 17, 2017 IT Strategy Software Development opinion 9 companies using data to make retail more efficient Here's how big data is disrupting the industry. By Kevin Rands Jul 16, 2017 Analytics Retail Industry opinion The powerful link between focus and creative output People may observe that you crank out creative output overnight, but truly creative people know that it requires slogging away with tenacity and perseverance long after the insight occurs. Amp up your creative results even more with these simple step By Pam Boney Jul 14, 2017 Careers IT Governance Innovation opinion The hidden costs of poor software purchasing exposed! Many companies think they know how to purchase software when in reality they have no idea of how little they know about the process! This article looks at the three places where money is squandered. By Chris Doig Jul 14, 2017 IT Governance IT Strategy SaaS opinion 5 reasons every CIO must use contractors to survive digital transformation Rapid technological advances are a sign of our time. They have enthralled users and given us access to an expanding and exciting digital bounty, but theyu2019ve also left many IT departments scrambling to deliver IT and business transformation projec By Steve Weston Jul 14, 2017 CIO Digital Transformation IT Jobs feature Workflow automation: How printers are solving the paper problem Incorporating paper-based processes into digital workflows may no longer be a roadblock to full automation. By Michael Nadeau Jul 14, 2017 BPM Systems ERP Systems Enterprise Applications feature CIOs step into strategic role as tech buying moves out of IT Non-IT line of business leaders are increasingly taking over the technology purchasing responsibility that has traditionally belonged to CIOs, but one industry expert argues this shift represents an opportunity for CIOs. By Thor Olavsrud Jul 14, 2017 CIO IT Leadership opinion The innovation equation includes culture and a system Real change doesn't come solely from overhauling a company's culture. A company must also ensure it has the right system in place. By Chris Curran Jul 13, 2017 IT Governance IT Leadership opinion AI in healthcare: The unevenly distributed future is here There is a rapidly growing body of use cases for AI technologies in healthcare. Mainstream adoption may be a bit further along. rn By Paddy Padmanabhan Jul 13, 2017 Artificial Intelligence Healthcare Industry Technology Industry opinion Cloud vs. clouds: A CIO’s conundrum Beware of cloud "stickiness." Plan for redundancy. Clouds do fail! By Deepak Seth Jul 13, 2017 Cloud Management Hybrid Cloud IT Governance opinion Impact of organizational fatigue on digital transformation initiatives Organizational fatigue is a major roadblock that causes delays or even failure but can be avoided with the right approach. By Peter Bendor-Samuel Jul 13, 2017 CIO Digital Transformation Technology Industry analysis What IT workloads say about your true priorities A study of IT decision makers from Spiceworks reveals that IT workers are spending too much time on maintenance, leaving little time for innovation, especially around security. By Sarah K. White Jul 13, 2017 IT Leadership Staff Management analysis What’s a workforce marketplace? How work will get done in the future Companies are moving from hierarchical models with defined job roles to labor platforms that allow opportunities for people to work on different things and in different ways. By Marc Carrel-Billiard Jul 12, 2017 Careers Staff Management opinion Keeping pace with the digital transformation: From rhetoric to action Seventy percent of change programs fail due to employee resistance and lack of management support. Here is how to make your digital transformation journey a success. By Marc Wilczek Jul 12, 2017 CIO CTO Digital Transformation opinion Uber’s culture crash and how to avoid it Technology executives must prioritize the soft skills of people management to achieve long-term success in an analytical field. By Mike Morrow Jul 12, 2017 CIO CTO Technology Industry feature The key to successful digital transformation While more flexible than larger enterprises, midmarket companies have to scale strategically By Blair Shiver Jul 12, 2017 Digital Transformation IT Leadership opinion Teaching finance to IT leaders Deborah Strong, CFO of IT and Operations at Travelers, offers a two-day IT finance course that teaches technologists how IT drives value By Martha Heller Jul 12, 2017 Budgeting CIO Staff Management feature 5 innovative IT hiring strategies If your business is suffering from the IT skills shortage, you might need to inject some creativity into your hiring methods. By Sarah K. White Jul 12, 2017 6 mins IT Leadership Staff Management feature 9 forces shaping the future of IT New technologies and approaches will free IT leaders to cut costs, save time and let machine intelligence do the heavy lifting. By Paul Heltzel Jul 11, 2017 IT Leadership IT Strategy opinion The business value of culture Don't forget the culture you manage has business value, too. By Autumn Manning Jul 10, 2017 Careers IT Leadership feature Don’t let a lousy worker experience cripple your customer experience Marketing and digital teams have little trouble shaking free the budget to build new apps and software services for external customers. But what happens when a line-of-business manager asks for more money to upgrade workforce technologies to better s By Clint Boulton Jul 10, 2017 Digital Transformation Enterprise Applications Office Suites opinion The tyranny of the VIP And some suggestions on how to avoid it. By Joel Pomales Jul 10, 2017 IT Leadership ITIL ITSM opinion GDPR: Why it is time for the CIOs to be counted? Where most companies are with GDPR compliance, why it matters to CIOs, and what can be done to take this business risk off the table. By Myles F. Suer Jul 10, 2017 CIO Government Regulation opinion Reducing employee turnover by engaging your workforce Involuntary attrition is the silent killer of organizational productivity. Here is a common sense approach to minimize it. By Bob Ronan Jul 10, 2017 IT Governance IT Leadership Staff Management opinion Why CIOs must co-lead CX, customer experience CX leaders agree that for enterprises to compete with digital disruptors, CIOs must step-up to become a true co-leader of the customer experience process. By Howard Tiersky Jul 10, 2017 CIO CMO IT Governance opinion Managed services and strategic outcomes IT departments utilize managed services to reinvent themselves, regain control over their technology infrastructure, and refocus their efforts on achieving strategic goals. By Jeffrey Bannister Jul 10, 2017 IT Leadership Managed Cloud Services how-to How to win the war for top IT talent By emphasizing engagement, purpose and innovation, the financial services industry is showing how to beat Silicon Valley at its own game. By Sharon Florentine Jul 10, 2017 11 mins Careers IT Leadership Staff Management opinion Meeting the demands of a mobile workforce Not long ago, rising demands of the millennial workforceu2019 use of personal mobile devices to access company data fostered widespread Bring Your Own Device (BYOD) policies. Today, the tide is shifting. By Christoph Schell Jul 7, 2017 Mobile Small and Medium Business Technology Industry feature What is that agile certification really worth? Agile certifications help benchmark a candidateu2019s familiarity with the agile framework. But what do agile certifications really say about a candidateu2019s ability to implement agile methodologies in practice, when it really counts? By Sharon Florentine Jul 7, 2017 Certifications IT Jobs IT Skills opinion How much does Alexa really know, and why should you care? As exciting as it is that brands are finding news ways to connect with people, doing so unleashes a myriad of new security concerns. By Chris Stone Jul 7, 2017 Internet of Things opinion Cyber starts with skilled workers Simply put, we don't have enough cybersecurity pros to help keep us safe in the first place, and more swiftly mitigate the aftermath of these attacks. By Todd Thibodeaux Jul 7, 2017 Cybercrime Data and Information Security Technology Industry opinion 3 steps to reduce bias This discussion suggests we need to change behavior across three dimensions: Have To, Ought To and Want To in order to reduce the effect of gender bias on decision making. By Sue Weston Jul 7, 2017 Careers IT Governance IT Skills feature The 7 best project management mobile apps For teams on the go, thereu2019s nothing like a top-notch project management tool to keep everyone productive. If your company is in the market for a mobile project management solution, these are your top contenders. By Moira Alexander Jul 7, 2017 IT Leadership IT Strategy Project Management Tools opinion APIs, ecosystems, and the democratization of machine intelligence Business leaders should stop thinking of machine intelligence in theoretical terms and start thinking of it as a force ready to be embedded in countless aspects of daily life. By Anant Jhingran, Michael Endler Jul 6, 2017 Artificial Intelligence Enterprise Architecture Technology Industry opinion 3 steps to create a digital banking relationship center The digital banking relationship center is at the heart of todayu2019s digital bank, and CIOs can help improve the digital banking customer experience by taking three steps By Diana Bersohn Jul 6, 2017 Artificial Intelligence Consumer Electronics Digital Transformation opinion A comprehensive guide to A/B testing How showcasing two or more different versions of product to different users with A/B testing. By Chris Low Jul 6, 2017 App Testing IT Leadership opinion Blockchain: what is it good for, in real-world IT? How will IT departments leverage blockchain technology to solve long standing IT challenges? By Chris Bovasso Jul 6, 2017 Cybercrime Technology Industry feature The hidden risk of blind trust in AI’s ‘black box’ Companies intent on weaving AI more tightly into the fabric of their businesses are seeking to better explain how algorithms make their decisions, especially where risk and regulations are involved. By Clint Boulton Jul 6, 2017 Compliance IT Strategy Technology Industry opinion CIO Quick Takes: How IT leaders employ agile and DevOps for strategic advantage IT leaders reveal their unique strategies to harness the power of these process-driven methodologiesrnrn By Brendan McGowan Jul 5, 2017 IT Governance Frameworks IT Strategy Software Development opinion Can ‘things’ be social? What will be the impact of IoT and AI to the customer experience, today and tomorrow? By Matt Wilbanks Jul 5, 2017 Artificial Intelligence Internet of Things opinion The dos and don’ts of data lakes What's needed to ensure CIOs establish valued data lakes…instead of unvalued data swamps. By Myles F. Suer Jul 5, 2017 Business Intelligence Data Science Data Warehousing opinion Human liability in security You can buy all of the best firewalls and tools but are you making the same level of investment on educating your workforce. By David Chou Jul 5, 2017 Data and Information Security IT Leadership IT Skills opinion Automation technologies, robotics and artificial intelligence in the workforce Automation has already started to reshape every company's workforce, including yours. By J.P. 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