News

4 little-known factors influencing your ROI

ROI is perhaps the most important business metric to be monitored. Unfortunately, boosting revenues and profits is not as simple as black and white. Hereu2019s a look at four critical under-the-radar factors that can significantly impact your sales a

A major medical device maker’s unique approach to data security

Medical devices have a unique set of challenges related to IT security. Here's how a major equipment manufacturer tackles device security in the era of IoT-enabled healthcare. rn

Shake Shack’s secret sauce for getting mobile apps right

The burger chain tapped a crowdsourcing startup to uncover flaws in its mobile ordering operations and to help solve the tricky business of balancing digital services with in-store experiences.

7 reasons to switch to microservices — and 5 reasons you might not succeed

Using a microservices approach to application development can improve resilience and expedite your time to market, but breaking apps into fine-grained services offers complications. Here's what to expect.

Without intellectual property licensing, where would we be?

Complex industries arise when patented technologies are openly available as building blocks.

How big data is disrupting healthcare and life sciences

Like all industries, healthcare and life sciences are ripe for disruption.

Do you have what IT takes to be a digital leader?

According to the new report from KPMG and Harvey Nash, CIOs are focusing on innovation and growth, and investing aggressively in digital technology.

Will AI really replace all our jobs?

The robots are indeed coming. But should we really be scared?

Having a go at ITIL’s flow

It may not be quite what you think…

Are you transforming fast enough? Lessons from Amazon’s acquisition of Whole Foods

CIO and IT leaders have to drive bolder and faster digital transformation programs to avoid being "bulldozed."

Enterprise analytics gives responsible control over data exploration

Data becomes information through communication. We want as many smart people to have easy access to rich data. Enterprise analytics is a control for leaders to avoid indulging in 'elaborate rubbish'. For every task there is a tool and this

Balancing the benefits of automation with third party risks

Current market pressures are demanding organizations to strike a balance between the value automation can bring and risks associated with it.rnrn

CIOs say IT can better back up their organizations

In the wake of British Airways' IT failure, CIOs need to be asking themselves what they can do to better prepare their organizations to weather these types of business disruptions.

The top 6 governance, risk and compliance (GRC) certifications

Job roles from IT auditor to security engineer to CIO require or benefit from a GRC certification. Here are six top-rated governance, risk and compliance certifications that are worth the time, cost and effort.

Partnerships among many paths to fintech tipping point

When banks and multinational service providers begin carrying out strategies to survive, and even take advantage of the disruptive potential of fintech, they will find an ecosystem of companies ready and willing to form partnerships.

CIO Quick Takes: How CIOs assess the value of emerging technology

IT leaders reveal their individual strategies for evaluating and implementing cutting-edge technology

How Nebraska successfully consolidated state IT services

Ed Toner, CIO of the state of Nebraska deployed ITSM to consolidate state IT services and improve quality while reducing costs and risk.

The growing impact of artificial intelligence on workplace collaboration

Digital workplace technologies and strategies are making enterprises more conversational and smarter.

Has outsourcing lost its strategic relevance?

Global leader of ISG's Digital and Emerging Technology businesses, Steven Hall, explores the strategic positioning of outsourcing.

Since when did BA stand for bloomin’ amazing?

Accelerating Organizational Velocity through a Data Center Autopilot

In my last post, I talked about the idea of software-defined databases u2013 what we're beginning to see called Elastic SQL databases. In this post, we'll talk about the ramifications such an innovation would have.

Got big data? Go public cloud or go home.

By 2020, firms that are not fully leveraging the public cloud for big data analytics will be hard-pressed to keep the pace set by digital leaders that innovate with emerging technology faster than their competitors.

Why AI is crucial to cyber security

Threat detection is certainly a main focus of today's AI and machine learning technology push. Not only can it monitor human behavior, it can detect things that aren't quite right and sound an alert.

The rise and rise of the IT chief of staff

As CIOs play a larger role in digitization, the IT chief of staff is fast becoming indispensable.

‘DVR for data’ gives TIAA deep insights into its digital business

Retirement wealth manager TIAA built an analytics system to gauge how its digital services are performing in real time, giving IT an immediate pulse on how consumers are responding to them.

Robots aren’t coming – they’re already here

Robotics and AI are presenting technologists with an opportunity to have a Steve Jobs moment.

7 ways AI will revolutionize business travel

From chatbots to robotic bellhops, AI and machine learning are already having an impact on how we travel for work and pleasure

Telecom cost control – how to get the most savings for the least amount of effort and risk

What's the easiest and fastest way to reduce telecom costs?

How big data is disrupting education

Disruption by data: Education

Digital transformation-driven productivity

Don't underestimate the incredible power of DX turned inward, toward enhancing internal organizational productivity.

Digital Ecosystems: Do Not Do It Alone!

Digital ecosystem strategies allow companies to leverage their strengths and pursue network effects u2013 but to make it all work, enterprises must embrace a simple mantra: "Don't do it alone!"

When it comes to digital, one style of C-suite doesn’t fit all

As emerging technology gets increasingly complex, companies now need u2013 more than ever u2013 someone capable of integrating emerging tech into the business.

CIO Career Coach: Rethink shadow IT

Many CIOs now share the control of technology with their business partners

How to build a highly effective AI team

Four organizations share real-world insights into staffing a successful AI effort from the ground up.

IBM, Lenovo and Cisco take top marks in server reliability

Oracle continues to disappoint managers dealing with aging hardware and looking for greater reliability, support and uptime.

How DevOps changes the delivery of IT functions

The business construct of digital business models changes the value of labor arbitrage-based third-party service contracts

Inside Symantec’s bid to build the Amazon of cybersecurity tools

Symantec CIO Sheila Jordan is orchestrating a major shift toward one-stop cloud subscription services on the back of the companyu2019s recent Blue Coat and LifeLock acquisitions.

No shortcuts! Do cloud requirements discovery right

The discovery phase is the weakest part of any cloud project, but getting it wrong can cost you dearly.

Rethinking Disruption: Who Are You Competing Against?

Michael Frendo of Polycom takes a look at the world of competition. Why your competitors could actually be partners.

Trailblazers: Notes from the new data frontier

Trailblazers have to overcome obstacles, both old and new, as they navigate new terrain. And their reward for choosing to pioneer, rather than follow, gives them a first-mover advantage.

Follow the ‘no scroll’ rule with email

Here are some rules to follow when using email to communicate at work. Rule No. 1: Be concise; email messages should fit on a single screen.

How great CIOs push their careers to new heights

CIOs looking to progress beyond IT leadership need to buddy up with the business, be operationally savvy and get in tune with customers, say former CIOs who moved on to COO, CEO and other roles.

Two ITIL processes that will protect your existence

Why have many organizations implemented only four or five of the 26 defined IT infrastructure library (ITIL) 2011 best-practice processes given the strength and magnitude of guidance in the ITIL IT service life cycle?

Finance disrupted, tech it or leave it

Stay out of security breach headlines: 3 things that must be addressed in your cloud agreement

If done correctly and with the proper level of insight, there are ways to mitigate the risks associated with such breaches.

CFO or CEO: To whom should IT report?

CIOs must build solid business cases for IT investments

Why chatbots may be the glue that holds IoT together

Data center automation and the software-defined database

Cloud data centers are not static environments, pre-provisioned to run a known, finite set of workloads to support predictable demand. They are highly dynamic environments in which everything is changing all the time. At scale. Which makes automatio

USDA-RMA CIO: For digital transformation to succeed, remove fear

At the USDAu2019s Risk Management Agency, CIO Chad Sheridan combines a sense of mission with deep collaboration to drive the agencyu2019s digital future rn

10 screen-sharing apps offer easy collaboration

These 10 apps let you video chat, message, share screens and collaborate in real time with your co-workers.