News

ServiceNow’s Intelligent Automation hints at a smarter, more productive workplace

The cloud company is deploying machine learning techniques to speed up common processes in IT, human resources and security and predicting problems before they happen.

Your digital initiative’s biggest test may be measuring its success

Struggling to gauge the success of your digital transformation initiative? CIOs at the MIT Sloan CIO Symposium share how theyu2019ve cracked the code.

The hard truths of navigating ageism in IT

In an industry that favors youth over experience, the best defense against age discrimination may be avoiding becoming a victim in the first place

Serverless computing: the basics

The latest cloud buzzword sounds like an oxymoron; itu2019s actually a new programming model that abstracts away even more complexity and offers great economics u2014 in the cloud or even on your own servers. Here's what savvy CIOs need to know.

CPQ software demystifies B2B sales complexity

Configure price quote software can automate processes and reduce errors on complex sales, if you get the configuration right.

Hurting for IT help? Hire a trained GI vet

One IT professional services firm is meeting increasing demand for U.S.-based skills by training military veterans in key IT domains, from business analysis to devops.

13 tips for crafting an effective customer survey

How can you improve the odds that customers will take a minute (or five) to open and take your survey? Experts in marketing and customer service share their top tips and advice for leveraging the data.

Think twice about college if you want a profitable IT career

College may not be a prerequisite for these jobs or even convey the prestige that it once did to candidates. Coupling that with today's price tag for a degree and many people are considering alternate means for entering the field.

SAP sets a course for the future

At its annual customer conference, SAP set forth an ambitious vision for the future, but is their partner ecosystem ready for the journey?

The rules of engagement for customer-obsessed organizations

Today, customer engagement has shifted. Customers donu2019t just take what they get; they arrive with an expectation that a brand knows what they want before they even do.

How artificial intelligence is shaping online retail in 2017

Although artificial intelligence has not reached levels of cinematic expectations, it has certainly come a long way. As we approach the halfway mark of 2017, we've seen that artificial intelligence has penetrated online retail in ways we would n

Planning for the worst: Crisis communications 101

How you plan for and respond to a crisis could make a world of difference. Are you prepared?

The 5 key drivers of digital transformation today

Artificial intelligence is causing ripples across the industry. It's time to get even more aggressive about transforming your company

Building the confidence to go-live

Anyone who has been responsible for a major ERP go-live can attest to the following scenario: when it's time to go-live, there will be a tsunami of pressure that starts to build from the business against going live. This article explains sever

9 crazy-useful PC productivity apps

These free and low-cost apps will improve your desktop experience and boost your productivity. What are you waiting for? Go get 'em.

Retail CIOs take note: Millennials own your future

With over $1.4 trillion in millennial spending power by 2020, no retailer can afford to overlook what this generation wants.

Hungry for innovation? Launch your own incubator

Starved by staid corporate culture, CIOs are launching startup-like digital accelerators to stockpile talent and explore new technologies.

3 fundamental traits of savvy marketers

While there are many traits and characteristics that define a skilled marketer, there are several key practices separating the pros from the amateurs. Here, we discuss three of the fundamental ones.

Windows 10 S looks like the mainstream future of the platform

The "S" may evoke speed, security, streamlining or the store now required for distribution. But for many users, it's going to represent something coming soon.

7 effective strategies executives use to pick a technology partner

Need your project delivered on time and under budget? Use these strategies to get those types of vendor results.

Consumers love to hate the companies that deliver pay TV and broadband

A survey of thousands of consumers shows that a lack of competition and u201cabysmalu201d customer service make cable companies and ISPs the most disliked industries in the country.

Improved continuous monitoring of hospital patients boosts staff efficiency

Healthcare CIOs should study CEM and alarms and notifications platforms for potential productivity gains.

Making sense of the marketing technology glut

Marketing tech is booming, leaving CMOs scratching their heads as to how to create the ideal martech stack

New CIO Appointments and Promotions – May 2017

Well-known large companies, including IBM, Procter & Gamble, Regions Financial, and Levi Strauss are among the firms that recently announced technology leadership changes.rn

Why Ansible has become the devops darling for software automation

Ansible has come from nowhere to be the No. 1 choice for software automation in many organizations

6 ways to manage your data – and team

Decision-making without data is as unwise as it is archaic. Companies must invest in software and products that crunch numbers effectively and allow the team to make decisions in a meticulous and calm manner.

Working with BCD in Windows 10

What admins need to know about BCD data, structures, and organization in Windows 10.

Project management software: 6 free and feature-filled open source tools

You don't have to shell out for expensive project management software, these free and open-source solutions that just might fit your business needs.

Risk assessments for local governments and SMBs

Does your organization have a mature risk management program or are your just crossing your fingers and hoping for the best? Risk assessments are an essential part of your information and IT governance programs.

The 4 biggest healthcare IT headaches

Experts in healthcare IT and compliance discuss the top challenges for hospitals and healthcare facilities and what CIOs can do to address them.

5 ways retail CIOs can future-proof their business

You don't need to predict the future to prepare for it. The strategies outlined here will help you keep your organizationu2019s eye on the prize.

Has processor performance finally maxed out?

Benchmarks show no jump from Skylake to Kaby Lake. But Intel says there are still performance gains to be had.

These are the most exciting Linux powered devices

Did you know that Tesla cars ran on Linux?rn

How Rackspace flew through turbulence in the private cloud

Bryan Thompson, General Manager, OpenStack Private Cloud at Rackspace, talked about the second generation of cloud and some turbulence that OpenStack recently experienced.rn

Directing the Technology Orchestra

Orchestrating the world of cloud, big data, analytics, AI and the Internet of Things. Donu2019t let the buzzwords become buzz saws. They all work in concert for the customer experience.

How Dell’s Project Sputnik came to life

I met and talked to Barton George, the projectu2019s initiator and leader, to understand the backstory.

Creating a global social community for songwriters

New platform, Songistry ends the isolation of individual songwriters.

Calculate the Cost of Downtime

IT projects, especially infrastructure projects can be challenging to get approved. Discuss the "cost of downtime" in your proposal so senior management can visualize and understand the risk implications, and you will get many more of your

Why is Facebook’s iOS app so bloated?

Facebooku2019s app weighs in at more than 380 MB when you download it from the iOS App Store. Is it time to just get rid of Facebook altogether?

Ecosystems: when digital transformation grows up

It's time for CIOs to shift their focus from the abstract promise of digital transformation to specific ecosystem strategies.

Understanding the benefits and threats when building an IoT strategy

The Internet of Things (IoT) market continues to gain momentum, both growing in total connections and into new business and consumer application segments, but still CIOs and other IT leaders diverge on what are the real benefits of this technologies

10 essential productivity tips for road warriors

Executives who spend much of their time on the road share their tips for keeping up with work and staying connected to the office.

Why we are going about diversity all wrong

A quantitative approach that links individual behaviors to company performance will revolutionize talent management and make diversity an unavoidable part of the solution.

Why you should invest in AI talent now

Get HR involved now in finding people with AI skills and talent or risk being left behind, warns Mark Minevich, a leading business and government consultant.

Don’t worry CIOs: You still control tech spending

In the digital era, business executives are becoming more involved in acquiring corporate technologies. But the CIO still largely has the final say for most technology purchasing decisions.

How to make and use a bootable Windows 10 recovery disk

Elementary OS is trying to create a business model for open source app developers

There is no dearth of Linux based operating systems, you will find dime a dozen. However there are only a few major ones that matter and elementary OS is among them. rn

Alexa, bring manufacturing jobs back to the United States

Re-shoring factories and supply chains is not enough: We must also have a workforce that can take advantage

New tool tallies your big data debt

The free Dremio Big Data Debt Calculator is a new tool from data analytics startup Dremio designed to help enterprises estimate the unplanned cost that stems from the use of non-relational data management technologies.

The pain of legacy-to-digital transformation is an epidemic

There is a cure, but not C-suite approved yet.