News

Key takeaways for CIOs from AWS re:Invent 2024

The updates announced at AWS’ re:Invent annual developer conference could help CIOs tackle priorities such as streamlining workflows and optimizing IT expenditure.

8 hard truths CIOs must learn to accept

IT will never have enough money, full control, or guarantees of success, so it’s better to work with — rather than against — those realities.

What to expect from AI in the enterprise in 2025

AI-driven change is coming but 2025 will be a year of slow and steady progress.

Better together? Why AWS is unifying data analytics and AI services in SageMaker

Demand for end-to-end platforms, the convergence of data and AI, and the evolution of roles in the generative AI era are all driving the change, say analysts.

Ally Financial finds gen AI success with 3 guiding principles

Operating in a highly regulated industry, bank holding company Ally Financial has developed a platform to leverage gen AI while maintaining strict security and governance of its data.

Nearly 25% of SAP ECC customers unsure about their future

With end of maintenance for ERP Central Component approaching, many ECC users still don't know exactly what their future SAP architecture will look like.

What is a data scientist? A key data analytics role and a lucrative career

Data- and people-driven transformation: How the Port of Auckland is navigating the future

The Port of Auckland's data team is revolutionizing decision-making with data-driven insights, navigating cloud migration, AI challenges and championing diversity in STEM.

Is the open web dying, and is AI partially to blame?

A combination of shifting business models, regulatory changes, and technological advancements — most recently AI — is reshaping the internet into a more closed, restrictive environment.

CIOs’ lack of success metrics dooms many AI projects

Nearly a third of CIOs don’t know which AI POCs achieved their metrics. But they keep launching projects anyway — a hope-fueled strategy doomed to fall short of results.

SAFe certification: Launch (or advance) your Scaled Agile Framework career

The Scaled Agile Framework (SAFe) helps large organizations leverage the benefits of agile, putting those who have SAFe certification in demand. Here's how to point your SAFe career in the right direction.

Burnout: A chronic epidemic in the IT industry

IT professionals are reporting exhaustion at alarming levels, and IT leaders must recognize the symptoms and take steps to address contributing factors to avoid increased attrition rates and decreased productivity.

South Korea’s political unrest threatens the stability of global tech supply chains

As a major producer of memory chips, displays, and other critical tech components, South Korea plays an essential role in global supply chains.

Microsoft hit with more litigation accusing it of predatory pricing

The UK class action lawsuit accuses Microsoft of using its Windows market share to overcharge clients running it on AWS, Google, or Alibaba cloud offerings instead of Microsoft Azure.

10 benefits that developers want in 2025

Developers don't dream of flextime and job bikes, nor of foosball tables or fruit baskets. Here are a few unusual tips from the field.

4 ways to build a team equipped with emerging skills

Many IT leaders have struggled in the face of new challenges because they don’t have the needed know-how on their staff. But some are finding ways to prepare for the long term as the pace of change accelerates.

JPMorgan Chase builds ambitious AI foundation on AWS

Global CIO Lori Beer detailed at AWS re:Invent the financial services firm’s cloud and AI journey, including an internal generative AI assistant that’s bringing efficiencies to 200,000 employees.

2025 IT headcount expectations lowest in over a decade

A recent survey revealed just 36% of CIOs expect IT headcount growth in the year ahead, the lowest figure since 2011. Shifting economic outlooks and debate over AI’s impact are two key factors muddying IT hiring reality.

Beyond Bank CIO: Balancing tradition and innovation in the digital age

Stevie-Ann Dovico shares insights on leading digital transformation in a customer-centric bank. Discover how technology is driving innovation, improving customer experiences, and shaping the future of banking.

The transformation of shared services

Global business services is an evolution of shared services, offering a more comprehensive approach to the problem of providing services across an organization. Does it make sense for your company?

5 dead-end IT skills — and how to avoid becoming obsolete

As CIOs prioritize emerging technology, IT veterans would do well to incorporate higher-level strategic thinking to keep their careers from hitting a wall.

US expands curbs on China’s AI memory and chip tools, raising supply chain concerns

The rules impose export restrictions on equipment from manufacturers in countries including Israel, Malaysia, Singapore, South Korea, and Taiwan.

What’s holding back CIO’s AI strategies? Their own AI learning curve for one

Many CIOs turn to their peers to learn more about AI, but a small minority believe that other CIOs know more than they do. That’s a problem that perhaps only self-education can solve.

Download the ‘Optimizing the Cloud’ Enterprise Spotlight

In this issue: We look at how IT leaders are reworking their cloud implementations for better fit to their needs, as well as how they can control cloud costs and ensure cloud security.

15 most underhyped technologies in IT

AI gets all the attention these days, but the tech that keeps the business humming and advances (and protects) its core mission too often goes overlooked, unused, and underfunded.

How to talk to your board about tech debt

Tech debt is one of the most urgent challenges facing companies, but it can be hard to mobilize a response. Here's how to show the business value of getting out from under it in a way that will galvanize the entire C-suite.

Stretching comms to the limit in the wake of a natural disaster

Tallying the devastation from recent storms in Spain is still ongoing. In addition to human loss and damage to homes and infrastructure, it represented a critical time for essential emergency workers and affected people to communicate with each other

Uber branches out into AI data labeling

Scaled Solutions, the company’s new AI training and data labeling division, is hiring gig workers.

Security-FinOps collaboration can reap hidden cloud benefits: 11 tips

In the cloud, financial efficiency and robust security are two key priorities. Breaking down silos between FinOps and cyber teams can provide synergies hidden in plain sight.

4 prerequisites for IT leaders to navigate today’s era of disruption

Tech leaders have to react and adapt to fluctuating economies impacted by an AI-driven world. And while some view such innovations as sources of turbulence, others see them as pathways to smoother sailing.

When is data too clean to be useful for enterprise AI?

Data quality is critical for successful AI projects, but you need to preserve the richness, variety, and integrity of the original data so you don’t sabotage the results.

Taking stock of human capital in the age of AI

The difficulties of finding and holding onto tech talent are multiplying, especially with AI in play. It can help reduce turnover and be integrated into a strategy based on smart working, continuous training, innovation, and welfare measures. But kee

Wagh Bakri Tea Group leverages data to understand evolving consumers’ taste: Tarun Vijh

In this exclusive conversation, Tarun Vijh, CIO, Wagh Bakri Tea Group takes us through his tenets of digital transformation, how technology can enhance the traditional tea industry, and how Wagh Bakri is keeping up with evolving customer tastes.

Overcoming the 6 barriers to IT modernization

The barriers standing in the way of IT modernization efforts range from technological concerns — legacy systems, security, and integration — to issues with budget, skills, and organizational culture. Here are recommendations to address th

Download our CIO Pulse enterprise AI strategy survey

AI is arguably the hottest topic in enterprise IT, and just shy of three quarters of CIOs surveyed say it is a critical focus for their organization. Our CIO Pulse survey explores CIOs’ AI strategies.

Your IT infrastructure may be more outdated than you think

While many IT leaders believe they have best-in-class IT tools, CEOs worry about the age of their IT systems, resulting in a key internal business tension as tech obsolescence accelerates.

CIOs’ top 2025 goal? Turning around IT’s sagging reputation

Forget AI, IT leaders must shore up two key gaps in the year ahead: the C-suite’s perception of IT’s business value and end-users’ ability to derive value from the solutions IT delivers.

Macy’s $154 million ‘hidden’ accounting mess shows the limits of today’s audit, GRC, and accounting systems

When Macy’s reported Monday that a lone employee hid as much as $154 million in delivery expenses for three years, requiring the company to delay its earnings announcement, it exposed holes in the number-crunching systems CIOs depend on.

Scaling a medical device company: A CIO’s digital transformation journey

Novanta's CIO shares how they navigated digital transformation, overcame challenges and embraced the future of AI.

ERP modernization: Still a make-or-break project for CIOs

ERP transformation remains a big mandate and undertaking for IT leaders — and not one most relish doing. But done well, a new ERP implementation can unleash untapped business benefits. Here, CIOs share ERP update experiences and advice.

3 reasons why the US government should lean on data and AI efficiency

To maximize service for citizens and stakeholders, an adaptive government is key when dealing with disruption linked to anything from AI and pandemics, to climate change and military action.

Beware the rise of ‘ghost jobs’ — fake job openings with no intent to hire

Up to one third of all published job openings are posted by companies for ulterior motives with no plan to hire. This applies more to specialist positions, such as hard-to-fill roles in IT.

CIOs contend with gen AI growing pains

With no set framework for gen AI success, and few production successes to learn from, IT leaders are left with sketchy roadmaps even as some best practices start to come into focus.

What is a data architect? Skills, salaries, and how to become a data framework master

Data architects visualize and design an organization's enterprise data management framework, aligned with enterprise strategy and business architecture.

Download the CIO resume makeover: Pivoting to a new industry

A government CIO’s resume gets transformed and translated into a concise document fit for the private sector, along with an executive bio to chart her career progression and highlight her leadership strengths.

A blueprint for successfully executing business-aligned IT strategies

Learn how CIOs can align IT with business goals, drive innovation and build a tech-driven culture to boost growth, customer experience and competitive advantage.

Global AI regulations: Beyond the U.S. and Europe

There’s a dizzying array of AI regulations and guidelines across the globe. Find out how the EU, China, United Arab Emirates, the G7 and India are approaching AI.

CIOs view cost management as possible AI value killer

Most CIOs see a lack of money as a major concern as they face pressure to extract value from AI. And underestimating the costs can be catastrophic.

What underscores, and undermines, a successful CIO-CEO collaboration

Growing technological dependence in companies has boosted the CIO role, which is reflected at the upper reaches of the C-suite. But tech forecasting, investment, and a host of other responsibilities and ambitions can lead to instability if not handle

FedEx CIO Rob Carter on building a world-class IT culture

The Hall of Fame CIO has operated by the mantra “Work hard, lead a balanced life, and have an undying respect for people,” delivering FedEx 27 straight CIO 100 awards.