News

CIOs eye SaaS backup plans post-CrowdStrike

More comprehensive vendor risk management practices and ‘backup as a service’ are two ways IT leaders are looking to better protect against SaaS incidents impacting their business.

7 early warning signs of a dying IT project

Projects can lose momentum and support incrementally. If you sense it, do something to correct the course — or pull the plug — now.

Transforming IT from cost center to catalyst

How the CTO of the General Bank of Canada remade the IT department from a service department to a strategic partner. Also, learn why she believes AI's primary influence in the enterprise will be on culture rather than technology.

The state of CIO salaries: Rising to meet the prominence of the role

Pay packages for IT chiefs are increasing as CIOs become business change agents, with retention awards incentivizing CIOs to see transformation through as AI looms.

The deflating AI bubble is inevitable — and healthy

We should welcome the current injection of realism into the gen AI revolution, but the medium-term picture is still exciting.

Close Brothers unlocks RPA with Document Understanding

With lessons learned from the pandemic and AI accelerating progress, UK-based merchant banking group Close Brothers is augmenting its RPA by pulling data from unstructured documents to not only enable end-to-end process transformation, but give custo

New quantum computing controls seek to advance efforts by the US and its allies and slow adversaries’ production

The DOC has released an interim final rule that will license export controls for a 38-plus member coalition of ‘like minded countries,’ seemingly attempting to thwart advances by China, Russia and others.

Salesforce to acquire data protection specialist Own Company for $1.9 billion

The CRM company said Own’s data protection and data management solutions will help it enhance availability, security, and compliance of customer data across its platform.

CSO Conference & Awards: A Golden Opportunity

5 tips for switching to skills-based hiring

Companies are moving away from traditional hiring, focusing more on skills than experience and education. Here’s how to jump-start a skills-first approach to fulfilling your talent gaps.

Differentiating people, process, and technology problems: A guide for CISOs

Finding the root cause of, and solving, security problems requires teasing out whether the issue is tied to people, process, or technology — or whether it’s a combination of factors. Having a framework to assess the effectiveness of all t

The real AI training gap? IT leaders believe in it, but many don’t provide it

IT leaders fear AI projects will fail without employee expertise. But with less than half offering formal AI training, falling short might be inevitable.

Australia pushes for AI rules, focusing on oversight and accountability

The government has launched a month-long consultation to assess if the proposed measures should become mandatory in high-risk areas.

Minor Hotels lays foundations for a purely digital future

Over a decade ago, the Bangkok-based hotel operator began a process of technological change with the aim of creating a robust ecosystem for growth and scale. And with all the technologies that has come its way since, the company continues to flourish

Ilya Sutskever’s Safe Superintelligence Inc. lands $1B investment

OpenAI co-founder’s new company plans to use the funding to acquire computing power and to hire top talent.

Executive coaching from seasoned CIOs makes the difference

Longtime CIOs turned executive coaches can help you maximize your strengths, uncover blind spots, and anticipate potential landmines and unintended consequences.

What IT leaders want from US AI regulation

Many AI workers call for new copyright laws to protect creators from AI and for consumers to be compensated by AI companies that use their personal data.

Can the CIO role prevail over AI?

Lower-level IT jobs are expected to be the most impacted, or replaced altogether, by AI, but even senior level jobs aren’t immune. CIOs should be worried.

Ethics for ransomware: To pay or not to pay?

Ransomware attacks present an ethical dilemma for IT leaders. Our five-step framework will help you sort through how to best respond to a demand for payment.

How leading CIOs cultivate business-centric IT

CIOs have done the work to become critical business leaders. Now they’re upleveling IT’s business intelligence with new strategies for hiring, collaboration, and training.

CIOs must address IT’s perceived value problem

With 2025 budget battles upon us, IT leaders must recognize the importance of perception and fix how IT value is measured to ease their arguments for adequate advantage-producing investment.

SAP CTO to step down after ‘inappropriate behavior’

Juergen Mueller is leaving SAP’s executive board, saying his behavior at a company event was incompatible with company values.

Building a stronger supply chain through automation

Discover how automation transformed Peavey's supply chain, saving millions and boosting efficiency. Learn about BPA best practices and how to overcome challenges in your automation journey.

Download the ‘AI-Infused Enterprise Applications’ Spotlight

In this issue, we examine how traditional ERP systems are bringing AI into their feature sets, explore the pros and cons of copilot AI tools in productivity suites, and give CIOs advice on how to integrate generative AI — the current wave &mdas

Are IT certifications replacing the college degree?

With skills-first hiring on the rise and degree requirements in question, IT certs are having a moment in the hiring equation and in advancing careers. IT pros, CIOs, and analysts weigh in on the trend.

The phased approach to S/4HANA migration at Zeiss

German optical goods manufacturer Zeiss is pursuing a greenfield approach to its SAP S/4HANA switch, and CIO Carsten Trapp insists on standards and harmonization.

Deepfakes are a real threat to India’s FSI sector, say tech leaders

Deepfakes are blurring the line between real and imagination, but the consequences can be catastrophic for the FSI sector, a confluence of money, personal data and long-standing reputations. How do CIOs and cybersecurity experts perceive this dark si

Salesforce mulls consumption pricing for AI agents

Investors expect AI agent productivity gains to reduce demand for Salesforce license seats. CEO Marc Benioff says a per-conversation pricing model is a likely solution.

So, you agree—AI has a sycophancy problem

It’s well documented that AI has a bias problem. But how do we push back when it’s saying exactly what we want it to?

Agentic AI: Decisive, operational AI arrives in business

With a focus on operational decision-making, agentic AI works autonomously in the background, directly impacting business processes and freeing up employees for higher-value work.

11 top HRIS certifications to boost your career

Certification is a great way to benchmark skills and prove value for organizations. Here are some of the best-known HRIS certifications available.

Mastercard takes on UPI with new biometric payment passkey in India

The new service will debut in a pilot test with some of India’s largest payment processors.

The hidden costs of your helpdesk

Most employees don’t give the IT helpdesk much thought until there’s a problem. Unfortunately, businesses may overlook the hidden costs that even minor IT issues can bring.

Can you have too many security tools?

Having dozens or hundreds of security tools isn’t just a nuisance. It can lead to IT productivity loss, alert fatigue, a lack of consistent controls, unnecessary costs, and security problems. Here’s how to address the problem.

Google’s Gemini gets new Gems assistants, Imagen 3

Gems, previewed at Google I/O this year, is currently available for Gemini Advanced, Business, and Enterprise users.

Going public: Corporate CIOs make the shift to government IT leadership

CIOs who built their careers in the private sector find new opportunities — and new challenges — in leading government IT.

Legendary CIO Anil Cheriyan on delivering innovation that matters

Knowing when to invest in emerging technologies and how to establish an innovative culture that also delivers on IT fundamentals are key areas of focus for those looking to build a decades-long career in IT leadership.

What tech Infrastructure NSW’s ICT director aligns with business objectives

If business and tech don’t speak the same language, progress stalls. And when it comes to data and content management at the Australian government agency, it’s up to Sean Carritt to make sure nothing gets lost in translation.

At Klarna, AI is helping reduce payroll in a big way

Analyst pans the move, saying, “there is a lot of backlash against companies making cuts like this.”

IBM Z mainframes get AI boost with new Telum II processor, Spyre accelerator

At the Hot Chips 2024 conference, IBM announced its Telum II processor and previewed its Spyre accelerator for AI and other high-performance Big Iron workloads.

How not to hire a North Korean IT spy

CISOs are urged to carry out tighter vetting of new hires to ward off potential ‘moles’ — who are increasingly finding their way onto company payrolls and into their IT systems.

The three-pronged transformation strategy driving innovation at PPG

CIO Bhaskar Ramachandran speaks with Martha Heller, CEO of Heller Search, on how IT is reducing technical debt and sparking growth at the $18 billion paint, coatings, and specialty materials supplier.

CIOs listen up: either plan to manage fast-changing certificates, or fade away

Certificate authority failures, container sprawl, post-quantum cryptography: a rising tide of issues means CIOs need a strategy to manage certificates and machine identities.

Cognizant sues Infosys for misusing shared information

Lawsuit highlights the dicey nature of sharing sensitive information with competitors. Infosys is accused of using protected information to create a competitive product.

Strategize, modernize, and lead: Transform your business with application portfolio modernization

In an era where technology evolves at breakneck speed, a business's capacity to compete and survive in the digital economy relies on its IT competencies. Here’s a CIO guide to making application portfolio modernization and rationalization

NVIDIA launches ‘easy button’ for creating gen AI workflows

NVIDIA NIM Agent Blueprints provides enterprises pretrained, customizable AI workflows for common use cases, which the company intends to expand monthly.

6 insights every CIO should take away from the CrowdStrike debacle

Blamestorming for fun and profit: The debris has mostly cleared from the CrowdStrike outage. But we still haven’t recognized some of the IT impacts that matter most.

Rising cloud costs leave CIOs seeking ways to cope

Several factors, including price increases, a rush to adopt AI, inflation, and ongoing digital modernization efforts, are driving IT leaders to revisit cloud costs.

The role of AI in operational efficiency: Beyond the silver bullet

AI has transformational power, but for most enterprises, focusing on operational efficiency rather than miracles, is far more valuable.

The hidden cost of insecure code: More than just data breaches

Let us learn about the hidden cost associated with the insecure code and how enterprises can close this gap by building a secure system.