News

Building a digital future for settlement services

Discover how the CIO of the Immigrant Services Society of British Columbia transformed newcomer services through technology innovation. From strategic planning to stakeholder alignment to vendor partnerships, how do you ensure success in an environm

By Parm Sandhu

Aug 26, 2024 8 mins

Digital Transformation Enterprise Applications

Top technologies that will disrupt business in 2025

IT leaders identify the technologies that are changing the way they work now — and what’s next. In some cases, those with the most disruptive potential are already part of your stack.

By Paul Heltzel

Aug 26, 2024 10 mins

Desktop Virtualization Digital Transformation Private 5G

Chinese firms bypass US export restrictions on AI chips using AWS cloud

Chinese firms are using a loophole in the US restrictions to access the banned AI chips and AI models through cloud services as this does not violate US regulations.

By Gyana Swain

Aug 23, 2024 4 mins

Artificial Intelligence Technology Industry

Bayer Crop Science blends gen AI and data science for innovative edge

Bayer’s agricultural division is developing a new AWS-based data science platform infused with generative AI capabilities that will help spur ‘novel’ agricultural solutions.

By Paula Rooney

Aug 23, 2024 8 mins

Agriculture Industry Data Science Generative AI

Salesforce unveils autonomous agents for sales teams

Two new AI agents, Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent, push beyond the copilot to augment sales operations, autonomously executing key tasks.

By Thor Olavsrud

Aug 22, 2024 4 mins

CRM Systems Salesforce.com Technology Industry

Security team management: Top 4 findings from discussions with CISOs

What does a "security team" look like, exactly? We talked to CISOs to find out. Our discovery process yielded some interesting findings about the number of teams at each organization, their focus, how new teams are created, and reporting st

By Christopher Tozzi, IDC adjunct research advisor

Aug 22, 2024 7 mins

IT Leadership Security

Moderate IT budget increases have CIOs shaping 2025 strategies to suit

IT leaders look to invest in AI, cut cloud spending, automate manual processes in differing measures, depending on budget outlooks as economic uncertainties loom.

By Grant Gross

Aug 22, 2024 8 mins

Budgeting IT Strategy

Federal judge strikes down FTC’s ban on non-compete agreements

The judge ruled that the FTC lacked the authority to make such a ban. That authority must come from Congress, she ruled.

By Evan Schuman

Aug 21, 2024 4 mins

Employee Protection Hiring Legal

AI agents will transform business processes — and magnify risks

Chatbots sit and wait to be asked questions. Agents, however, are proactive, can act autonomously, and adapt to their environments. And when multiple agents develop into agentic frameworks, the potential power increases exponentially. But with streng

By Maria Korolov

Aug 21, 2024 19 mins

CIO Chief Data Officer Generative AI

Torrent Group digitizes internal operations to better face the future

Miguel Llorca Gómez, CIO at olive oil, spirit, and wine closure manufacturer Grupo Torrent, outlines the company's digital transformation roadmap to stimulate growth and business value.

By Irene Iglesias Álvarez

Aug 21, 2024 5 mins

CIO Digital Transformation Emerging Technology

The end of digital transformation and the rise of business model innovation

Generative AI exposed the incomplete nature of digital transformation investments, emphasizing the pressing need to transform for an entirely new future of business.

By Brian Solis

Aug 20, 2024 15 mins

Business Digital Transformation Generative AI

GM software layoffs could signal a shift in digital transformation strategy

What might seem a pullback more likely just signals investment focused on outsourcing as opposed to payrolled workers.

By Evan Schuman

Aug 20, 2024 5 mins

Digital Transformation Human Resources Software Development

UK proposes giving digital workers the ‘right to switch off’

Organizations increasingly watch employees to monitor productivity. New rules in the UK could turn that idea on its head.

By John E. Dunn

Aug 20, 2024 4 mins

Employee Protection IT Governance

Evaluating the relative cost of edge computing

An investment in edge computing brings both hard and soft costs. Figuring out the hard costs is the easy part.

By Karen D. Schwartz, IDC adjunct research advisor

Aug 20, 2024 6 mins

Edge Computing

AMD buys server maker ZT Systems as AI battle intensifies

This could enhance AMD’s ability to develop high-performance systems, bolstering its competitiveness against Nvidia.

By Prasanth Aby Thomas

Aug 20, 2024 1 min

Data Center Technology Industry

What high-performance IT teams look like today — and how to build one

As we enter the AI era, business priorities and the means and methods for achieving them are swifting changing. CIOs must adapt their strategies to develop teams capable of delivering business results.

By Isaac Sacolick

Aug 20, 2024 10 mins

IT Skills IT Training Staff Management

At risk of being left behind on AI, SMBs focus on the art of the possible

Despite fewer resources and an uphill battle for talent, SMBs too can find ways to make the most of AI tools if they partner with the right developers on the right use cases, experts say.

By Grant Gross

Aug 20, 2024 7 mins

Artificial Intelligence Small and Medium Business

AI to go nuclear? Data center deals say it’s inevitable

Anticipating astronomical compute-intensive AI workloads, hyperscalers and heavy data center operators are turning to energy providers for nuclear-fueled solutions in a ‘global arms race for power … like nothing we have ever seen before.

By Paula Rooney

Aug 19, 2024 9 mins

Artificial Intelligence Cloud Computing Data Center

How Girl Power Talk fires up young tech workers and IT teams

Against the odds, Girl Power Talk is an organization dedicated to empowering young women in tech by creating high-level opportunities to learn, and offering businesses unique services to flourish.

By Sarah K. White

Aug 19, 2024 7 mins

Careers ICT Partners IT Leadership

74% of IT pros see AI making their skills obsolete

The IT industry is headed toward a sea change on skillsets as AI adoption becomes more commonplace, according to a Pluralsight survey of executives and IT workers.

By Sarah White

Aug 19, 2024 3 mins

Generative AI IT Skills IT Training

26 essential book recommendations by and for IT leaders

From discovering the spiritual side of leadership, to unlocking a productive team, to understanding and explaining AI, IT leaders share the books that got them thinking and thriving.

By Christina Wood

Aug 16, 2024 19 mins

Careers IT Leadership

Ways Las Vegas leverages smart tech to transform city living

Eager to further elevate city services, Las Vegas CIO Michael Sherwood continues to fine-tune a range of technologies to ensure the city runs more efficiently, while also improving safety and services for citizens, businesses, and visitors.

By Joanne Carew

Aug 16, 2024 5 mins

CIO IoT Platforms IoT Security

Thousands of NetSuite stores leak sensitive data due to access control misconfiguration

Customers of Oracle subsidiary NetSuite’s ERP offering may be unaware that their custom record types grant unauthenticated access to sensitive data readily consumable via NetSuite’s APIs.

By Lucian Constantin

Aug 15, 2024 1 min

Access Control NetSuite Oracle

Beyond growth: M&A as a strategic transformation enabler

CIOs and digital leaders can exert a high-value impact on the opportunities and risks related to M&As, amplifying value and closing assumption gaps. We explore key ways to leverage digital strategy and methods to bring more sustainable value and

By Alizabeth Calder, IDC adjunct research advisor

Aug 15, 2024 8 mins

IT Leadership

Is the gen AI bubble due to burst? CIOs face rethink ahead

With inflated generative AI expectations giving way to let-down, IT leaders should consider specialized models, more realistic targets, and other forms of AI.

By Grant Gross

Aug 15, 2024 7 mins

Budgeting Generative AI Technology Industry

How leading CISOs build business-critical cyber cultures

Three prominent CISOs discuss what defines great cybersecurity leadership today — and how to transform the cybersecurity function into a business-driven organizational asset.

By Dan Roberts

Aug 15, 2024 10 mins

CSO and CISO Data and Information Security IT Leadership

SAP partners up to make AI more practical

Many companies find it difficult to incorporate AI into their business processes. To change this, SAP wants to work more closely with the appliedAI initiative.

By Martin Bayer

Aug 15, 2024 5 mins

ERP Systems SAP Technology Industry

Hyperscalers place big bets on AI as cloud spending rolls on

Global spending on cloud infrastructure grew 19% YoY to $78.2 billion in 2Q24, according to Canalys, with AWS, Microsoft, and Google seeking greater market share through AI.

By Irene Iglesias Álvarez

Aug 14, 2024 3 mins

Artificial Intelligence Cloud Computing

Why enterprise CIOs need to plan for Microsoft gen AIMicrosoft Copilot tools

As hype and proof of concept turn to realism and deployment, there are pros and cons to building on Microsoft’s AI platform.

By Mary Branscombe

Aug 14, 2024 20 mins

CIO Generative AI Microsoft Azure

SAP patches critical bugs allowing full system compromise

Both the vulnerabilities score above 9 on CVSS and can allow access to sensitive data if not patched immediately.

By Shweta Sharma

Aug 14, 2024 1 min

Enterprise Applications Vulnerabilities

Expanding the digital means to better health at ProCare

Foundry editorial director for ANZ Cathy O'Sullivan recently sat with Kirti Desai, GM for digital, data, and technology at New Zealand’s primary health organization ProCare, to discusses dealing with government reforms, setting the right p

By CIO staff

Aug 14, 2024 6 mins

CIO Digital Transformation Healthcare Industry

Deep automation: A CIO weapon for turning disruption into opportunity

In an era of constant disruption, CIOs and technology leaders are seeking new ways to not just weather the storm but thrive. Deep automation emerges as a powerful weapon in the CIO's arsenal. This article helps CIOs turn disruption into opportun

By Serge Findling, IDC adjunct research advisor

Aug 13, 2024 7 mins

Artificial Intelligence Machine Learning

UK antitrust regulator puts Synopsys’ $35B acquisition of Ansys under the microscope

The deal could lead to one company dominating the entire chip design industry, making it harder for competitors without similar capabilities to compete.

By Gyana Swain

Aug 13, 2024 4 mins

Mergers and Acquisitions Technology Industry

2024 CIO Hall of Fame inductees on the future of the CIO role

Changes on the horizon: CIO Hall of Famers see more responsibilities, more opportunities, and a continuously evolving role for the top IT job.

By Mary K. Pratt

Aug 13, 2024 11 mins

CIO CIO 100 IT Strategy

CIOs go green, vet IT investments for sustainability

Most CIOs now evaluate potential vendors and partners based on their green initiatives as part of a greater push to lead sustainability efforts at their own companies.

By Grant Gross

Aug 13, 2024 5 mins

Budgeting Green IT IT Strategy

CRM is dead — and AI can’t come to the rescue fast enough

AI hasn’t changed a CIO fundamental: IT’s job is to deliver business capabilities. Right now, stopping the slow slide into customer alienation should be a top priority.

By Bob Lewis

Aug 13, 2024 6 mins

Artificial Intelligence CRM Systems

6 hard truths of generative AI in the enterprise

From tech talent issues to difficulties getting the data equation right, IT leaders are uncovering the unique challenges of genAI the hard way: on the fly.

By Esther Shein

Aug 12, 2024 12 mins

Budgeting Generative AI IT Leadership

Automation and reskilling help Family and Children’s Services better serve Tulsa

The Oklahoma nonprofit is turning to automated IT platforms to better support its health professionals — and to free up IT team members to upskill for the future.

By Sarah White

Aug 12, 2024 6 mins

Digital Transformation Nonprofits

92% of IT jobs will be transformed by AI

The biggest change will be experienced by mid- and low-level positions, as manual tasks become less relevant or easily replaceable by this technology.

By Francisca Domínguez Zubicoa

Aug 12, 2024 4 mins

Artificial Intelligence IT Jobs IT Skills

Data transformation takes flight at Atlanta’s Hartsfield-Jackson airport

The world’s busiest airport is overhauling its data operations with an eye toward leveraging machine learning and generative AI to achieve airport efficiencies, drive revenue, and improve the traveler experience.

By Paula Rooney

Aug 9, 2024 6 mins

Digital Transformation Generative AI Transportation and Logistics Industry

Is LinkedIn Premium worth the price?

With monthly prices ranging from $29.99 to $119.95, LinkedIn Premium doesn't come cheap, but many users rave about its value. However, there is a caveat.

By Matt Kapko, Sharon Florentine and Dan Muse

Aug 9, 2024 9 mins

LinkedIn Relationship Building Social Networking Apps

Making the gen AI and data connection work

Faced with insufficient datasets and the risk of training ML systems with copyrighted data, the challenges for today's CIOs span from privacy and security, to compliance and anonymization. So what can CIOs do beyond being vigilant about regulati

By Patrizia Licata

Aug 9, 2024 8 mins

CIO Data Quality Generative AI

Open source software: Ways for CISOs to quell the fear

The use of open source software has been cited in a number of big security vulnerabilities in recent years. But there are ways to minimize that risk and gain the full benefits that open source offers. Find out about the emerging practices that organi

By Christopher Tozzi, IDC adjunct research advisor

Aug 8, 2024 8 mins

Devops Enterprise Applications SaaS

How to get gen AI spend under control

Enterprises continue to pour money into gen AI projects as the pace of change increases. But in the rush to keep up, some companies are seeing little ROI. To remedy the situation, a combination of tools, strategy, and perspective can help.

By Maria Korolov

Aug 8, 2024 18 mins

Budgeting CIO Generative AI

How CIO Mona Bates builds winning IT teams

The Collins Aerospace IT leader emphasizes investment in leadership and skills development — both for herself and her teams.

By Dan Roberts

Aug 8, 2024 9 mins

IT Leadership Staff Management

CIO Think Tank: AI-native networking

CIOs and network leaders discuss AI-ops, supporting demanding AI applications, and more

By Derek Slater

Aug 7, 2024 4 mins

Artificial Intelligence Networking

CIO 100 Award winners drive business results with IT

From ensuring healthcare system resiliency to democratizing the power of AI, 2024’s award-winning projects for IT innovation and leadership demonstrate IT’s transformational impact on organizational missions.

By Mary K. Pratt

Aug 7, 2024 20 mins

CIO 100 Digital Transformation Innovation Awards

360 degrees of digital innovation at Waste Management New Zealand

Foundry editorial director for ANZ Cathy O'Sullivan recently sat with Lena Jenkins, chief digital officer at Waste Management New Zealand, to discusses the organization’s strategic ambition to power the circular economy, and why she’

By CIO staff

Aug 7, 2024 6 mins

CIO Digital Transformation ICT Partners

More brain drain from OpenAI to Anthropic as the co-founder makes the move

Although talent and experience in management are important, momentum — or at least perceived momentum — means much more.

By Evan Schuman

Aug 6, 2024 5 mins

Generative AI Technology Industry

Protecting your business from unforeseen outages: Lessons from the recent CrowdStrike incident

The CrowdStrike outage laid bare the operational risks inherent in third-party dependencies. Business impact assessments can expose such dependencies — as well as other risks — helping businesses to better protect themselves against unexp

By Gerald Johnston, IDC adjunct research advisor

Aug 6, 2024 7 mins

Cloud Computing Infrastructure Management SaaS