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Coaching your IT team for change: 9 tips

Getting your team to accept, and even embrace, change is vital for IT success. IT leaders who have mastered the art of leading through change share their advice on this essential leadership skill.

CEO Steve Bandrowczak’s playbook for CIO success today

The longtime CIO, now driving a reinvention of Xerox, emphasizes three critical capabilities CIOs must harness to steer their companies through their own evolutions.

Siemens Mobility scales RPA by empowering employees

Democratization at the rail tech division of Siemens has been the catalyst to automate more than 700 processes since 2017.

Google spurs US to ease immigration rules for tech talent

Citing a US talent shortage, the tech giant has urged the Department of Labor to expand Schedule A occupations to include AI, software engineering, and cybersecurity roles.

Ingesan embraces a new way to approach HRM with AI

Nuria Fuentes, CIO and head of systems and digital transformation at Spanish facilities management company Ingesan, details how the company implements AI in its HR procedures through its Empath-IA project.

Expectations vs. reality: A real-world check on generative AI

Now with the benefit of hindsight, organizations are more aware of moving cautiously to ensure gen AI delivers rather than disappoints.

Q&A: AI and customer experience strategies for staying ahead of the curve

AI is set to transform hiring requirements: Report

About 50% of technology leaders in an EY survey said they anticipate a combination of layoffs and hiring in the next six months as a direct result of AI adoption.

Tableau further democratizes analytics with AI-fueled features

New AI and gen AI additions to Tableau Pulse and Einstein Copilot for Tableau seek to help business users and ‘novice’ data analysts gain expert insights with ease.

CIOs in transition: 5 tips for landing your next IT leadership job

Every IT leader will experience being out of work at some point in their career. How you approach this transitionary period will have a profound impact on the trajectory of your career.

What IT leaders need to know about the EU AI Act

As the legislation nears final passage, organizations both developing and deploying AI will have new transparency and risk assessment requirements, with the final rules not yet written.

The AI cat and mouse game has begun

Proactive adoption of sophisticated AI-based solutions is necessary to stay ahead of digital imposters.

Capitalizing on technology budgets: A CIO’s story

There are untapped profits in data-driven technology budgeting.

Microsoft can’t keep up with demand for AI in the cloud — for now

Usually when demand outstrips supply, prices go up or customers go elsewhere. But will they have time to before the balance changes?

Data protection activists accuse ChatGPT of GDPR breach

When the LLM hallucinates incorrect personal information, there’s no way to get it fixed, they say.

Atos may sell national security activities to French government

The troubled IT service provider could net up to $1 billion from the sale, meeting most of its financing needs for the next year.

Top 10 barriers to strategic IT success

Data challenges, tech debt, and talent shortages are among the issues that can derail your IT org’s work on high-value initiatives. Here’s how some CIOs are addressing them.

Dump the RFP to reap better outsourcing results

The RFP has been the default tool for sourcing bids for too long. Organizations wanting more collaboration — and innovation — from their suppliers should consider a collaborative bidding approach.

The new CIO mandate: Selling AI to employees

Employees surveyed express enthusiasm about AI, but they also worry about the impact on their jobs and want training and guidelines.

TransUnion transforms its business with IT

On the heels of its Neustar acquisition, the consumer credit reporting agency seeks to give customers access to its troves of consumer data to fuel next-generation services through solutions platform OneTru.

The 10 highest-paying industries for IT talent

The tech industry isn’t the only hot spot for IT jobs, as there’s a growing demand for IT pros across every industry. These 10 verticals pay the most for IT roles, according to data from Dice.

CIOs eager to scale AI despite difficulty demonstrating ROI, survey finds

CIOs prioritize integrating AI into their organizations alongside cybersecurity, according to a new survey.

Oracle adds AI capabilities to its Fusion Cloud CX

The new capabilities are expected to take on offerings from rivals such as Salesforce, ServiceNow, and SAP.

What LinkedIn learned leveraging LLMs for its billion users

The social media giant turned to generative AI to improve its member services. Here’s an inside look at what its engineers learned about leveraging LLMs for business results.

IBM doubles down on hybrid cloud with $6.4B HashiCorp acquisition

HashiCorp is known for its Terraform product, an infrastructure automation tool, which is considered an industry standard for infrastructure provisioning in hybrid and multicloud environments.

DIY cloud cost management: The strategic case for building your own tools

Cloud cost optimization in complex environments may require some CIOs to move beyond commercial offerings and build their own cloud cost tools in-house.

FTC’s noncompete decision signals major shifts in IT job market ahead

By voiding noncompete clauses, the Federal Trade Commission may open employment options for IT pros and push employers to reevaluate strategies for protecting intellectual property.

Salesforce debuts Zero Copy Partner Network to ease data integration

The new ecosystem of ISVs and systems integrators aims to help Salesforce customers leverage third-party data by providing bidirectional support for zero-copy integrations with Salesforce Data Cloud.

Salesforce launches Einstein Copilot for general availability

Salesforce today announced the general availability of its conversational AI assistant along with a library of pre-programmed ‘Actions’ to help sellers customers get the most out of the Copilot.

Microsoft and Cognizant team up to boost enterprise Copilot adoption

The companies hope to broaden enterprise adoption of generative AI by pairing Microsoft’s technology with Cognizant’s digital advisory services and customer base.

How CIOs align with CFOs to build RevOps

Generative AI continues to blur the lines between IT and business, demanding a new breed of CIOs. So forward-thinking tech execs are upskilling in finance and building cross-functional relationships to bolster AI-driven revenue operations and corpora

A comparative assessment of digital transformation in Italy

Italy’s AMA and Molteni are each pursuing ambitious digital transformation plans. But despite deploying a wide range of tech and AI-focused solutions, human oversight prevails, with the company CIOs prioritizing corporate culture during each st

What is a CTO? The exec who sets tech strategy

The chief technology officer has emerged as a key player in the C-suite, as digital transformations become high strategic priorities for so many organizations.

US government extends warrantless FISA monitoring

Section 702 of FISA has a new lease on life thanks to a reauthorization passed over the weekend.

Will AI kill jobs? History says otherwise

AI, like previous technological advancements, will transform how we live, work, and think. What can we learn from the past for guidance on how to thrive during today’s intelligence revolution?

7 enterprise cloud strategy trends for 2024

Cloud customers are always searching for new approaches, technologies, and strategies. Here’s what to look for — and look out for — in a rapidly evolving field.

CIO risk-taking 101: Playing it safe isn’t safe

The risks executive teams espouse have little to do with the dangers CIOs deal with every day. Still, trying to avoid those dangers can be even more hazardous to a CIO’s career health.

Global managed services to grow in 2024 as enterprise IT spending rises

Several mega deals with TCV of more than $500 million have already been signed in the first quarter of 2024, of which 15% of TCV is from AI-related deals.

Time to digitize all landlines, once and for all (of us)

Modernizing telecommunications should be part of the national infrastructure transformation.

Secrets of business-driven IT orgs

CIOs are transforming their tech organizations to deliver business value and new revenue streams by reshaping culture, processes, and team constructions — all while instilling a business-first mindset in all things IT.

VMware customers take wait-and-see approach amid Broadcom changes

Controversial VMware moves by Broadcom, including revamped licensing terms, have raised many questions, but customers by and large are still evaluating the impact the acquisition will have on their IT strategies and budgets.

Salesforce-Informatica acquisition talks fall through: Report

The two companies, reportedly, couldn’t agree on the terms of the deal.

How Southwest’s CIO modernized the airline through turbulence

Thrown into the deep end as CIO, Lauren Woods drew on her transformation experience and a leadership style rooted in authenticity and courage to help get the airline back on course.

Travelex leverages cloud-based customer data platform to boost retention

International prepaid travel cards are a great resource for travellers that offer improved safety and locked-in rates, and make it easier to calculate foreign currencies. Here, Hans van der Waal, Travelex’s global IT director, explains how the

Generative AI gold rush drives IT spending — with payoff in question

Worldwide IT spending should grow by 8% this year, with AI hype and COVID-era device replacements helping to push the spending numbers up, Gartner predicts.

CIOs not entirely sold on generative AI copilots

Microsoft and other vendors are touting the productivity gains their enterprise AI assistants can help achieve. Not all IT leaders are convinced the return on investment is there yet.

Persán embraces Industry 5.0 to manage organizational assets

With three factories in Europe, the Spanish household product manufacturer began its transformation process years ago with the aim of moving to a more dynamic model, capable of producing in any location.

Oracle to invest $8 billion in Japan through 2034

The investment spread across a period of 10 years will see the public cloud service provider expand its cloud infrastructure footprint in the country to meet the growing demand for AI-based workloads.

Certinia bakes AI into its latest professional services updates

The Salesforce-based ERP and professional services software provider has integrated generative AI to streamline the estimation process and ‘de-risk’ new projects.

Will enterprises soon keep their best gen AI use cases under wraps?

While organizations from virtually every industry have publicly disclosed the ways they use generative AI to produce measurable benefits, they might not be so forthcoming in the future.