News

Former Amazon exec John Rossman on delivering big bets

The author of ‘Big Bet Leadership’ offers advice on reshaping the way you lead to steer big bet initiatives successfully.

Salesforce bids to become copilot building platform of choice

Vendors are racing to offer the preeminent platform for building generative AI copilots. With its latest release, Einstein 1 Studio, Salesforce makes its case.

Innovate, Collaborate, Elevate: FutureIT Los Angeles Unveiled

SAP enhances Datasphere and SAC for AI-driven transformation

SAP adds new generative AI and data governance features to SAP Datasphere and SAP Analytics Cloud, enabling customers to incorporate non-SAP and unstructured data when creating AI-based planning models and scenarios.

Salesforce rebrands its low-code platform to Einstein 1 Studio

The platform comes with a new feature, Prompt Builder, that allows developers to create reusable LLM prompts without the need for writing code.

How CIOs use AI to elevate CX services

Generative AI can help staff answer customer queries efficiently and effectively. But that’s the least it can do, or what IT leaders expect of it. The key to unlocking its real power is to focus on business outcomes and highly refined experienc

The change management Informatica needed to overhaul its business model

When Graeme Thompson became CIO of the AI-powered data management company in 2016, it sold licenses and maintenance as its customers moved their applications into SaaS solutions. In response, the company changed course to the cloud. Here, Thompson re

India’s advisory on LLM usage causes consternation

The stringent requirements in the advisory are difficult to comply with and put the hyperscalers at risk of prosecution and intimidation, analysts say.

Three predictions for AI and automation business adoption

AWS to invest $5.3 to build data centers in Saudi Arabia to bolster tech in the region

The plan supports Saudi Arabia’s aim to become a Middle East tech hub ahead of the World Expo 2030 and includes training programs aimed at developing local cloud talent.

Generative AI copilots: What’s hype and where to drive results

IT leaders find themselves in front of a firehose of rapidly releasing platform copilot enhancements, trying to sort out what works and can scale. Here’s where your peers are finding benefits — and shortcomings.

What’s enabled Fresenius to transform IT

As group CIO of Germany-based multinational health care company Fresenius, Ingo Elfering had to turn its IT upside-down in order to move forward.

Why your best IT managers quit

Understanding the chief reasons top managers leave is critical for CIOs seeking to develop and retain high-performing teams. Compensation aside, leadership, culture, and stagnation top the list.

4 ways higher ed can close the tech industry’s gender gap

While it’s acknowledged that diversity drives business innovation and creates a strong cultural foundation, the tech industry and higher education institutions fall short when it comes to supporting and channeling more women into tech fields.

The startup CIO’s guide to formalizing IT for liquidity events

CIO turned VC Brian Hoyt draws on his experience prepping companies for IPO and other liquidity events, including his own, to outline a playbook for crossing the start-up to scale-up chasm.

15 worthwhile conferences for women in tech

For women seeking to connect and advance their IT careers, or those who support diversity and inclusion in technology fields, here are 15 conferences you won’t want to miss.

Captive centers are back. Is DIY offshoring right for you?

Fully-owned global IT service centers picked up steam in 2023, but going the captive route requires clear-eyed consideration of benefits and risks, as well as desired business outcomes.

What is a chief data officer? A leader who creates business value from data

A chief data officer (CDO) oversees a range of data-related functions to ensure your organization gets the most out of, arguably, its most valuable asset.

The trick to better answers from generative AI

Miso.ai co-founders Lucky Gunasekara and Andy Hsieh discuss how going beyond RAG basics to break down question context and assumptions is key for enterprise-grade service.

Atos deal to sell its legacy service business falls through

Atos ends talks with investment fund after failing to reach an agreement on the sale of its legacy managed infrastructure services business.

For IT leaders, operationalized gen AI is still a moving target

The blistering pace of advancement in generative AI leaves companies struggling to effectively implement and measure the technology, while guarding against bias and risk.

The multi-faceted digital transformation of Barcelona City Council

With a series of innovative technological projects centering on AI, real-time data analysis, and digitization of processes, Nacho Santillana Montal, CIO of the Catalan City Council in Spain, seeks to achieve the concept of smart city.

CIOs rethink all-in cloud strategies

Applying lessons learned from initial forays into the cloud, IT leaders are forgoing platform-first mantras in favor of workload-specific strategies for deciding where applications will run best.

Managing the ‘H’ out of AI

CIOs need to move beyond hyperbole, hype, and hysteria to value creation and AI mastery.

Q&A: Businesses need to be the boss of AI, or else

The keynote speaker at FutureIT Los Angeles, Anat Baron, shares her thoughts on navigating a human-plus-machine world.

How to make the most of global talent opportunities

Adobe, Equinix, Lenovo, and G-P share the five difference makers that will help companies successfully harness global talent to compete at speed and scale.

Defining a new era of exponential companies

A playbook for transforming the enterprise with AI.

DOJ hires first chief AI officer to examine internal and external uses

Princeton professor Jonathan Mayer has been appointed to bolster the US Department of Justice’s AI capacity-building efforts and to help address legal policies regarding its use.

5 hot IT leadership trends — and 4 going cold

Uncertainty, the rise of AI, and shifting forces in what constitutes winning culture are spurring IT leaders to revisit how they lead, coach, hire, and prepare IT for the future.

CAPM certification: Cost, salary, training, and more

The Certified Associate Project Manager (CAPM) certification is a great starting point to accelerate your project management career. Cost, salary expectations, training — here’s what you need to know.

4 core AI principles that fuel transformation success

Organizational culture can either facilitate or hinder implementation of digital initiatives. But when transformation projects incorporate the right AI to enable beneficial outcomes and a cohesive workforce, the wins speak for themselves.

Kyndryl bets on partnerships, consulting arm to redeem itself

While Kyndryl’s overall revenue is on a decline, Kyndryl Consult is growing in double digits, acting as the only green shoot for the IBM spin-off.

American Honda IT to fuel innovation with generative AI

IT chief Bob Brizendine sees gen AI as a crucial component for ensuring the North American subsidiary of the Japanese automaker is finely tuned for the road ahead.

Google integrates Gemini AI into enterprise tools

The company also announced the launch of two plans, Gemini Business, and Gemini Enterprise, to help businesses of all sizes leverage AI for growth.

ESG software buyer’s guide: 6 tips for selecting the best fit for your business

Environmental, social, and governance (ESG) regulations are on the rise. Here’s how to ensure your organization is equipped with the right ESG tools for its reporting and performance improvement needs.

Ferrovial puts AI at the heart of its transformation

Within its Digital Hub, the transportation and mobility multinational has gone all in on an AI-powered center of excellence that allows technology knowledge, ideas, and projects to develop for all business units.

CIO Gray Nester on fostering a culture of success

The Brown & Brown IT chief stresses the importance of partnerships within and outside the business, as well as instilling in teams the courage to embrace change and get up when knocked down.

Nvidia’s strong earnings highlight AI’s rapid incursion across industries

Despite the potential for heightened growth from the swift expansion of AI, supply limitations and broader geopolitical issues troubling the semiconductor industry continue to cause some concerns for the company.

Why Jackson CIO Mike Hicks had to flip the script on his proven 100-day plan

With two major initiatives in flight, and a budget deadline looming, the new CIO of the Michigan-based retirement income business had to rethink his long-established approach. Here, Martha Heller, CEO of Heller Search Associates, finds out how such a

Higher-ed CIOs embrace academia’s AI challenges

Not only are universities teaching AI, they’re also fertile terrain to embed and promote its many innovative applications beyond the classroom.

4 hidden risks of your enterprise cloud strategy

Unexpected challenges await IT leaders unaware of — or unprepared for — shifting risk postures, emerging regulations, or shortcomings in their approach to the cloud.

The last thing most CIOs need is an AI plan

When it comes to your AI strategy, forget the “plans” part. A random walk will serve you better.

IT leaders turn to HBCUs for future IT talent

IT organizations and technology companies are working with HBCUs as part of their intentional efforts to recruit more Black IT professionals and create a more diverse talent pipeline.

Build trust to win out with genAI

If you want to wow your customers with generative AI, you need to embrace a responsible tech mindset.

SAP names Philipp Herzig as chief artificial intelligence officer

It’s a small promotion and a change of title for one man, and a sign of a larger change in strategic focus for many others at SAP.

ADP’s cloud transformation pays dividends

The payroll giant has leveraged its early bets on cloud-native development to transform into an HCM provider poised to make the most of generative AI.

Why Tomago Aluminium reversed course on its cloud journey

Cloud migration can provide many benefits, but that doesn’t mean it’s for everyone. Here, Dennis Moncrieff, IT superintendent at Australia's largest aluminum smelter, shares his story.

Microsoft invests €3.2 billion in AI and the cloud in Germany

Microsoft plans to support enterprises in Germany with investments in data center capacity and in AI training for more than 1.2 million people.

Henkel embraces gen AI as enabler and strategic disruptor

Out of necessity, the German consumer packaged goods company is putting generative AI at the core of its five-year digital transformation mission.

4 ways to ensure CEO support for your digital strategy

C-suite buy-in for digital initiatives can’t be taken for granted. But by speaking the CEO’s language and highlighting the concrete value of digitalization projects, IT execs can gain resources and support for change.