News

Mapping the progress of Air New Zealand’s digital rebuild

Nikhil Ravishankar, chief digital officer at Air New Zealand, sat with Cathy O'Sullivan, CIO editor in APAC, to examine the national carrier’s ambition to be the world’s leading digital airline.

Prioritizing AI? Don’t shortchange IT fundamentals

AI isn’t the only thing on the CIO’s plate, but continuing to invest in familiar IT essentials will pay off there, too.

Oracle Cloud SCM gets new capabilities to help manage logistics

The new updates have been added to Oracle Transportation Management and Oracle Global Trade Management applications, which are a part of Oracle’s Cloud Supply Chain and Manufacturing (SCM) suite.

Step 1 to becoming a business-savvy CIO

To ensure IT is a difference maker, IT leaders must first develop a keen understanding of what moves the needle for the business and then shape IT to be the catalyst.

Black Tech Pipeline connects Black IT pros to DEI-committed employers

Born from a tweet, nonprofit recruiter Black Tech Pipeline seeks to break down barriers by connecting Black tech professionals with companies committed to fostering a culture of DEI.

9 traits of great IT leaders

Today’s standout IT leaders tap into a range of force-multiplying skills and attributes to ensure IT is primed for business success.

SAP 2024 outlook: 5 predictions for customers

As SAP continues to position itself as a leader in generative AI and innovative technologies, customers must prepare to navigate new service offerings and an inevitable move to SAP RISE.

SAP has a new succession plan

SAP’s board wants to bring former Nokia chairman Pekka Ala-Pietilä on board to succeed founder Hasso Plattner as chairman.

Salesforce’s Einstein 1 platform to get new prompt-engineering features

The two new features, still in the research phase, are expected to help developers do prompt engineering faster, thereby speeding up the development of generative AI applications.

How AI is helping the NFL improve player safety

The NFL’s Digital Athlete platform, built with partner AWS, uses computer vision and machine learning for predictive analytics to identify plays and body positions most likely to lead to player injury.

5 ways CIOs can help gen AI achieve its lightbulb moment

Despite the current level of hype and mainstream adoption, gen AI still needs to experience the trough of disillusionment before embarking on a path to peak productivity.

Microsoft in talks over cloud licensing complaint in the EU

In an effort to avoid another anti-trust probe, Microsoft is in talks with a trade body in the European Union, which has lodged a complaint against the way it licenses its software for use by rival cloud providers.

IT budget shock: Global IT services firms continue to struggle

The growth trajectory for the sector hinges on several pivotal factors that need more clarity, including the recovery of discretionary spending and the influx of revenue from new large-scale contracts.

Introducing Smart Answers, a genAI tool for CIO.com readers

Get the answers you need from our trusted brands, award-winning journalists, and expert contributors.

6 best practices for better vendor management

To move beyond SLAs to strategic partnerships, IT leaders must develop vendor management practices focused on alignment, collaboration, and maximum value.

Top 16 agile certifications available today

Agile project management is increasingly how business gets done. The skills acquired through these agile certifications will put you on a path toward career growth.

Edward Jones’ CIO Frank LaQuinta plays to win

Over his career, the financial services IT exec has built a lasting set of leadership principles for driving benefits not just to the firm, but its associates, clients, and the communities it serves.

Report: AI giants grow impatient with UK safety tests

Many questions still loom around the UK government’s evaluation of models voluntarily submitted for scrutiny by Microsoft, OpenAI, Google, and Meta.

Get AI in the hands of your employees

Stephen Franchetti, CIO of global IoT fleet management company Samsara, applies a “bottoms-up” approach to AI innovation.

Why CIOs back API governance to avoid tech sprawl

APIs have become ubiquitous, but managing a widening portfolio of diverse styles poses challenges. Various approaches to API governance, therefore, are becoming more critical to support the fabric of modern enterprises, and avoid the burden of tech o

Tidal wave of new digital solutions demands a new approach to the customer-vendor partnership

‘Boomerang’ CIOs: IT leaders level up by coming back

IT execs are capitalizing on return journeys to former employers, bringing newfound leadership insights to familiar business issues. Returning IT leaders discuss why they did it and what they’ve gained.

SharePoint Premium highlights the hard road CIOs face with generative AI

Microsoft’s newly transformed content and collaboration platform depends on more capable artificial intelligence capabilities. But it won’t be successful without more capable human beings.

UK commits over $125 million to address AI challenges

Funds are being allocated to establish nine new research hubs throughout the UK, alongside a collaboration with the US on responsible AI.

Atos calls for help after plan to raise new capital falters

The IT services company is running out of options as it seeks to refinance debts and sell off parts of its business.

SAP and IBM under scanner of Indian investigative agency for Air India deal

Air India failed to adhere to the rules while awarding an ERP contract worth $27 million to SAP India and IBM India.

10 ways to improve IT performance (without killing morale)

Maintaining team productivity while keeping morale high requires a fine balancing act. Here’s how to walk the tightrope without slipping.

How BUiLT unites Black IT pros and builds equity

Nonprofit Blacks United in Leading Technology (BUiLT) is bringing together Black technology professionals to raise representation, equity, and diversity in the IT industry.

GenAI demand helps AWS accelerate revenue growth

While AWS looks to capitalize on the demand for AI-based workloads, rivals Microsoft and Google showed greater revenue growth momentum in the December quarter.

Women IT leaders on their climb to the top

Three accomplished women share their experiences charting paths to the C-suite and the insights they’ve learned about changing the equation for women CIO aspirants in a male-dominated field.

10 master data management certifications that will pay off

Individuals with expertise in master data management (MDM) are essential to help organizations get the most out of their data and comply with regulations. Here are the MDM certifications that will give your career an edge.

How to calculate TCO for enterprise software

Determining the total cost of ownership (TCO) of a software purchase is a complex process, rife with follow-on and hidden factors that must be taken into account. Here’s how to achieve a more accurate TCO estimate.

Big tech ‘acquihires’ suppress IT wages, drain high-demand talent pools

University researchers conclude that mass startup acquisitions disrupt labor markets for specialized IT workers, reducing employment outlets for IT pros and talent pools for enterprise CIOs.

4 paths to sustainable AI

Smaller models, better chips and renewable power help. So does only using AI when you need to.

Democratizing IT at Munters

Kenneth Verlage, group CIO and CDO of global climate control supplier Munters, is on a mission to shift productivity from shadow IT to a technically sustainable platform in order to create a franchise operation for the business.

SAP offers big discount to lure on-prem S/4HANA customers to Rise

By making it cheaper to adopt its subscription-based Rise with SAP cloud offering, the company hopes to counter complaints about its cloud-only innovation strategy.

CIOs rise to the ESG reporting challenge

Environmental, social, and governance (ESG) reporting is proving to be a complex endeavor founded in data. And that’s putting CIOs at the center of these increasingly important initiatives.

Today’s best CIOs are strategy wranglers

CIOs must be very intentional about where resources and attention are focused. That means orchestrating myriad strategies in concert — and doing so in a way rooted in the true definition of strategic.

Transforming IT culture for business success

To better retain talent and drive winning transformations, IT leaders are creating an organizational identity centered on meaningful innovation and aligned to strategic business goals.

Decision support systems: Drive better decision-making with data

Decision support systems are a subset of business intelligence aimed at helping organizations make informed business decisions based on vast troves of analyzed data.

Ford’s high-tech business transformation, fueled by cloud

The American auto giant’s cloud-first strategy has helped drive its shift to ‘software-defined vehicle’ manufacturing, replete with revenue-generating services that make it a cloud software provider as well.

Top 10 AI graduate degree programs

Thinking about getting your graduate degree in artificial intelligence? Here are 10 of the top schools with AI degrees worth pursuing.

6 signs you might need an executive coach — and 2 signs you don’t

When IT execs struggle to retain team members, talk to the board, or deliver on expanding responsibilities, they could use outside help.

Cengage Group CTO Jim Chilton on the P&L difference

Earning a P&L role can be a key differentiator for any IT leader’s career. Here’s how the edtech CTO made the leap, what he learned, and the steps he advises CIOs take to do the same.

Agent swarms – an evolutionary leap in intelligent automation

Agent Swarms mark an advancement in intelligent automation, introducing a collaborative and efficient approach to revolutionize problem-solving across diverse sectors.

8 data strategy mistakes to avoid

Achieving data-driven success is challenging enough without the following common strategic and tactical missteps and misjudgments that can derail data operations and outcomes.

Giant Eagle CIO Kirk Ball on what’s fresh in the digital grocery experience

Kirk Ball, EVP and CIO of grocery chain Giant Eagle, sat with CIO Leadership Live host Maryfran Johnson and discussed optimizing a superior customer experience, the global search for talent, and how digital retail innovations are evolving.

Modular IT architecture drives productivity and risk management at Gilbane

CIDO Karen Higgins-Carter details the journey from legacy systems to a composable architecture.

SAP announces $2.2B restructuring program that’ll impact 8,000 jobs

The restructuring program will focus on AI and impact about 7.4% of SAP's total workforce.

FTC forbids Intuit from advertising services as ‘free’

TurboTax maker Intuit has decided to appeal FTC’s order barring it from advertising its services as “free.”