News

Digital KPIs: The secret to measuring transformational success

Selecting the right metrics for measuring the impact of digital initiatives can be a complicated mess. Here’s how to simplify the process of aligning KPIs with what digital transformation aims to achieve.

By Isaac Sacolick

Jan 23, 2024 9 mins

Digital Transformation IT Strategy ROI and Metrics

IT services spending signals major role change for CIOs ahead

Gartner’s 2024 IT spending forecast: With IT services poised to take the lion’s share of IT spend, it’s high time CIOs recognize their value proposition is undergoing significant transformation.

By Jason Snyder

Jan 23, 2024 6 mins

Budget CIO IT Consulting Services

Savvy CIOs step up to support business hypergrowth

Under conditions of aggressive growth, IT roadmaps accelerate, experimentation increases, and adaptability is king. Here’s how IT leaders are proving their mettle in facilitating upward momentum.

By Esther Shein

Jan 22, 2024 11 mins

Business IT Alignment IT Leadership IT Strategy

What is your data strategy for an AI future?

Access to sufficient, reliable, and timely data will be a key determinant of success for enterprises over the coming years as AI transforms business workflows.

By Martin De Saulles

Jan 22, 2024 4 mins

Artificial Intelligence CIO IT Strategy

CISOs are not just the keepers of our data – they must be its custodians

With the advent of stricter data laws, the role of CISOs is changing from keepers of data to custodians. Let us look at how CISOs can make this transition.

By Yash Mehta

Jan 19, 2024 6 mins

CSO and CISO Security

Stakeholder management: Your guide to influencing project outcomes

Stakeholder management can make or break a project — and be more complex than project managers think. Here's how to mentor, influence, and communicate with everyone impacted by your project.

By Mary K. Pratt and Moira Alexander

Jan 19, 2024 11 mins

IT Leadership Project Management Software Development

12 data science certifications that will pay off

Looking to get ahead as a data scientist? Earning one of these data science certs will help you stand out in one of the hottest careers in IT.

By Sarah White and Thor Olavsrud

Jan 19, 2024 10 mins

Certifications Data Mining Data Science

What it takes to land a CIO gig in 2024

The CIO hiring landscape is showing signs of ample opportunities this year. Executive recruiters, consultants, and recently hired CIOs outline the skills, traits, and experiences that will help you stand out.

By David Weldon

Jan 18, 2024 10 mins

CIO Careers

How software can digitally transform child adoption

Non-profit Both Ends Believing uses low code technology to develop digital records and methods to help vulnerable children and families connect.

By Mark Chillingworth

Jan 18, 2024 7 mins

CIO Digital Transformation No Code and Low Code

Storytelling for CIOs: From niche to bestseller

Once seen as an outlier for progressive IT chiefs, storytelling is now becoming formalized as an essential device to communicate.

By Martin Veitch

Jan 17, 2024 9 mins

CIO IT Skills IT Strategy

A history of tech adaptation for today’s changing business needs

Since its digital transformation beginnings in 2001, Paris-based market research firm Ipsos has adopted many technologies and methodologies to improve its efficiency and value proposition to pave the way for the future.

By Nuria Cordón

Jan 17, 2024 5 mins

CIO Cloud Management Microsoft Azure

CIOs confront generative AI’s workplace X factor

Ensuring productive partnerships between organizational end-users and increasingly intelligent software tools is critical to generative AI strategy success. Expect a rocky relationship in need of coaching and coaxing.

By Paula Rooney

Jan 16, 2024 11 mins

Generative AI IT Strategy Staff Management

Mastering the art of motivation

Effective leaders don’t do. They motivate those who do. And the trick to fostering a motivated staff lies in the subtleties of motivation itself.

By Bob Lewis

Jan 16, 2024 5 mins

IT Leadership Staff Management

Atos CEO Yves Bernaert quits over governance differences

CFO Paul Saleh becomes the IT services company’s fourth new CEO a little over a year, as the company seeks to fill a funding shortfall.

By Peter Sayer

Jan 15, 2024 3 mins

IT Consulting Services Managed Service Providers Technology Industry

Software vendors offer AI sales boost for retail at NRF show

Retailers will be offered AI-powered tools for prediction and promotion at the National Retail Federation’s annual show.

By Peter Sayer

Jan 15, 2024 5 mins

Generative AI Microsoft Retail Industry

NASA accelerates science with gen AI-powered search

Aiming to give scientists better access to the vast quantity of science data it collects, NASA has created a Science Discovery Engine that leverages generative AI to deliver contextual results.

By Thor Olavsrud

Jan 15, 2024 5 mins

Aerospace and Defense Industry CIO Data Scientist

Survey: Execs eager to implement generative AI, but few know how

Generative AI hype and hopes have executives across industries eager to get started. A lack of in-house expertise and AI-readiness are likely to derail them despite planned investments.

By Jon Gold

Jan 12, 2024 3 mins

Generative AI

SAP pays multi-million fine for bribery

With a $220 million fine, SAP is drawing a line under a long-standing investigation by US authorities. The company is alleged to have bribed officials.

By Martin Bayer

Jan 11, 2024 4 mins

Legal SAP Technology Industry

Top 8 challenges IT leaders will face in 2024

Geopolitical and macroeconomic uncertainty, fallout from the generative AI explosion, and the need to prioritize on a budget top the list of tough, ongoing issues CIOs must navigate this year.

By Paul Heltzel

Jan 11, 2024 11 mins

Budgeting Business IT Alignment Regulation

Top IT exec recruiters weigh in on talent trends today

From how to avoid being an IT ‘have-not’ to ensuring a rich post-CIO experience, IT executive recruiters Shawn Banerji and Martha Heller share what they see driving talent strategies and leadership careers in the year ahead.

By Dan Roberts

Jan 11, 2024 12 mins

CIO Hiring Staff Management

Accenture buys Navisite in its 4th acquisition of 2024

Accenture expects the Massachusetts-based firm to help its US and Canadian clients modernize for AI while bolstering the professional services company’s application and infrastructure-managed services in the North American region.

By Anirban Ghoshal

Jan 11, 2024 3 mins

Artificial Intelligence IT Consulting Services

SAP doubles down on cloud-first innovation with executive reshuffle

Product engineering head Thomas Saueressig will take on a new role to maximize potential for customers in the cloud, but that’s cold comfort for on-premises users.

By Peter Sayer

Jan 10, 2024 3 mins

Cloud Management SAP Software Deployment

5 ways to maximize your cloud investment

Cloud migration doesn’t always go according to plan, so knowing how to get the most from your investment starts with having the right strategy and securing good relationships to maximize ROI.

By Robert Mitchell

Jan 10, 2024 12 mins

CIO Cloud Architecture Cloud Management

Canada Life’s efforts to equally strengthen talent and tech

During a recent Leadership Live session, Renate Cunneen, VP of global corporate technology at insurance and financial services company Canada Life spoke with CIO Canada’s Lee Rennick about leading the company’s global technology efforts,

By CIO staff

Jan 10, 2024 7 mins

CIO Insurance Industry Women in IT

6 tough AI discussions every IT leader must have

Challenging questions are rising around enterprise AI strategies, and CIOs must at least be able to shape the conversations around these issues if not answer them.

By Mary K. Pratt

Jan 9, 2024 12 mins

Artificial Intelligence Generative AI IT Governance

Managing CEO expectations is this year’s Priority No. 1

What’s the key to meeting your CEO’s IT expectations? Managing those expectations so your CEO’s disappointments aren’t blamed on you and your IT organization.

By Bob Lewis

Jan 9, 2024 6 mins

Business IT Alignment IT Leadership IT Strategy

10 top priorities for CIOs in 2024

A new year offers fresh opportunities and challenges. Prioritizing your most critical tasks will help you save time and effort.

By John Edwards

Jan 8, 2024 9 mins

Digital Transformation IT Strategy IT Training

Cathay Pacific to take cloud journey to new heights

The second segment of Cathay Pacific’s digital transformation will take flight this year with cloud optimization and secure networking as top goals, IT GM Rajeev Nair says.

By Paula Rooney

Jan 8, 2024 8 mins

Cloud Computing Digital Transformation Travel and Hospitality Industry

IT to thank for most of Radisson Hotel Group’s business initiatives

With over 1,250 establishments in 95 countries, Radisson Hotel Group is one of the world’s largest in the industry. Here, global CIO Jaime González-Peralta reveals why technology is integral not only for the company’s future but fo

By Esther Macías

Jan 5, 2024 7 mins

CIO Generative AI Travel and Hospitality Industry

Intel spins off enterprise AI company Articul8 with outside funding

Articul8 will offer a vertically-optimized generative AI platform with flexibility to opt for on-prem, cloud or hybrid deployment options.

By Gagandeep Kaur

Jan 4, 2024 3 mins

Enterprise Applications Generative AI Technology Industry

6 warning signs CIOs should look out for in 2024

As the world of technology continues to rapidly evolve, CIOs need to equally sharpen their senses to not just spot red flags but effectively respond to them.

By Andrada Fiscutean

Jan 4, 2024 9 mins

CIO Generative AI Regulation

How Starlink transformed tech operations for Journey Beyond

Remote Australia is a major drawcard for travelers looking to disconnect and recharge. But to run technical operations, that asset of remoteness also creates many logistical problems that have been difficult to solve — until now.

By Jeremy Daniel

Jan 4, 2024 5 mins

Business Continuity CIO Internet Service Providers

Atos contemplates fire sale as break-up plan falters

IT services company Atos considers selling its IT security activities to settle debts, and warns deal to sell its legacy managed infrastructure services business may fall through.

By Peter Sayer

Jan 3, 2024 7 mins

CIO Managed IT Services Technology Industry

Weighing risk and reward with gen AI vendor selection

Generative AI has created an unprecedented pace of technological change, but complications of choosing AI vendors have grown in equal measure. So tech leaders need to be equipped with the right questions — and be prepared for answers — to

By Maria Korolov

Jan 3, 2024 14 mins

CIO Data Privacy Generative AI

5 best practices for digital twin implementation

With digital twins expanding across all asset types, here are five best practices to get the most out of your projects and investments.

By Nicholas D. Evans

Jan 3, 2024 7 mins

CIO Construction and Engineering Industry Digital Transformation

13 IT resolutions for 2024

CIOs share their objectives to shape IT outcomes in the year ahead, from building better business alignment to transforming IT into a business catalyst.

By Mary K. Pratt

Jan 2, 2024 11 mins

IT Leadership IT Strategy

Want to tackle technical debt? Sell it as business risk

Why is upgrading IT infrastructure still a ‘tough sell’? Likely because you haven’t adequately tied tech debt to tangible business consequences.

By Mary Shacklett

Jan 2, 2024 5 mins

Budget Business IT Alignment IT Strategy

The biggest enterprise technology M&A deals of 2023

Cisco’s $28 billion offer for enterprise cloud protection company Splunk was the biggest enterprise software deal of 2023, while the previous year’s biggest, Broadcom’s $69 billion acquisition of VMware, secured regulatory approval

By Peter Sayer

Jan 1, 2024 23 mins

Mergers and Acquisitions Technology Industry

8 pressing needs for CIOs in 2024

When it comes to what’s to come — based on where we just were — some priorities for CIOs sound like continuations of maturing works in progress, while others will require greater agility to wrestle with emerging tech still in its in

By Linda Rosencrance

Dec 29, 2023 12 mins

CIO Cloud Management Generative AI

What is GRC? The rising importance of governance, risk, and compliance

Governance, risk, and compliance (GRC) is an operational strategy that helps organizations align IT activities to business goals, manage risk effectively, and stay in compliance with government and industry regulations.

By Mary K. Pratt

Dec 28, 2023 11 mins

Compliance IT Governance IT Leadership

IT leaders explore footing amid shifting needs and the AI power struggle

On the eve of 2023, two and a half years after Covid-19 lockdowns ended in most countries, it appeared to be a return to business as usual for technologists. But then the real disruption came.

By Pat Brans

Dec 28, 2023 8 mins

CIO Cloud Management Generative AI

CIOs in financial services embrace gen AI — but with caution

Despite the myriad temptations to rush in, KeyBank, Gen Re, and Genpact business tech leaders set the path for ethical, efficient, and secure generative AI usage.

By Mark Chillingworth

Dec 27, 2023 8 mins

CIO CTO Financial Services Industry

Top 10 countries attracting international tech talent

Tech workers looking to make an international move are flocking to these 10 countries, where tech salaries are competitive and quality of life is high.

By Sarah White

Dec 27, 2023 9 mins

Careers Hiring IT Jobs

8 big IT failures of 2023

From damaged database files to generative AI misuse, these high-profile IT disasters wreaked real-world havoc this year. Let them serve as cautionary tales.

By Josh Fruhlinger

Dec 26, 2023 11 mins

Business Continuity Disaster Recovery Generative AI

The only CIO resolution that matters

CIOs need to paint a clear and positive picture of the 2024 technology landscape by establishing a periodic briefing strategy based on real-time learning processes.

By Thornton May

Dec 26, 2023 5 mins

Business IT Alignment IT Leadership IT Strategy

14 in-demand cloud roles companies are hiring for

Increased cloud adoption has companies adding new roles to ensure success in the cloud. From cloud architects to FinOps analysts, here’s where they are expanding their IT talent rosters.

By Sarah White

Dec 22, 2023 10 mins

Careers Hiring IT Jobs

What enterprise software vendors are doing with generative AI

CIOs are cautiously evaluating generative AI for use in their own applications, while enterprise software vendors showcase the AI at a furious pace.

By Peter Sayer

Dec 22, 2023 14 mins

CIO Generative AI Vendor Management

Trust Bank’s commitment to CX as a digital disruptor

A key component to become the world’s fastest growing digital bank is ensuring the trust of customers. But achieving that in a mature economic environment where almost the entire population is already banked is no small task, explains CIO Rajay

By Jeremy Daniel

Dec 22, 2023 5 mins

Banking CIO Financial Services Industry

Fed CIO Ghada Ijam on the balancing act of leadership

The Federal Reserve System tech chief shares how she navigates the complexities of leading IT at a multilayered organization, energizes her teams, and competes for top IT talent.

By Dan Roberts

Dec 21, 2023 11 mins

Government IT IT Leadership Staff Management