News

Explainer: Building a high-performing last-mile delivery software

CIOs and software developers must add the following features to their last-mile delivery software to cater to the growing influx of data.

Is it worth measuring software developer productivity? CIOs weigh in

The benefits of measuring developer productivity are grounds for heated debate, depending on whom you ask. And since defining and tracking it can be tenuous, putting a greater focus on streamlining developer workflow might be a better option.

Rackspace’s Brian Lillie on the importance of leadership principles

Who are you as a leader? Not only is that a standard interview question, for which any self-respecting CIO should have a clear, detailed, and structured answer, it also challenges you to build a set of leadership principles and become a stronger exec

How IT nurtures a work-life balance at Baptcare

During a recent Leadership Live session, Suzanne Hall, CIO at Australian care home non-profit Baptcare and CIO50 alum, spoke with CIO’s editor in chief for APAC Cathy O'Sullivan about aligning IT with strategic goals, cybersecurity vigilan

9 tips for achieving IT service delivery excellence

The quest for IT service excellence is never-ending. Here are ways you can attain customer satisfaction without burning-out your team.

3 key digital transformation priorities for 2024

Generative AI is not the only initiative that can transform your company in the coming year. Addressing operational gaps and building up new digital leaders can also be force multipliers.

4 ways CISOs can manage AI use in the enterprise

AI’s speedy evolution and daily use cases are arriving at an accelerated pace. Leaders must acknowledge the risks and uncertainty of AI use in their organization as it is used to drive potential business value.

IBM to buy StreamSets and webMethods from Software AG for $2.3B

The move highlights the need for effective application and data integration as digital transformation accelerates.

IT leaders’ top 9 takeaways from 2023

CIOs share insights on the lessons they’ve learned this year about balancing operations and innovation, rifts between IT and the business, and how to capitalize on emerging value creators such as generative AI.

A perfect match: How tech promoted a small soccer team to the top

Jan Mayer, MD of TSG Hoffenheim, currently in sixth place in Germany’s top-flight soccer league, the Bundesliga, discusses the key ingredients of business solutions, physical facilities, and sports management software that enabled the club to c

Cushman & Wakefield builds a foundation for enterprise-wide AI

The commercial real estate firm seeks to inject generative AI in ‘every piece of our workflow,’ says CDIO Salumeh Companieh, who is putting partnerships and a product-based IT approach to work in achieving that vision.

Microsoft’s role to help sow AI success in Africa

Artificial intelligence holds great potential to solve many of Africa’s problems, but some fear there’s not enough spark to put initiatives into action. Here, Lillian Barnard, president for Microsoft Africa, details the challenges ahead a

Salesforce Data Cloud updates aim to ease data analysis, AI app development

Salesforce adds Einstein Copilot Search, vector database to its Data Cloud, to help enterprises take advantage of unstructured data for analysis, and build AI-based applications.

CIOs weigh the new economics and risks of cloud lock-in

With AI tools rapidly emerging from major cloud vendors, a new opportunity cost for CIOs’ cloud strategies is arising to bring new twists on old questions about the risks of cloud concentration.

ConocoPhillips enlists 3D printing for supply efficiencies on Alaska’s North Slope

Seeking to shortcut extensive lead times for critical parts at its remote Kuparuk outpost, the energy giant turned to 3D printing, which, coupled with data and AI, could have far-reaching impact on the industry.

Certinia uses AI to accelerate finance functions for service companies

Generative AI functionality to help with “expertise mining” is also in the works.

Upskilling ramps up as gen AI forces enterprises to transform

As companies race to add generative models into products and workflows, massive investment to upskill workforces on prompt engineering and ethical AI emerges as a top priority.

How Axel Johnson International’s IT division handles constant acquisition

The family-owned industrial group grows by an average of up to 20 companies every year and the central IT staff have become experts in migrating them into Microsoft 365 – a cornerstone of the group.

Oracle expands cloud footprint with a second region in Chile

The second Chile region will be in the Valparaíso Region alongside the existing region in Santiago.

The skills and traits of elite CTOs

Chief technology officers must be expert in translating technologies into strategic business assets and in establishing the workplace culture necessary to do so.

The art of selling: IT budget approval made easier

When it comes to budget proposals, you must be able to sell to secure funding. But the secret to what is often an IT leader’s least favorite activity is more straightforward than you think.

JLR revs up AI and intelligent automation initiatives

Auto maker Jaguar Land Rover has a long-term plan to transform its product range — but it’s also transforming its internal IT.

Concerns remain even as the EU reaches a landmark deal to govern AI

Experts believe the new regulation would add a significant compliance burden on businesses as some argue it could even stifle the growth of the rapidly developing technology.

CIOs address the ethics of implementing AI

With ethical considerations around AI use increasingly top of mind, IT leaders are developing governance frameworks, establishing review boards, and coming to terms with the difficult discussions and decisions ahead.

Reed Smith turns to AI for lawyer staffing solution

The legal firm’s Smart Resourcing tool helps balance workloads and ensure partners find associates with the right skills and experience, while empowering employees to make connections across the firm’s global footprint.

Toyota transforms IT service desk with gen AI

To help promote insourcing and quality control, Toyota Motor North America is leveraging generative AI for HR and IT service desk requests.

CSM certification: Costs, requirements, and all you need to know

The Certified ScrumMaster (CSM) certification sets the standard for establishing Scrum theory, developing practical applications and rules, and leading teams and stakeholders through the development process.

How to create an effective business continuity plan

A business continuity plan outlines procedures and instructions an organization must follow in the face of disaster, whether fire, flood, or cyberattack. Here’s how to create a plan that gives your business the best chance of surviving such an

WestRock CIDO Amir Kazmi on building resiliency

Multidimensional resiliency is vital to setting yourself, your teams, and your organization up for success. Kazmi sets the tone at WestRock by recognizing the pace of change, instilling a learning and growth mindset, and being transparent with his te

Generative AI in enterprises: LLM orchestration holds the key to success

In the dynamic landscape of AI, LLMs represent a pivotal breakthrough. Unlike traditional AI, which demands frequent data updates, LLMs possess the ability to learn and adapt in real-time. This mirrors human learning and positions LLMs as essential f

6 generative AI hazards IT leaders should avoid

The opportunities to use generative AI will greatly vary for each organization, but the ways it can go wrong are turning out to be fairly universal.

Delivering value through IT at Village Roadshow

During a recent CIO Leadership Live session, Michael Fagan, chief transformation officer of Australian cinema and theme park company Village Roadshow, spoke with CIO’s editor in chief for APAC Cathy O'Sullivan about delivering value, colla

DS Smith sets a single-cloud agenda for sustainability

The British packaging manufacturer has launched an AWS-centric digital transformation aimed at better leveraging data for more productive business outcomes — including reduced impact on the environment.

11 ways to reduce your IT costs now

Reorienting IT’s budget toward future opportunities is a big reason why CIOs should review their IT portfolios with an eye toward curbing unnecessary spending and realizing maximum value from every IT investment.

SAP faces breakdown in trust over innovation plans

The company’s plan to offer future innovations in S/4HANA only to subscribers of its Rise with SAP offering is alienating customers, user conference hears.

Workplace griping: The key release valve your culture lacks

Chronic complainers are annoying. But when employees can’t complain? That can be a whole lot worse.

The CIO’s new role: Orchestrator-in-chief

CIOs have unique insight into everything that happens in a company. Some are using that insight to take on a more strategic role.

Fortifying the bridge between tech and business in the C-suite

To be considered a tech-forward company today, there has to be a focus on tech fluency across the C-suite, which creates a unique opportunity for CIOs to uplevel their roles and expand their footprint across the enterprise.

Website spoofing: risks, threats, and mitigation strategies for CIOs

In this article, we take a look at how CIOs can tackle website spoofing attacks and the best ways to prevent them.

LexisNexis rises to the generative AI challenge

With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition.

10 business intelligence certifications and certificates to advance your BI career

From BI analysts and BI developers to BI architects and BI directors, business intelligence pros are in high demand. Here are the certifications and certificates that can give your career an edge.

8 change management questions every IT leader must answer

Designed to speed adoption and achieve business outcomes, change management hasn’t historically been a strength of IT orgs. It’s time to flip that script by asking hard questions to hone change strategies.

CIO Darlene Taylor’s formula for success: Listen, drive, care

This Motor City CIO says building and maintaining credibility starts with an empathy-driven approach, which has the potential to render you highly appealing to top talent.

4 remedies to avoid cloud app migration headaches

The compelling benefits of using proprietary cloud-native services come at a price: vendor lock-in. Here are ways CIOs can effectively plan without getting stuck.

Steps Gerresheimer takes to transform its IT

CIO Zafer Nalbant explains what the medical packaging manufacturer does to modernize its IT through AI, automation, and hybrid cloud.

Per Scholas redefines IT hiring by diversifying the IT talent pipeline

What started as a technology reclamation nonprofit has since transformed into a robust, tuition-free training program that seeks to redefine how companies fill tech skills gaps with rising talent.

The Importance of Identity Management in Security

8 tips for unleashing the power of unstructured data

For most organizations, data in the form of text, video, audio, and other formats is plentiful but remains untapped. Here’s how to unlock business value from this overlooked data trove.

What you don’t know about data management could kill your business

Organizations without a solid data management strategy are on a collision course with catastrophe. Unfortunately, that’s most businesses, judging by the fundamental disconnect on the importance of strong data foundations.

Turning the tide in STEM career roadblocks at Synchrony

By providing programs and services that build on STEM education and interest in tech fields, Synchrony Financial has developed a culture of support and learning for women that feeds its increasing need for technology talent.