News

31% of employees are ‘sabotaging’ your gen AI strategy

Asked one major industry analyst: ‘Who is going to be motivated to adopt if they know the intent is to replace them?’

Jul 21, 2025 6 mins

Artificial Intelligence IT Training Staff Management

Zoho unveils Zia LLM stack, ASR models, and Agent Studio in major AI push

The company’s full-stack AI strategy includes proprietary LLMs, speech recognition in English and Hindi, and a context-aware agent platform, marking a shift from SaaS to AI-first.

By Nidhi Singal

Jul 18, 2025 5 mins

Artificial Intelligence Enterprise Applications

Autonomous AI agents = Autonomous security risk

AI agents move fast — too fast for your current security. Without action, they’ll crack your systems wide open before you even see them coming.

By Jason Martin

Jul 18, 2025 6 mins

Cyberattacks Network Security Security Operations Center

Connecting global IT strategy with localization at Mercedes-Benz Korea

At the Korean branch of the German automotive giant, CIO Fares Kamal leads an IT organization that bridges diverse cultures and business environments to harmonize differences. And his leadership offers fresh insights for those navigating similar comp

By 이지현

Jul 18, 2025 8 mins

Automotive Industry CIO Manufacturing Industry

Accenture reimagines IT operations with agentic AI

The global consulting firm has built an AI-powered integration platform to support IT operations.

By Thor Olavsrud

Jul 18, 2025 6 mins

Accenture CIO CIO 100

How to beat the odds in tech transformation

Most tech transformations fail — unless you dare to go big, get personal and prove you're worth the disruption from day one.

By Venkat Achanta

Jul 17, 2025 8 mins

Digital Transformation IT Leadership IT Strategy

10 most powerful ERP vendors today

AI is reshaping the enterprise resource planning (ERP) landscape, as vendors seek to harness the technology to help their customers improve operations, achieve efficiencies, and innovate.

By Neal Weinberg

Jul 17, 2025 14 mins

ERP Systems Technology Industry

The cross-functional communication required to deal with short certificate lifecycles

No one has truly solved certificate revocation, so the industry has given up and replaced it with shorter, more tightly defined certs. Now more than ever, CIOs need to keep the conversations going.

By Mary Branscombe

Jul 17, 2025 8 mins

CIO Certifications Vendor Management

4 leadership paradoxes that define AI adoption

Balancing speed and security, innovation and stability, talent and compliance, ethics and efficiency.

By Maman Ibrahim

Jul 16, 2025 6 mins

Artificial Intelligence IT Leadership IT Strategy

Applying agentic AI to legacy systems? Prepare for these 4 challenges

Think agentic AI will magically fix your legacy systems? Think again — without strategy, it’s a high-risk, high-cost gamble.

By Kausik Chaudhuri

Jul 16, 2025 6 mins

Data Privacy Digital Transformation ERP Systems

IT leaders find quick wins when adapting cloud strategies to gen AI

Where and how you process data can make or break your gen AI initiatives.

By Pat Brans

Jul 16, 2025 9 mins

Budgeting CIO Generative AI

Moving AI workloads off the cloud? A hefty data center retrofit awaits

Data security and cost control have IT leaders rethinking AI in the public cloud. But prepping a local data center for AI can be expensive and involved, with more infrastructure needed than a couple of GPUs.

By Grant Gross

Jul 16, 2025 6 mins

Artificial Intelligence Data Center Data Center Design

EU guidelines on AI use met with massive criticism

As soon as the EU published its Code of Conduct on the use of AI as a supplement to the EU AI Act, criticism rained down from all sides — with the enforcement deadline two weeks away.

By Jürgen Hill

Jul 16, 2025 6 mins

Artificial Intelligence Government Regulation

AI drives data center boom as CIOs hit pause on net-new IT spend

Gartner predicts 2025 data center spending will continue despite pause in other areas due to political uncertainty.

By Paul Barker

Jul 15, 2025 5 mins

Budgeting IT Strategy Technology Industry

SAP seeks to cut 80% of your data management work

As SAP’s Business Data Cloud (BDC) rolls out internationally, customers can start taking advantage of SAP’s new strategy for supporting business innovation through data integration, according to the company’s data and analytics CPO.

By 이지현

Jul 15, 2025 4 mins

SAP

Beyond uptime: How we redefined observability to protect performance, profits and people

What’s the point of speed if your engineers burn out? True observability means optimizing for performance, profits — and the people behind it all.

By Rahul Chandel

Jul 15, 2025 7 mins

IT Leadership ROI and Metrics Staff Management

Lighting the first flame: How to spark a transformation that sticks

Starting a transformation can feel like starting a campfire. Here’s how to make sure it catches.

By Michael Bertha

Jul 15, 2025 7 mins

Digital Transformation IT Leadership

AI agent orchestration: The CIO’s crucial next step

As companies deploy dozens of AI agents and LLMs, they will need to control and connect them all through an orchestration and integration platform, experts say.

By Grant Gross

Jul 15, 2025 6 mins

Artificial Intelligence Business Process Management IT Strategy

‘Chronodebt’: The lose/lose situation few CIOs can escape

The FAA offers an object lesson for the impact of poor chronodebt management.

By Bob Lewis

Jul 15, 2025 6 mins

IT Leadership IT Strategy Risk Management

How AI is transforming the data center: 7 talking points

As CIOs build AI-ready organizations the balance between public cloud and data center is tilting back toward on-premise infrastructure. But what is the right blend of cloud, data center, and edge computing? Here are 7 talking points to consider.

By Matt Egan

Jul 15, 2025 5 mins

Artificial Intelligence Cloud Computing Data Center

Where silicon meets the springs: Navigating water stewardship in Texas’ AI expansion

Texas is betting big on AI, but will the data centers powering the future drain the rivers that sustain it? The water reckoning is already underway.

By Lauren Spiller

Jul 14, 2025 9 mins

Generative AI Government Green IT

The 10 most overhyped technologies in IT

CIOs are not immune to infatuation with the promise of emerging tech. Here, IT leaders and analysts share which technologies they believe are primed to underdeliver.

By Mary K. Pratt

Jul 14, 2025 13 mins

Emerging Technology

Top 14 certifications for enterprise architects

Enterprise architect is a vital, growing role for aligning IT strategy with business goals. Whether you're interested in cloud, applications, software, or systems, an enterprise architecture certification can give your career the boost it needs.

By Sarah K. White

Jul 14, 2025 12 mins

Certifications Enterprise Architecture IT Skills

Indeed puts AI to work to help job seekers find new roles

CIO Anthony Moisant details how the job-search giant’s journey to the cloud set the foundation for a new wave of intelligent advancement, including agentic AI.

By Paula Rooney

Jul 14, 2025 6 mins

Artificial Intelligence Digital Transformation Hiring

From fixed frameworks to strategic enablers: Architecting AI transformation

Stop treating architecture like IT plumbing — it’s now the power move that makes or breaks your AI strategy and competitive edge.

By Shawn McCarthy

Jul 11, 2025 10 mins

Artificial Intelligence Enterprise Architecture IT Strategy

How Capital One drives returns on its AI investments

Public cloud and a commitment to data governance has set up the $39 billion financial institution for AI success. Its AI chief believes CIOs taking old-school approaches to AI ROI calculation are likely to miss out.

By Evan Schuman

Jul 11, 2025 8 mins

Artificial Intelligence Digital Transformation Financial Services Industry

The biggest enterprise technology M&A deals of the year (so far)

2025 is seeing strong acquisition activity among enterprise technology vendors, with AI a key consideration.

By Peter Sayer

Jul 11, 2025 40 mins

Mergers and Acquisitions Technology Industry

Top reasons for high CIO turnover rates

On a global average, CIOs stay at the same company for no longer than four years. When the steam starts going out for those in such a highly strategic role, motivation drops and the search for better opportunities begins. CEOs take note.

By Patrizia Licata

Jul 11, 2025 7 mins

CIO Careers Human Resources

How TBM is evolving to power the AI era

The Technology Business Management Council’s recent EMEA Summit highlighted a new taxonomy and framework for TBM geared for AI, hybrid cloud, and distributed leadership, as well as developments around FinOps, GreenOps, and cybersecurity.

By Eveline Oehrlich, director of IDC Executive Advisory

Jul 11, 2025 7 mins

Artificial Intelligence

Reframing AI for strategic capability: A C-suite agenda for scalable value

AI must be reframed as a strategic capability, not just a tool, to unlock scalable value and enterprise-wide transformation in a volatile global landscape.

By Antony Panteli

Jul 10, 2025 12 mins

C-Suite Digital Transformation IT Strategy

EU finalizes General-Purpose AI Code of Practice for enterprises

The code of practice arrives just in time to help enterprises comply with the second wave of EU AI Act rules, which will enter force on August 2.

By Peter Sayer

Jul 10, 2025 3 mins

Artificial Intelligence Generative AI Regulation

The trillion-dollar question: Who pays when the industry’s AI bill comes due?

CIOs may have to pay for the current AI boom through rising prices and new products as AI vendors, hyperscalers, and software makers seek to recoup their AI investments.

By Grant Gross

Jul 10, 2025 6 mins

Budget IT Strategy Technology Industry

What is enterprise architecture? A framework for transformation

Enterprise architecture is the process by which organizations standardize and organize IT infrastructure to align with business goals. These strategies support digital transformation, IT growth, and the modernization of IT.

By Sarah K. White

Jul 10, 2025 8 mins

Careers Enterprise Architecture Staff Management

How Danyel Bischof-Forsyth mapped her award-winning CIO journey

The 7 Brew CIO advises CIO aspirants to architect their careers as lattices not ladders, and to embrace lateral moves, learning agility, and their networks as they strike their own paths to the top.

By Dan Roberts

Jul 10, 2025 13 mins

Business IT Alignment Change Management Innovation

Warning to ServiceNow admins: Fix your access control lists now

Unless corrected, the vulnerability allows anyone to get at sensitive data.

By Howard Solomon

Jul 9, 2025 8 mins

Access Control ServiceNow Vulnerabilities

A scalable framework for digital transformation in retail

While others chase trends, Kendra Scott proved bold execution beats buzzwords—delivering 50% digital growth by getting the basics brilliantly right.

By Kamanasish Kundu

Jul 9, 2025 7 mins

Digital Transformation IT Strategy Retail Industry

Rewriting the rules of enterprise architecture with AI agents

Agentic AI and digital twins are reshaping enterprise architecture, enabling dynamic, autonomous governance through real-time simulations.

By Dion Eusepi

Jul 9, 2025 10 mins

Data Governance Enterprise Architecture IT Governance

Why CIOs see APIs as vital for agentic AI success

Today's AI is all talk. Tomorrow's will tap APIs to drive real action.

By Bill Doerrfeld

Jul 9, 2025 13 mins

APIs CIO IT Skills

The tech team leading blockbuster transformation at Hoyts

Hoyts CTO Adam Wrightson sits with CIO editorial director in Australia and New Zealand Cathy O'Sullivan to discuss how digital transformation is changing the cinema experience — from taking a mobile-first approach in order to engage custom

By CIO staff

Jul 9, 2025 7 mins

CIO Change Management Retail Industry

GSA, Oracle sign major deal offering 75% discount on licenses

The pact shows Oracle will discount OCI deeply when it supports their growth strategy, which could bode well for enterprise negotiations.

By Paul Barker

Jul 8, 2025 5 mins

Government IT Oracle Software Licensing

Restrict, ignore, embrace: The shadow IT trilemma

100 developers, 100 experiments: Why employees breaking the rules may be a gift

By Ilia Badeev

Jul 8, 2025 7 mins

Enterprise Applications IT Management IT Strategy

6 data risks CIOs should be paranoid about

From misclassified data to AI use without adequate quality assurance, IT leaders looking to make the most of data-driven decision-making have lots to worry about.

By Isaac Sacolick

Jul 8, 2025 9 mins

Data Governance Data Quality Risk Management

Automation Anywhere buys its own AI agent vision

The process automation vendor deploys more than 40 agents across the company to save time and money in its finance, tech support, and other functions.

By Grant Gross

Jul 8, 2025 6 mins

CIO 100 Digital Transformation Technology Industry

Has CISO become the least desirable role in business?

Problematic reporting structures, outsized responsibility for enterprise risk, and personal accountability without authority are just a few reasons CISO roles are experiencing high churn.

By Esther Shein

Jul 7, 2025 12 mins

Business IT Alignment CSO and CISO IT Leadership

It’s time to retire the ticket: An IT roadmap for agentic AI

Stop paying the innovation tax of legacy IT tickets; the future is agentic AI that solves problems before they are even reported.

By Sean Heuer

Jul 7, 2025 7 mins

Artificial Intelligence IT Operations

The hidden alchemy of data: Masking as the catalyst for AI and real-time decision-making

As enterprises expand into a multi-cloud ecosystem, the need for role-based data masking is growing exponentially. IT leaders can future-proof their organization by adopting the latest data masking strategies.

By Yash Mehta

Jul 7, 2025 6 mins

Analytics Artificial Intelligence Encryption

CIOs tackle the AI change management challenge

From literacy campaigns to empowering influencers, CIOs are upping their change management game to promote adoption and drive business value with generative AI.

By Beth Stackpole

Jul 7, 2025 10 mins

Artificial Intelligence Change Management IT Leadership

Hertz adopts AI for fleet and workforce management

The global car rental company is leveraging Palantir Foundry and Palantir AIP to help deliver on its mission, and for its customers.

By Thor Olavsrud

Jul 7, 2025 5 mins

Automotive Industry CIO Data Quality

3 industries where agentic AI is poised to make its mark

Interest in autonomous agents is skyrocketing. Here, CIOs from finance, retail, and healthcare discuss how they see the technology impacting their organizations and sectors overall.

By María Ramos Domínguez

Jul 4, 2025 9 mins

Financial Services Industry Generative AI Healthcare Industry

CIOs see AI prompting new IT hiring, even as boards push for job cuts

CIOs may soon be on the hook for driving cost efficiencies — and possibly enabling layoffs — with AI. Those who can’t tie AI to bottom-line results may have a short shelf life, experts warn.

By Grant Gross

Jul 3, 2025 8 mins

Artificial Intelligence Hiring IT Jobs