News

Price shock: IBM to increase cloud costs by up to 26% in 2024Salesforce hiking prices

The new price rise, which will be effective from January 2024, will affect IaaS and PaaS services, the company said.

7 tough IT security discussions every IT leader must have

Security is on every IT leader’s mind, so why not discuss the latest threats and response tactics with colleagues and business partners who can share helpful, actionable insights?

AI is the boost Mercedes-Benz needs to digitally transform

There’s hardly an industry not facing huge transformation processes thanks to AI. Here, Jürgen Hill, chief reporter of future technologies at Computerwoche, speaks with Jan Brecht, CIO of Mercedes-Benz Group AG, about the effects AI has on

6 signs an IT manager is struggling — and how to help

IT middle management is a crucial — and often unsung — rung in your organizational hierarchy. Here’s how to spot an IT manager who may need extra attention to perform at their best.

Estée Lauder applies AI, AR for cosmetics accessibility

The cosmetics giant has released its Voice-enabled Makeup Assistant, which leverages artificial intelligence and augmented reality to help visually impaired people use cosmetics.

The ‘IT Business Office’: Doing IT’s admin work right

Don’t run IT like a business. Do run it in a businesslike way. Establishing an administrative group within IT can help alleviate IT’s bureaucratic burden.

How Hackergal is building the talent pipeline of the future

Fostering more diversity in IT starts long before graduates enter the job market. Hackergal is helping to bridge the gender gap by encouraging young girls to dream big with hands-on curricula, hackathons, and mentorship opportunities.

SAP poaches Microsoft exec as its new global head of AI

SAP’s new global head of AI, Walter Sun, previously worked on Microsoft’s Dynamics 365 Copilot.

Intel embraces SDN to modernize its chip factories

The US chip giant has implemented software-defined networking in its semiconductor manufacturing plants, moving the tech beyond the data center and into a vertical seeking to benefit from zero-downtime machine connectivity.

How Nvidia became a trillion-dollar company

Nvidia’s chips have evolved beyond their video game niche to power enterprise AI models, the industrial metaverse, and self-driving cars. Now the company seeks to seize the generative AI opportunity in the cloud.

Continuous learning gives U.S. Bank a technology talent edge

Our embedded learning environment takes aim at employee retention and development, helping workers invest in themselves while creating a stronger technology-to-business connection.

IFS acquires Falkonry to offer AI-based enterprise asset management services

Falkonry offers a time series-based data analytics suite to help enterprises manage and maintain manufacturing equipment.

PenFed to bank on gen AI for hyper-personalization

After successfully leveraging chatbots to support employees and members, the credit union is now looking to generative AI to blend digital channels with data and thereby turn itself into a ‘cognitive credit union.’

Boeing CIO Susan Doniz leads with curiosity and empathy

The aerospace giant’s IT chief takes a hands-on, people-centric approach to learning and transforming the business, seeking to inspire her IT teams to be the life-long learners necessary to thrive today.

Giant Eagle CIO Kirk Ball’s recipe for digital transformation success

Clarity on what digital transformation means for your company is an essential first step to getting teams aligned on developing solutions that deliver results.

CIOs are worried about the informal rise of generative AI in the enterprise

What a difference a few months has made in both expected and unexpected ways

The portfolio approach to digital transformation: 4 keys to success

Inspired by the world of finance, the idea of managing digital projects as a portfolio of IT investments is gaining acceptance among CIOs as it enables them to place several tech bets at once, allowing some bold, disruptive ideas to propel business g

What motivated Ericsson’s big push into the cloud

Just over three years ago, Ericsson set a goal of being 80% in the cloud to both establish a unified culture and challenge processes. Today, efforts have exceeded that initial target, but the hard work continues, according to group CIO Mats Hultin.

6 trends fueling the rise of self-service IT

Self-service IT is evolving and maturing, empowering end users to solve a wider range of IT issues without direct IT involvement than ever before.

Your AI journey: Destined for the ditch?

The rapid rise of artificial intelligence expectations has IT leaders at a crossroads — whether they know it or not. Those who choose value creation over narrative now will better control their company’s AI destination.

2023 CIO Hall of Fame inductees on building a successful IT leadership career

Standout tech execs whose work has advanced the CIO role reflect on the paths that got them to the top of the IT leadership ranks, offering lessons learned and words of advice on what it takes to lead IT successfully today.

Agile project management: Principles, benefits, tools, tips, and when to make the switch

Geared toward continuous improvement, the agile methodology can greatly increase your project’s prospects for success. Here is everything you need to know about agile project management, from certification to training to software and more.

The four Es of AI: Keeping up with the trend that never sleeps

Companies that educate, explore, experiment, and expand, perpetually, with the right pace and sequencing, are most likely to win with AI

Health check on Tech: CK Birla Hospitals CIO Mitali Biswas on moving the needle towards innovation

“With the ratio of doctors to patients being 1 for every 2,000 patients, accessibility to healthcare is a potent challenge,” says Mitali Biswas of CK Birla Hospitals.

P&G enlists IoT, predictive analytics to perfect Pampers diapers

The consumer packaged goods giant has turned to Microsoft IoT and edge analytics to capture real-time data about manufacturing processes to anticipate impending failures before they damage diapers.

Regulatory uncertainty overshadows gen AI despite pace of adoption

Enterprises—and their technology vendors—continue to fall over themselves to add gen AI capabilities to tools and platforms. But moving too fast can expose companies to present and future compliance risks, as well as potential legal liabi

Equinix goes partner prospecting with AI

The multinational data infrastructure company is using AI to identify partners with the best potential to drive new logo acquisition, and prioritize partners predicted to generate the highest booking value — an initiative that is proving the re

CIO Anurag Gupta on taking the private equity plunge

In private-equity-owned portfolio companies, CIOs may work at an operational tempo exceeding that of almost any other corporate theater. Here’s what to expect if you, too, take the PE plunge.

Financial IT leaders prep for a quantum-fueled future

Banks and investment management groups are experimenting with quantum to reduce risk and gain accurate knowledge about portfolios faster than ever. Here’s how those initial projects and use of this potentially game-changing technology are evolv

How Huber spurs innovation in a historically decentralized business

With IT/OT convergence, digital technologies, and the growing importance of data, Huber CIO Dwain Wilcox leads the creation of a cross-functional, cross-business innovation engine.

Examining Cargill’s push to nurture growth through digital and data strategies

Jennifer Hartsock, CDIO at Cargill Incorporated, joins CIO.com’s Maryfran Johnson to speak about elevating the digital and data mindset, and how the company’s ‘better together’ ethos helps to navigate its IT operating model tr

Google opens second cloud region in Germany

The investment is part of Google’s plan to invest $1.08 billion in Germany’s digital infrastructure and clean energy by 2030.

3 key roles for driving digital success

The capacity to transform digitally needs to be a core organizational competency, and it requires creating a team of digital trailblazers to pave the way to continuous improvement.

Lenovo’s Arthur Hu on the CIO’s customer-centric imperative

No longer enough to just manufacture and ship, today’s IT must provide value by aligning with the customers’ business goals, ‘which is where a CIO can play an integral role,’ Hu says.

7 project priority checks for overloaded IT agendas

As organizations pursue digital transformation, it falls on CIOs to sift through and prioritize the work that needs to be done. Here, IT leaders discuss how they address this surfeit, evaluate initiatives, and make the difficult decisions to support

How to build a next-gen workforce

J&J’s Jim Swanson brings mission-driven leadership to the CIO role

Jim Swanson’s extensive background in science, technology, and pharmaceuticals has defined his path to servant leadership as CIO at J&J.

Lilly revolutionizes clinical trials with intelligent sensor cloud

The pharmaceutical giant has developed a cloud solution dubbed MagnolAI for continuously ingesting, visualizing, and transforming digital biomarker data into meaningful medical insights.

Money Matters: Director – IT and CISO Pushkal Tenjerla of CMS on digital revolution in cash management systems

“AI-powered surveillance allows us to detect tampering and vandalism of ATMs, and even catch culprits who have masks on,” says Pushkal Tenjerla about CMS’ AI technology.

5 rules that transform outsourcing outcomes

Shifting to a Vested sourcing business model can help your organization achieve mutually beneficial outcomes when partners with outsourcing firms.

What The Clover Group does to address legacy-related challenges

For Clover Group CIO Tsholofelo Moeca, moving away from ageing technologies was non-negotiable. Here’s how he and his team found the right solution—and partner—to help them on their modernization journey.

Tech leaders weigh in on the upside and flipside of generative AI

Risky, immature and full of promise, generative AI is forcing tech leaders to assess challenges on many fronts, and in real time.

The CIO’s call to action on gen AI

AI expert Dr. Lisa Palmer and CD&IO Anna Ransley discuss the need for CIOs to take the lead in preparing their organizations to develop sensible, strategic, and impactful generative AI strategies

Introducing the GenAI models you haven’t heard of yet

Beyond the household names for generative AI models, a burst of other options are emerging for the enterprise. Here’s a look at some that might be the right fit where others fall short.

How Svevia connects roads, risk, and refuse through the cloud

Just like large parts of the construction industry, digitization has come relatively late to Swedish civil engineering company Svevia. But here, CIO Maria Wester details how a cloud-based digital infrastructure has been built for the entire company,

CIO 100 Award winners prove the transformative value of IT

From combatting election fraud to aiding in the prevention of suicide, this year’s award-winning projects for IT innovation and leadership demonstrate IT’s transformational impact on business, well-being, and society.

Micro transformation: Driving big business benefit through quick IT wins

Strategic micro transformations enable IT leaders to digitally evolve their organizations without disrupting business continuity, creating continuous cycles of improvement that deliver large-scale benefits with lower overhead and risk.

Cherokee Nation empowers its citizens with IT

What started as a way to facilitate emergency COVID-19 relief has grown into a full-service digital platform that connects Cherokee citizens with human services and government resources no matter where they live.

The best of the best: Inside this year’s CSO50 Awards

Los Angeles IT secures the vote with open source and the cloud

For LA County Registrar-Recorder CIO Aman Bhullar, election security is top of mind. To that end, the CIO is enlisting cybersecurity partnerships, open-source software, and the cloud to ensure the sanctity of free and fair elections for the long run.