News

LaLiga transforms fan experience with AI

AI and machine learning are bringing data-enhanced strategies and experiences to Spain’s top football league, which has spun out a tech subsidiary to offer platforms and services to the sports and entertainment industry.

By Thor Olavsrud

Jul 24, 2023 5 mins

Artificial Intelligence Innovation Machine Learning

3 benefits of engaging hyperscalers when evaluating SAP RISE

Organizations should conduct hyperscaler evaluations directly with the likes of AWP, Google, Microsoft, and others before signing SAP RISE commitments.

By Justin Parker

Jul 21, 2023 4 mins

Cloud Computing ERP Systems SAP

How real-time operational insights drive superior tech platform development

As organizations manage the complexities of digital transformation, in employee transportation in particular, SaaS and SaaS-based service solutions can offer several strategic advantages to streamline complex and evolving business operations.

By Gordon Feller

Jul 21, 2023 9 mins

CIO Digital Transformation Transportation and Logistics Industry

4 CIOs on marketing IT’s value to the business

The hard truth is that your IT organization’s work doesn’t speak for itself. Communicating its value requires developing a marketing mindset and storytelling skills across IT’s ranks.

By Dan Roberts

Jul 20, 2023 12 mins

Business IT Alignment IT Leadership ROI and Metrics

3 technology trends set to revolutionize retail

IT leaders in the retail industry must align with the latest technology trends to develop innovative in-house solutions and deliver increased revenue and customer value.

By Yashvendra Singh

Jul 20, 2023 5 mins

Digital Transformation IT Leadership Retail Industry

5 ways CIOs can help eliminate a culture of busyness

Busyness can be perceived as a badge of honor. But being busy doesn’t always mean being more productive. So how can the modern CIO help organizations avoid this trap?

By Joanne Carew

Jul 20, 2023 9 mins

CIO Employee Experience IT Strategy

Empowering citizen developers for real business impact

More than just a means of shifting burden from IT, citizen developers can weave domain expertise into valuable solutions — but only if you get your cit-dev strategy right.

By Bob Violino

Jul 19, 2023 10 mins

Data Science No Code and Low Code Software Development

Lexmark International’s Vishal Gupta on next gen tech leadership

The multi-billion dollar imaging solutions provider has created a new revenue stream from IoT devices and software—originally designed for printers—which they now sell to connected equipment manufacturers in transportation, healthcare, an

By Martha Heller

Jul 19, 2023 7 mins

CIO IoT Platforms Software Deployment

Dissecting Alstom’s three-part IT strategy

With equal focus on the cloud, mobility, and data, the railway giant’s presence in Spain will only increase considering the integration of Bombardier Transportation and advancements in autonomous driving, says Pablo Celada, director of technolo

By Esther Macías

Jul 19, 2023 8 mins

Cloud Management ICT Partners Transportation and Logistics Industry

CIOs are bullish on the possibilities for generative AI: report

Generative AI is pushing AI technology into the enterprise mainstream, according to a just-released survey of senior executives.

By Jon Gold

Jul 18, 2023 3 mins

Enterprise Applications Generative AI

Microsoft offers Dynamics users fresh incentives to move to the cloud

A new incentive program could help Microsoft convert the majority of its customers still running Dynamics on premises, especially those interested in leveraging generative AI, analysts said.

By Anirban Ghoshal

Jul 18, 2023 3 mins

Enterprise Applications SaaS

Hard-earned advice for nurturing high-performing IT teams

Getting the most from your technologists is an art not every IT leader can readily master. Knowing how to motivate and recognize is key.

By Paul M. Ingevaldson

Jul 18, 2023 8 mins

IT Leadership Staff Management

Havmor’s VP IT Dhaval Mankad on ‘melting’ hurdles with a scoop of digital innovation

“In the last five years, we have ensured 100% connectivity of all the systems without a single cybersecurity incident,” says Dhaval Mankad confidently about Havmor’s digital infrastructure.

By Qiraat Attar

Jul 17, 2023 8 mins

Digital Transformation

What the CIO role will look like in 2026

IT leaders see the top tech position flipping its priorities over the next three years, with business strategy, innovation, and orchestration in the spotlight and tech enablement being more of an advise and govern affair.

By Mary K. Pratt

Jul 17, 2023 12 mins

CIO IT Leadership

Generac powers business transformation with data, AI

CIO Tim Dickson has helped evolve the generator manufacturer into an energy tech provider thanks to a shift to predictive modeling fueled by the cloud, analytics, and AI.

By Paula Rooney

Jul 17, 2023 6 mins

CIO 100 Digital Transformation Energy Industry

What is change management? A guide to organizational transformation

New systems and strategies can be highly disruptive to your business. Organizational change management can help ensure your transition to new processes goes smoothly.

By Bart Perkins

Jul 14, 2023 15 mins

Digital Transformation IT Leadership Project Management Tools

How Avnet accelerates its product design process

Avnet’s Design Hub serves as a one-stop shop for product design and engineering, as well as a comprehensive portal to speed up product design processes.

By Joanne Carew

Jul 14, 2023 7 mins

CIO CIO 100 Data Center Design

Should you build or buy generative AI?

You can adopt generative AI by taking, shaping or making the models you need. But the more you build, the more resources are needed, and even systems you buy will need building work.

By Mary Branscombe

Jul 14, 2023 17 mins

Big Data CIO Generative AI

Sustainable IT: A crisis needing leadership and change

Why IT leaders play a crucial role in spearheading sustainability initiatives within their organizations and what they can do to be an agent of change.

By Ross Meyercord

Jul 13, 2023 7 mins

Green IT IT Leadership

Why is Salesforce hiking prices, and how does it affect customers?

Inflation and pressure to recoup costs and fuel revenue is driving Salesforce's first price increase in seven years. Here's why, and how it will impact customers.

By Anirban Ghoshal

Jul 13, 2023 5 mins

CRM Systems Enterprise Applications

9 tips for recruiting high-end IT talent

When it comes to hiring, top-tier IT pros are the toughest to land. IT leaders and recruiters shed light on what it takes to inspire the highly talented to join your enterprise.

By Christina Wood

Jul 13, 2023 12 mins

Hiring

What legacy tech teaches IT leaders about projects that last

In today’s transformational business landscape, legacy systems are routinely discredited even as they continue to deliver value. IT leaders can learn a lot about their fundamental lasting power.

By Mary Shacklett

Jul 13, 2023 6 mins

IT Strategy Project Management Tech Support

When will AI usher in a new era of manufacturing?

While companies in various industries have started using AI to improve manufacturing processes, it's not yet clear if the technology is ready for prime time.

By Pat Brans

Jul 12, 2023 8 mins

CIO Manufacturing Industry Manufacturing Systems

TIAA’s Sastry Durvasula on advancing AI horizons

CIO.com’s Maryfran Johnson chats with TIAA chief information and client services officer Sastry Durvasula about how challenges and innovation intersect during the digital transformation journey.

By CIO staff

Jul 12, 2023 6 mins

Business IT Alignment CIO Financial Services Industry

3 principles for regulatory-grade large language model application

As we move forward in the age of AI, we can ensure that the integration of LLMs into regulated industries is both beneficial and safe by maintaining a steadfast commitment to the principles of explainability, privacy, and responsibility.

By David Talby

Jul 11, 2023 5 mins

Artificial Intelligence Privacy

7 IT consultant tricks CIOs should never fall for

Definition: Consultant (n.) A professional of negotiable integrity, specializing in fixing what’s broken by breaking what’s fixed.

By Bob Lewis

Jul 11, 2023 5 mins

IT Consulting Services IT Leadership

How Investec marries foundational and pioneering tech forces

Investec’s API fabric lays the groundwork for the bank to open up to external opportunities, as well as broaden client capabilities without compromising on security.

By Joanne Carew

Jul 11, 2023 5 mins

Banking CIO Developer

6 business execs you’ll meet in hell — and how to deal with them

Leading IT is challenging enough without bad bosses and misguided business colleagues making a CIO’s work even harder.

By Dan Tynan

Jul 10, 2023 13 mins

Business IT Alignment IT Leadership

3 tough decisions for IT leaders to achieve a successful digital transformation

CIOs must make critical choices that benefit their organization’s new form, not just the interests of the people involved.

By Yashvendra Singh

Jul 10, 2023 7 mins

Digital Transformation

Edmunds sets stage for AI with data infrastructure consolidation

The automotive information services company is beginning to leverage generative AI and other machine learning capabilities, but it first had to re-envision its infrastructure for data processing, data warehousing, and data science.

By Thor Olavsrud

Jul 10, 2023 6 mins

CIO Generative AI Innovation

Key skills tech leaders need to secure a board seat

On a recent episode of the Tech Whisperers podcast, NACD CIO Rona Bunn discussed her leadership success formula, the shared responsibility of cybersecurity knowledge, and what it takes for a CIO or CISO to be a well-equipped and effective board membe

By Dan Roberts

Jul 7, 2023 10 mins

CIO CSO and CISO Careers

What is Oracle’s generative AI strategy?

Oracle’s three-tier strategy to take on rival cloud service providers — AWS, IBM, Google Cloud, and Microsoft — includes its OCI Supercluster, partnership with Cohere, and addition of generative AI assistants to its SaaS offerings.

By Anirban Ghoshal

Jul 6, 2023 6 mins

Artificial Intelligence Enterprise Applications IT Strategy

CTO Subhamoy Chakraborti of ABP on Digitization of News Media powered by AI

“It is important to foster a culture where employees are innovative, experimentative, and attuned to embrace newer technologies while keeping the foundation stable,” says Subhamoy Chakraborti, CTO of ABP.

By Qiraat Attar

Jul 6, 2023 9 mins

Digital Transformation Media and Entertainment Industry

Making intelligent automation work at scale

Enterprise IA pioneers have been blending RPA and AI to great benefits. Here’s how they’ve honed their automation strategies to take IA enterprise-wide.

By Bob Violino

Jul 6, 2023 12 mins

Artificial Intelligence Business Process Management Robotic Process Automation

Repsol doubles down on digital transformation

When Juan José Casado Quintero was recently appointed CDO of the Madrid-based multinational energy and petrochemical giant, he committed to the company’s second wave of digital transformation reaping as much success, if not more, than th

By Irene Iglesias Álvarez

Jul 5, 2023 6 mins

CIO Digital Transformation Generative AI

Steps tech leaders are taking to meet new accessibility mandates

No longer a side issue, new regulations mean accessibility is rising up the business technology leadership agenda.

By Mark Chillingworth

Jul 5, 2023 8 mins

CIO IT Leadership Regulation

Rackspace’s CTO takes a broad view of sustainability

CIOs have a role to play in making their enterprise sustainable, not just environmentally but economically and equitably as well, says Rackspace’s CTO.

By Paula Rooney

Jul 5, 2023 7 mins

CIO Green IT Rackspace

11 tips for crafting highly effective job descriptions

Hiring great talent starts with an enticing job posting. Here’s how to create effective, engaging, and inclusive job descriptions sure to lure the best candidates for the job.

By Christina Wood

Jul 4, 2023 14 mins

Careers IT Jobs Staff Management

5 key mistakes IT leaders make at board meetings

Presenting to the board is a challenging opportunity. CIOs and CISOs would be wise to check their assumptions, know their audience, anticipate off-agenda questions, and steer clear of scare tactics.

By Isaac Sacolick

Jul 4, 2023 8 mins

CIO IT Leadership Relationship Building

4 key roles that define transformational IT leaders today

CIOs are reshaping their leadership profile beyond the traditional IT paradigm to expand their business impact and elevate their career opportunities.

By Esther Shein

Jul 3, 2023 13 mins

CIO IT Leadership

It’s a new dawn of AI-powered knowledge management

Smaller, open-source AI large language models offer enterprises the chance to leverage their own data assets for innovation and competitive advantage.

By Martin De Saulles

Jul 3, 2023 5 mins

Artificial Intelligence CIO Generative AI

How CareSource IT is addressing data interoperability challenges in healthcare

Investments CareSource has made in providing increased visibility into patient data and access across disparate clinical systems has paid off in improved overall ratings. But there is a long road ahead toward the interoperability that the healthcare

By Tom Hurd

Jul 3, 2023 7 mins

CIO 100 Data Management Healthcare Industry

What is OKR? A goal-setting framework for thinking big

Objectives and key results (OKR) help establish high-level, measurable goals for your business by establishing ambitious targets and outcomes that can be tracked over the quarter.

By Sarah K. White

Jun 30, 2023 9 mins

Budgeting IT Governance Frameworks IT Strategy

3 things that make a CIO-CFO dream team

When the CIO and CFO work well together, the sum is greater than its parts. They both know it, and so does the wider organization.

By Pat Brans

Jun 30, 2023 7 mins

CFO CIO Relationship Building

8 problematic IT team members — and how to deal with them

Culture and productivity are key components of IT success. That’s why addressing personnel issues is paramount before their ramifications spread.

By Paul Heltzel

Jun 29, 2023 10 mins

IT Management Staff Management

Taking IT outsourcing to the next level

Enterprises seeking to improve outsourcing outcomes and drive innovation should jettison transactional arrangements in favor of relational contracts built for complexity and the unexpected.

By Kate Vitasek

Jun 29, 2023 7 mins

Outsourcing

How diverse teams lead to better data

Getting business value out of data requires data that’s accurate, comprehensive, and unbiased. Having a team composed of people with varying demographic, educational, and professional backgrounds can help companies reach that goal.

By Maria Korolov

Jun 28, 2023 11 mins

CIO Data Scientist Diversity and Inclusion

The CAA CIO’s 5 building blocks to support teams

Kin Lee-Yow, CIO, CAA Club Group of companies, speaks with CIO.com Canada editor Lee Rennick about key components of technology leadership including putting AI innovation in perspective and the five building blocks of collaboration.

By CIO staff

Jun 28, 2023 6 mins

Artificial Intelligence CIO Machine Learning

Belcorp reimagines R&D with AI

In response to recent global disruptions, the multinational beauty company has built an AI Innovations Lab Platform to help streamline R&D processes, eliminate unnecessary expenses, and improve team efficiency.

By Thor Olavsrud

Jun 28, 2023 8 mins

CIO CIO 100 Data Center Management

AWS launches no-code service AppFabric with generative AI assistance

AWS AppFabric is expected to provide generative AI-based assistance across all its supported SaaS applications, based on Amazon Bedrock, in the second half of the year.

By Anirban Ghoshal

Jun 28, 2023 6 mins

Amazon Web Services Generative AI No Code and Low Code