News

USPTO takes human-first approach to AI innovation

As one of the oldest government agencies, the US Patent and Trademark Office takes the ‘for the people, by the people’ credo seriously in its day-to-day work, including AI and machine learning development.

By Tim Scannell

Sep 9, 2022

Artificial Intelligence Government IT Machine Learning

5 tips for surviving outsourcing inflation

IT services costs are rising, in large part due to global talent shortages and shifting economic forces. Here’s how CIOs can keep costs in check while driving business value with sourcing partnerships.

By Stephanie Overby

Sep 8, 2022

Outsourcing

Dark secrets of developer motivation

Effective developers benefit the business in ways obvious and subtle, but leading them for maximum performance is notoriously tricky. The key is being able to relate to the developer’s mindset.

By Matthew Tyson

Sep 8, 2022 7 mins

Developer IT Leadership IT Management

Government tech procurement takes three times longer than average

The reasons behind delays include legal complexity and reaching agreement around budgeting, according to a Gartner report.

By Anirban Ghoshal

Sep 7, 2022

Government IT

Accenture buys supply chain firm to expand Oracle business

Accenture's acquisition of supply chain management (SCM) firm Inspirage is the latest move in its effort to grow its Oracle-focused businesses.

By Anirban Ghoshal

Sep 7, 2022 4 mins

Mergers and Acquisitions Supply Chain Management Software Technology Industry

Measuring the business impact of AI

Taking stock of AI ROI is challenging but essential. IT leaders and industry observers lend insights on how to get a clear idea of whether your AI efforts are paying off.

By Maria Korolov

Sep 7, 2022 11 mins

Artificial Intelligence Machine Learning

CIO Shannon Gath on building IT value from day one

The Teradyne CIO believes a stakeholder-centric IT organization, an effective governance model, and a team willing to ask the right questions are the keys to IT value.

By Martha Heller

Sep 7, 2022 6 mins

IT Governance IT Leadership IT Strategy

Cropin’s agriculture industry cloud to provide apps, data frameworks

The agriculture industry cloud is a combination of separate applications that the Bengaluru-headquartered startup has released since inception.

By Anirban Ghoshal

Sep 6, 2022 4 mins

Agriculture Industry Cloud Computing

7 ways to create a more IT-savvy C-suite

Establishing a more tech-savvy organization starts at the top. But IT leaders who want greater tech fluency among the leadership ranks should put business first.

By John Edwards

Sep 6, 2022 7 mins

IT Leadership

The Very Group adopts a data catalog to better organize and leverage its online retail capabilities

Chief data officer Steve Pimblett is taming the British online retailer’s data with a combination of organizational change and new technology to deliver analytics assets across the enterprise.

By Peter Sayer

Sep 6, 2022

Chief Data Officer Data Center Management

Unpacking Murray & Roberts’ turbulent journey to the cloud and back again

When the South African engineering and mining contractor’s all-in cloud migration proved to be a nightmare, CIO Hilton Currie made the hard — and rewarding — call to repatriate M&R’s IT stack.

By Joanne Carew

Sep 5, 2022 9 mins

CIO

Coforge’s SD-WAN rollout provides unique customer selling point

The global digital services provider’s virtual WAN implementation accelerated customer onboarding by 50%, while delivering improved efficiency, security, agility, and cost reduction.

By Yashvendra Singh

Sep 5, 2022 11 mins

SD-WAN

Google employees at loggerheads with company over defense contract, again

The search giant has been facing criticism from internal quarters over its engagement with defense projects that some employees equate to supporting apartheid.

By Varun Aggarwal

Sep 2, 2022 4 mins

Aerospace and Defense Industry IT Management

MCSP buyer’s guide: 6 top managed cloud services providers — and how to choose

Our buyer's guide will help you select the right managed cloud services provider for your needs.

By Linda Rosencrance

Sep 2, 2022 10 mins

Cloud Computing Enterprise Buyer’s Guides Managed Cloud Services

Oshkosh puts digital solutions into overdrive

Global CDIO Anupam Khare’s targeted forays into AI and predictive analytics are fueling continued growth and paving new roads to success for the manufacturer of specialty vehicles.

By Tim Scannell

Sep 2, 2022 7 mins

Digital Transformation Machine Learning Predictive Analytics

Healthcare interoperability and industry cloud: What to look for

Decision makers have many choices on the healthcare cloud offering. Here are some of the differentiators for healthcare.

By David Chou

Sep 1, 2022 6 mins

Cloud Management Healthcare Industry

Expert tips for hiring (and retaining) data scientists

The market for data science talent is tight. To stand out, IT leaders advise establishing innovative, purpose-driven roles that ensure data scientists can thrive at your organization.

By Sharon Gaudin

Sep 1, 2022

Data Science Data Scientist Hiring

Discover CIO Amir Arooni on shifting to product-based IT delivery

The financial services IT chief is giving the digital bank a competitive edge by empowering IT with a product-based mindset and a commitment to ‘extreme automation.’

By Dan Roberts

Sep 1, 2022

IT Leadership IT Strategy

The 10 most in-demand IT jobs in finance

From software engineers to data scientists, these 10 sought-after IT roles are revamping the US financial industry through digital services, sophisticated anti-fraud measures, and more.

By Sarah White

Aug 31, 2022 9 mins

Financial Services Industry Hiring IT Jobs

Tips for CIOs looking to change verticals

From preparing for the hiring process to excelling in a new vertical, IT leaders who have successfully switched to a new industry shed light on what it takes to make the shift.

By Yashvendra Singh

Aug 30, 2022 11 mins

IT Leadership

Digital twins: 5 success stories

These five companies are using digital twins to monitor operations, plan predictive maintenance, improve customer service, and optimize their supply chains.

By Thor Olavsrud

Aug 30, 2022 10 mins

Digital Transformation Machine Learning Predictive Analytics

Thoughtworks NEO streamlines in-house app dev

The IT consultancy has given its developers a leg up by building a portal aimed at automating low-level and advanced tasks alike, freeing them up to innovate in-house solutions with greater business impact.

By Paula Rooney

Aug 30, 2022 6 mins

CIO 100 Software Development

What CIOs everywhere can learn from Canada’s nationwide internet outage

A sudden loss of internet service by provider Rogers Communications that disconnected millions of Canadians and shut down 9-1-1 service, POS payments, and more for over a day holds three main lessons for CIOs worldwide

By James Careless

Aug 30, 2022

Disaster Recovery IT Leadership Internet Service Providers

6 key board questions CIOs must be prepared to answer

The board expects the CIO to be a critical agent for business change. Be ready to address these tricky, timely questions to assure your board that IT is being led in the right direction.

By Stacy Collett

Aug 29, 2022 9 mins

CIO IT Leadership

Metaverse: The time for CIOs to experiment is now

CIOs have been revamping legacy IT stacks to prep the enterprise for innovation, but too few see the transformative potential the metaverse offers. Those who pilot early will be poised for payoff.

By Thornton May

Aug 29, 2022 5 mins

Emerging Technology

Verizon Wireless AI platform paves way for 5G build-out

The telecom giant’s 5G Network Planning Platform leans on machine learning to optimize transmitter density, positioning, and placement while minimizing unnecessary capital expenditures.

By Paula Rooney

Aug 26, 2022 7 mins

5G CIO 100 Telecommunications Industry

Geopolitical risks could present new opportunities for CIOs: Gartner

Gartner predicts that by 2026 about 70% of multinational enterprises will adjust the countries in which they operate by hedging to reduce their geopolitical exposure.

By Anirban Ghoshal

Aug 25, 2022 3 mins

IT Leadership

The art of delegating: 6 tips for IT leaders

Letting go of vital tasks can be challenging. But CIOs can free themselves up to tackle higher-level issues and build stronger teams by viewing delegation as a key leadership skill to develop.

By Christina Wood

Aug 25, 2022 12 mins

IT Leadership Staff Management

NPower cultivates IT careers to uplift underserved communities

The IT-focused nonprofit offers several professional development programs to help young adults, veterans, and military members and their spouses start and grow a career in IT.

By Sarah White

Aug 25, 2022

Diversity and Inclusion Hiring IT Training

8 ways CIOs and CHROs can collaborate for business impact

With technology, talent, and workplace culture key ingredients for business success, a strong partnership between IT and HR leaders may be the most critical in today’s C-suite.

By Bob Violino

Aug 24, 2022 11 mins

Business IT Alignment Employee Experience Hiring

Rethinking workplace culture post-COVID-19 at Zimmer Biomet

Zimmer Biomet CIO Zeeshan Tariq details the value of a connected, engaged culture when working structures are in flux, and the importance of front-foot initiatives to ensure a seamless transition when the unexpected happens.

By CIO staff

Aug 24, 2022 6 mins

Business Continuity Employee Protection Remote Work

Owens Corning leverages low code to make asphalt safer

The manufacturer has put low-code development to work, melding sensor data and analytics to provide real-time visibility into asphalt processing tanks, enhancing safety and improving compliance.

By Thor Olavsrud

Aug 24, 2022

CIO 100 Digital Transformation Manufacturing Industry

8 traits of highly efficient CIOs

Efficiency leads to improved productivity, flexibility, and quality of work. Making the best use of your time as an IT leader also builds a direct pathway to career success.

By John Edwards

Aug 23, 2022 8 mins

IT Leadership

The 9 most in-demand IT jobs in healthcare

Here are the nine most sought-after technology roles in the US healthcare industry, according to data from Dice.

By Sarah White

Aug 23, 2022 8 mins

Healthcare Industry IT Jobs

Hydro-Québec’s radical but careful digital transformation could be a model for utilities everywhere

AI, analytics, and cybersecurity are at the heart of the continual transformation of Canada’s largest electric utility, says Hydro Québec’s vice-president of Information and Communications Technologies.

By Jean-Benou00eet Nadeau

Aug 23, 2022 8 mins

Digital Transformation Utilities Utilities Industry

The quick guide to secrets management in the enterprise

It pays to centralize management of the tools, methods, and credentials used to access apps, services, and all other parts of the IT ecosystem.

By Dipti Parmar

Aug 22, 2022

Data Privacy Data and Information Security Devops

Carrier IT tackles big challenges with microtransformations

The HVAC manufacturer is taking a bottom-up approach to digital transformation, launching a series of process automation efforts that cannot wait for company-wide change.

By Peter Sayer

Aug 22, 2022 7 mins

CIO 100 Digital Transformation

Aflac virtualizes the customer enrollment experience

When the pandemic put its independent agents and franchises at grave business risk, Aflac IT set about augmenting their work with digital capabilities that make them ‘bionic,’ tech chief Richard Gilbert says.

By Paula Rooney

Aug 19, 2022 7 mins

CIO 100 Digital Transformation Insurance Industry

The Blockchain battlefront: Technology, business, and regulation

How this battle plays out has big implications for the future of innovation.

By Matthew Tyson

Aug 19, 2022 7 mins

Blockchain Regulation

Why every IT leader should avoid ‘best practices’

‘Best’ may be the enemy of good. But in IT, ‘best practice’ is the enemy of good sense. CIOs would be wise to know there are no best practices, only practices that fit best.

By Bob Lewis

Aug 18, 2022 5 mins

IT Leadership IT Strategy

The rise of the data lakehouse: A new era of data value

Query accelerators such as data lakehouses consolidate the data warehouse and data lake into a single system of insight that enables enterprises to accelerate analysis and maximize data value at a reduced cost.

By Stan Gibson

Aug 18, 2022 8 mins

Data Management

CIO Kristie Grinnell on creating a culture of transformation

DXC’s Kristie Grinnell has a track record of balancing emotional intelligence and hard business results. Here’s how she puts high EQ to work in cultivating a growth mindset for her teams.

By Dan Roberts

Aug 18, 2022

IT Leadership

Global software spending to grow despite headwinds: Forrester

Fueled by uptake of cloud and enterprise applications, global software spending is expected to grow at more than two times the rate of spending in other segments of IT.

By Anirban Ghoshal

Aug 17, 2022 4 mins

Enterprise Applications Technology Industry

Managing the whole lifecycle for human and machine authentication

Beyond FIDO and device authentication…

By Rick Grinnell

Aug 17, 2022 6 mins

Authentication Cyberattacks Security

CIO 100 US: 10 award-winning manufacturing IT projects

Manufacturers are bridging the IT/OT divide with digital transformations that provide predictive maintenance, improved customer experiences, data-driven decision-making, and smarter supply chain operations.

By Mary K. Pratt

Aug 17, 2022 21 mins

CIO 100 Digital Transformation Manufacturing Industry

Jacobs revamps its IT operating model to accelerate business

To support the global professional services firm’s new business strategy, CDIO Madhuri Andrews conceptualized three modes of IT: customer transformation, global talent, and integrated global IT operations.

By Martha Heller

Aug 17, 2022 6 mins

Business IT Alignment IT Leadership IT Strategy

Digital twins are primed to revolutionize the infrastructure industry

How innovation, efficiency and intelligence across the infrastructure ecosystem is finding a kindred spirit in digital twins.

By Nicholas D. Evans

Aug 16, 2022 7 mins

Digital Transformation Infrastructure Management

Customer-centric CIOs move beyond the SLA

Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees alike. Here’s how to evolve your SLA strategy.

By Stephanie Overby

Aug 16, 2022

Digital Transformation Employee Experience ROI and Metrics

10 red flags to watch for when hiring

In the battle for top tech talent, the wrong hire can be devastating. So do your IT team the favor of watching out for these warning signs before offering the job.

By Paul Heltzel

Aug 15, 2022

Careers IT Leadership Staff Management

Koch CTO teams up to get cloud networking right

Hybrid-cloud and multicloud networking presents a complex challenge for any enterprise. Koch CTO Matt Hoag partnered with Alkira to make integrating newly acquired companies a snap.

By Paula Rooney

Aug 15, 2022 6 mins

Cloud Computing Hybrid Cloud Multicloud