News

Lumentum CIO Ralph Loura on adopting a challenger mindset

Having creative tension on your IT team produces u201ca much more effective outcome than the old IT order-taker kind of role.u201d

By CIO staff

May 11, 2022 6 mins

Innovation Project Management Project Portfolio Management

IBM adopts ‘Rise with SAP’ for internal ERP cloud move

IBM will also offer to host clientsu2019 S/4HANA systems on Power servers under the Rise umbrella.

By Peter Sayer

May 10, 2022

ERP Systems IBM SAP

What is a customer data platform? A unified customer database

CDPs are prepackaged, unified customer databases that pull data from multiple sources to create customer profiles.

By Thor Olavsrud

May 10, 2022

Analytics Data Management

Reskilling IT for digital success in a tight talent market

IT leaders are upskilling IT staff in sought-after skills to support organizational transformations u2014 and to improve employee retention. Here, CIOs share training strategies and lessons learned.

By Stephanie Overby

May 9, 2022 10 mins

Careers Digital Transformation IT Skills

For two decades, Cathy Hotka has worked tirelessly helping retail CIOs advance their careers. Her best advice: u201cTake the time to understand what your value is within your ecosystem.u201d

By Maryfran Johnson

May 9, 2022

Careers Retail Industry

Google Cloud data engineering, analytics systems target manufacturers

The solutions aim to unify and analyze data from manufacturing assets and will compete with similar industry offerings from the stables of AWS, Oracle, Microsoft and IBM.

By Anirban Ghoshal

May 6, 2022

Analytics Data Integration Manufacturing Industry

SAP trials meeting-free Fridays

CIO Florian Rothu2019s team was one of the first to adopt the Friday focus on deep work.

By Peter Sayer

May 6, 2022 4 mins

IT Management SAP

What is root cause analysis? A proactive approach to change management

Root cause analysis (RCA) focuses on fostering a proactive approach to solving problems before they happen and eliminating the potential for flaws to reoccur in the future.

By Sarah White

May 6, 2022 7 mins

Change Management Process Improvement Project Management

United transforms travel experience with Agent on Demand

The airlinesu2019 digital customer service gives travelers access to live agents via the web when flight itineraries go awry, easing uncertainty and stress while driving significant cost savings.

By Paula Rooney

May 6, 2022

CIO 100 Digital Transformation Travel and Hospitality Industry

vFunction tool assesses technical debt for app modernization

vFunction Assessment Hub is aimed at IT decision makers, providing a technical debt score highlighting the complexity of the legacy application code and risk factors associated with it.

By Anirban Ghoshal

May 5, 2022 4 mins

Application Management Software Development

Essential data science tools for elevating your analytics operations

With organizations increasingly turning to data science to derive business value, the tools that support the work are proliferating. Here are the key tools successful data scientists rely on.

By Peter Wayner

May 5, 2022

Analytics Data Science

3 consultant mistakes CIOs can’t help making

When it comes time to tap outside expertise, IT leaders too often fail to know what to ask for, who to select, or what to do with the advice they pay for.

By Bob Lewis

May 5, 2022

IT Consulting Services IT Leadership Outsourcing

Sandbox AQ CEO: Enterprises must prep for quantum threats

The Google spin-offu2019s CEO Jack Hidary talked with CIO.com about Sandbox AQu2019s plans for developing enterprise software based on AI and quantum tech and what CIOs should expect from a post-RSA future.

By Peter Sayer

May 4, 2022 13 mins

Data and Information Security Quantum Computing Technology Industry

CoorsTek’s Matt Mehlbrech on rebuilding IT’s credibility

When Matt Mehlbreck joined CoorsTek in 2017 as VP of IT, he inherited an IT department that had fallen out of alignment with the business. Hereu2019s how he reestablished those relationships.

By CIO staff

May 4, 2022

Analytics Business Intelligence Machine Learning

6 key challenges of complex cloud environments — and how to manage them

Organizational reliance on the cloud is on the rise, so too are the difficulties of managing increasingly complex cloud strategies.

By Bob Violino

May 3, 2022 10 mins

Cloud Management Hybrid Cloud Multicloud

Dow CDO Chris Bruman: We needed a new approach to data quality

By positioning IT at the center as a solutions hub where business units are data owners, Dow's IT organization can respond more quickly to deliver business and customer value.

By Tim Scannell

May 3, 2022

Business Intelligence Chief Data Officer Data Governance

How to leverage data to create a more intelligent organization

Register now for CIOu2019s Future of Data Summit to hear from data and analytics leaders from Petco, Vanguard, Travelers, Disney Advertising and others.

By CIO US Events

May 2, 2022

Chief Data Officer

IT spending growth slows, as remote work proliferates

A new survey describes an IT spending landscape shaped by remote work and its consequences, as spending growth slows slightly, with security and networking as priorities.

By Jon Gold

May 2, 2022

Technology Industry

10 ways to recession-proof your IT career

With inflation and other global factors increasing the risk of recession, savvy IT pros are reconsidering their approaches to work to ensure career prospects in uncertain economic times.

By Paul Heltzel

May 2, 2022 9 mins

Careers

What’s next for digital transformation?

Thirty-plus years is a long time to be stuck on something. Is it time we move on?

By Thornton May

May 2, 2022 5 mins

Digital Transformation IT Leadership

Eash Sundaram on future-proofing your CIO career

CIO-turned-VC tech investor Eash Sundaram shares insights on the roles a CIO is well-positioned to play as an investor and a startup accelerator.

By Maryfran Johnson

Apr 30, 2022 6 mins

CIO Careers Venture Capital

Cloud infrastructure sales rise as companies seek digital resiliency

Businesses are spending more on cloud infrastructure in order to ramp up digital transformation efforts and stay flexible in the face of supply- chain issues, says research firm Canalys.

By Jon Gold

Apr 29, 2022 3 mins

Cloud Computing Technology Industry

ServiceNow grows 27% despite significant global challenges

ServiceNow CEO Bill McDermott said that global challenges like the war in Ukraine u201chave underscored the urgency of investment in digital business.u201d

By Charlotte Trueman

Apr 29, 2022

SaaS ServiceNow Technology Industry

Empathy: A CIO’s force multiplier

The traits that define transformational leadership are evolving to include soft skills centered on connection and relationships, resulting in improved cultures, talent retention, and business outcomes.

By Christina Wood

Apr 29, 2022

IT Leadership Staff Management

WiSTEM bridges the gap between young women and STEM careers

Woman remain underrepresented u2014 and often feel isolated u2014 in STEM careers. Thatu2019s why Women in STEM is connecting high school girls with adult mentors with an aim of empowering them to pursue careers in tech.

By Sarah White

Apr 29, 2022 9 mins

Diversity and Inclusion Women in IT

Salesforce extends Flow automations across Mulesoft, Slack and Tableau

The CRM giant is looking to help customers automate workflows and trigger actions across its growing range of applications using Flow.

By Scott Carey

Apr 28, 2022 2 mins

CRM Systems Salesforce.com Slack

Wrangling ESG data: The CIO’s next challenge

With new regulations on the horizon, CIOs are well-positioned to play an expanded role in ESG reporting.

By Sharon Fisher

Apr 28, 2022

Data Governance Data Quality Regulation

5 tips for making hybrid work in IT

If you, your leadership, or your team has been unsure of how to define and roll out a hybrid work environment, you too have experienced the Great Hybrid Confusion. Here are some tips that may be of help.

By Eric P. Bloom

Apr 28, 2022

IT Leadership Remote Work

Future-proofing your career

CIO-turned-VC tech investor Eash Sundaram shares insights on the roles a CIO is well-positioned to play as an investor and a startup accelerator.

By Maryfran Johnson

Apr 28, 2022

Careers Venture Capital

Qualtrics seeks to broaden picture of employee engagement

With new tools for correlating employee engagement at with other data, the software vendor hopes to make it easier for managers to retain workers.

By Peter Sayer

Apr 27, 2022

Employee Experience HRIS Human Resources

7 leadership traits major enterprises look for in a CIO

Are you ready to make the move to a big company? Better stretch yourself now to ensure you have what top-tier enterprises seek in a top-post IT leader.

By John Edwards

Apr 27, 2022 8 mins

CIO IT Leadership

How Kaiser Permanente IT shifted from order taker to influencer

With the pandemic as a burning platform, CITO Diane Comer identified and developed a set of competencies that would enable her team to u201clean inu201d and act quickly for future success.

By Martha Heller

Apr 27, 2022 6 mins

IT Leadership

Employee engagement strategies that work

u201cMy mission is life is to help you keep your talentu2014not lose them.u201d u2014 Dr. Beverly Kaye

By CIO staff

Apr 27, 2022 5 mins

Employee Experience IT Management

Open Group goes modular with 10th edition of TOGAF standard

The 10th edition of the popular enterprise architecture framework focuses on improving usability for a wider range of enterprises.

By Scott Carey

Apr 26, 2022

Development Libraries and Frameworks Enterprise Architecture IT Governance Frameworks

7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity outsourcing are over. Todayu2019s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.

By Stephanie Overby

Apr 26, 2022 10 mins

IT Strategy Outsourcing Technology Industry

Backcountry modernizes for the cloud era

A complete overhaul of its ecommerce stack finds the outdoor recreational retailer poised to offer improved customer experiences and personalization just as it starts a push to open more physical stores.

By Paula Rooney

Apr 26, 2022

Cloud Computing Digital Transformation

Databricks’ new data lakehouse aims at media, entertainment sector

Data lakehouses combine the storage and analytics features of data warehouses and data lakes, with vendors like Databricks offering solutions for specific industries.

By Anirban Ghoshal

Apr 25, 2022

Databases

Scrumfall: When Agile becomes Waterfall by another name

Businesses reasserting outdated development principles are undoing not only the promised product benefits of Agile, but also its human-centric principles. Itu2019s time to recommit.

By Jeremy Duvall

Apr 25, 2022

Agile Development Software Development

Cloud momentum sees SAP start the year strong

The German software company started the financial year with strong cloud revenue, but it recognized that exiting the Russian market will impact its bottom line.

By Charlotte Trueman

Apr 25, 2022

SAP Technology Industry

15 best data science bootcamps for boosting your career

Whether you're a recent grad, seasoned IT pro or someone looking to make a career change, these bootcamps will set you on the right path for a career in data science.

By Thor Olavsrud and Sarah White

Apr 25, 2022 12 mins

Big Data Data Architecture Data Mining

6 smart practices for better business-IT alignment

From ride-alongs to reverse-embedded IT, CIOs are establishing new approaches to bridging the business-IT divide u2014 and devising inventive strategies with business alignment top of mind.

By Minda Zetlin

Apr 25, 2022

Business IT Alignment IT Leadership

Daphne Jones: Envision a new career destiny

The board director and former CIO knows a thing or two about transformation. Her advice to IT leaders looking to improve their career trajectory: u201cApproach it like a business problemu201d and take steps to improve your product.

By Maryfran Johnson

Apr 23, 2022

CIO Careers

Supply chain digitization faces 3 big hurdles, PwC survey shows

A PwC survey covering operations and technology leaders as well as other C-suite executives globally has identified three main roadblocks stopping them from achieving digital transformation in their supply chain operations.

By Anirban Ghoshal

Apr 22, 2022

Supply Chain

European cloud project Gaia-X is stuck in the concept stage

The European cloud project Gaia-X launched in 2019 with great fanfare. However, for Volker Pfirsching, partner at Arthur D. Little, the project is so far more an idea than a concrete plan.

By Heinrich Vaske

Apr 22, 2022 13 mins

Cloud Management Data Privacy

Did SAP spy on its employees, German union asks

The service sector union Ver.di has made public an internal data leak at SAP. Sensitive information from the workforce is said to have been widely accessible.

By Martin Bayer

Apr 21, 2022 3 mins

Data Privacy Enterprise Applications Security

CDP buyer’s guide: Top 8 customer data platforms

Tying together customer data from various sources, customer data platforms (CDPs) provide detailed profiles of customers and the means for delivering customized marketing to them.

By Peter Wayner

Apr 21, 2022 9 mins

Enterprise Buyer’s Guides Marketing Software

The hard truth of IT metrics

Want to survive as CIO? Youu2019ll need metrics. But not just any metrics. Hereu2019s a quick guide.

By Bob Lewis

Apr 21, 2022

IT Leadership ROI and Metrics

Secrets of future-ready tech leaders

Learn how business-driven CIOs are updating their leadership playbooks for the future of work.

By Dan Roberts

Apr 21, 2022 8 mins

IT Leadership

Software and consulting boost IBM results to start the year

The tech giant saw revenue rise 8% for the first quarter of the year, as demand for its hybrid cloud software and consulting services spiked.

By Scott Carey

Apr 20, 2022

Technology Industry

11 ways to kill your IT career (without knowing it)

In the fast-paced world of tech, complacency can be a career killer. So too can any number of hidden hazards that quietly put your career on shaky ground.

By Paul Heltzel

Apr 20, 2022

Careers IT Leadership