News

IBM acquires Seek AI, launches Watsonx Labs to scale enterprise AI

The move could simplify access to enterprise data in regulated industries such as finance, healthcare, and government.

Jun 3, 2025 4 mins

AI at the dinner table: How smart tech is reshaping the future of food

At Nestlé, AI is enhancing forecasts, recipes and sustainability. The food giant has developed ethical and scalable AI systems, striking a balance between tech and human oversight.

By Greg Kahn and Luca Dell’Orletta

Jun 3, 2025 6 mins

Generative AI Green IT IT Strategy

The 7 hottest jobs in IT

Organizations are on the hunt for skilled talent in data, security, and engineering roles — but aspiring candidates are encouraged to develop skills, hands-on experience, and adaptability given that change is the one true constant.

By Paul Heltzel

Jun 3, 2025 10 mins

Careers Hiring IT Jobs

What is ITIL? Your guide to the IT Infrastructure Library

ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.

By Sarah K. White and Lynn Greiner

Jun 3, 2025 8 mins

IT Governance IT Strategy ITIL

Project drift: How to deal with IT’s silent project killer

All too often projects stray off course without CIOs and project managers realizing it. Here’s how to spot project drift and stop it before losing your bearings on timelines and deliverables entirely.

By Mary Shacklett

Jun 3, 2025 6 mins

Digital Transformation IT Strategy Project Management

Download the ‘New Thinking about Cloud Computing’ Enterprise Spotlight

In this issue: Cloud computing is highly established, and IT’s view has shifted from understanding the concept to making the best use of it to solve both technology and business challenges. The time is ripe to step back and revisit your thinkin

By CIO.com and InfoWorld staff

Jun 2, 2025 1 min

Cloud Computing Data Center IT Strategy

The 3 key pillars of data governance for AI-driven enterprises

AI demands adaptive data governance: real-time automation of policies, lineage and AI-driven monitoring ensures dynamic compliance for modern enterprises.

By Yash Mehta

Jun 2, 2025 7 mins

Compliance Data Governance Generative AI

CIOs get serious about closing the skills gap — mainly from within

Strategic CIOs are redefining how their organization is building future-ready, resilient teams, with upskilling and intentional learning and development plans leading the way.

By Esther Shein

Jun 2, 2025 15 mins

Hiring IT Skills Mentoring

MCP is enabling agentic AI, but how secure is it?

As model context protocol paves the way as a foundational rulebook for effective agentic AI, security issues surrounding deploying and connecting to MCP servers need to be understood.

By Martin De Saulles

Jun 2, 2025 5 mins

Artificial Intelligence Emerging Technology IT Strategy

Barb Wixom and MIT CISR on managing data like a product

MIT CISR research into information businesses reveals how treating data as a product, complete with owners, lifecycle and metrics, separates leaders from laggards.

By Michael Bertha

May 30, 2025 6 mins

Data Management IT Leadership IT Strategy

Avery Dennison takes culture-first approach to AI transformation

The materials science giant — and world’s largest Google Gemini installed base — has achieved broad benefits from an AI strategy that emphasizes enterprise-wide training and ‘humans in the loop.’ Now CIO Nick Colisto is

By Paula Rooney

May 30, 2025 6 mins

CIO 100 Digital Transformation Manufacturing Industry

The agentic AI assist Stanford University cancer care staff needed

Nigam Shah, CDO for Stanford Health Care, explains how Microsoft's multiagent orchestration technology enables the management, analysis, and reasoning of diverse types of health data to improve care for cancer patients.

By Irene Iglesias Álvarez

May 30, 2025 4 mins

Artificial Intelligence Healthcare Industry Innovation

How writing makes you a stronger leader

Writing is a leadership superpower: It conquers cognitive limits, clarifies complex thoughts and stress-tests ideas for a decisive strategic advantage.

By Chris Fuller

May 29, 2025 7 mins

Careers IT Leadership

What ROI? AI misfires spur CEOs to rethink adoption

FOMO still drives AI investments, but with only 25% of projects meeting expectations, chief executives may be shifting from ‘fail fast’ to a slower, more intentional approach.

By Grant Gross

May 29, 2025 6 mins

Artificial Intelligence IT Strategy ROI and Metrics

BI buyer’s guide: Top 10 business intelligence tools

It's not always easy choosing a business intelligence tool to meet the needs of the enterprise. Here are 10, however, that could make a big difference.

By Peter Sayer, Thor Olavsrud

May 29, 2025 11 mins

Business Intelligence Enterprise Applications Enterprise Buyer’s Guides

SAP teams up with Alibaba to host Cloud ERP workloads in China

The partnership will also see Alibaba adopt SAP offerings to run its own business.

By Anirban Ghoshal

May 28, 2025 4 mins

Alibaba ERP Systems SAP

AI regulation in the US is heating up, but keeping up will become harder

AI laws are proliferating across US states, creating a complex patchwork that businesses must navigate to remain compliant and operate their AI systems legally.

By David Talby

May 28, 2025 7 mins

Compliance Generative AI Regulation

Are CIOs buckling under the weight of expectation to deliver business value?

Digital leaders are taking on increased responsibilities for areas beyond the IT department. While the business wants more from CIOs, some technology chiefs accept the expectation to deliver value as an opportunity to shine. Others, however, will sin

By Mark Samuels

May 28, 2025 9 mins

Business IT Alignment CIO IT Skills

Land O’Lakes rewrites the rules of product-based data alignment

Rather than embed business leads in data teams, the agricultural cooperative flipped the script on cross-functional collaboration by positioning data product operations directly into business units themselves.

By Michael Bertha

May 28, 2025 5 mins

Agriculture Industry Data Management Data Science

AI agents mean the death of the web

What Google and Microsoft see ahead is something completely different, not just on the surface but fundamentally. And it’s not going to end well for the web’s ability to connect, engage, and form community.

By Marcus Jerräng

May 28, 2025 7 mins

Generative AI Internet Web Development

Salesforce to buy Informatica in $8 billion deal

The deal, which has been in the works for more than a year, will deliver a ton of new data for Salesforce users, but the implications for Informatica users are less clear.

By Evan Schuman

May 27, 2025 7 mins

Informatica Mergers and Acquisitions Salesforce.com

Digital leadership in a divided world: 2025 CIO and CTO priorities by region

IT decision-makers must tailor digital strategies to regional realities as geopolitics, regulation and culture reshape tech leadership in 2025.

By Antony Panteli

May 27, 2025 13 mins

IT Leadership IT Strategy Regulation

9 projects top of mind for IT leaders today

From embracing AI to modernizing infrastructure, IT leaders are focusing more on key business differentiators, risk mitigation, emerging issues, and transforming IT to accelerate change.

By Mary K. Pratt

May 27, 2025 10 mins

Business IT Alignment Digital Transformation IT Strategy

What is ITSM? Managing IT to serve business needs

As technology becomes increasingly essential to business growth, companies look for ways to incorporate IT services into overall needs. ITSM helps businesses build structure around the lifecycle of those IT services, from ideation and creation, to ma

By Sarah K. White

May 27, 2025 9 mins

IT Governance Frameworks IT Leadership IT Strategy

The great IT disconnect: Vendor visions of the future vs. IT’s task at hand

For CIOs, critically important first steps toward IT’s future require the kind of customer-informed vision few vendors and CEO ‘visionaries’ are offering right now.

By Thornton May

May 27, 2025 5 mins

IT Strategy Technology Industry Vendor Management

Network bloat: AI-driven data movements cause cloud overspend

A significant percentage of enterprise cloud network spending is wasted, due to preventable mistakes and manual processes, and the recent spike in AI deployments is adding to the problem.

By Maria Korolov

May 26, 2025 1 min

Artificial Intelligence Cloud Computing

The 7 unwritten rules of leading through crisis

Your crisis management playbook may look fail-proof on paper, but leadership and culture offer intangibles that can make or break execution when emergency strikes.

By John Edwards

May 26, 2025 8 mins

IT Leadership Incident Response Risk Management

5 questions to test tech resilience and build a 90-day action plan

Whether it’s global trade disruptions, agentic AI, or reskilling the workforce, your technological resilience will define how effectively you can respond.

By Koenraad Schelfaut

May 26, 2025 6 mins

CIO ICT Partners IT Skills

How IT and OT are merging: Opportunities and tips

The convergence of IT and operational technology (OT) can improve security, optimize processes, and reduce costs. This is how large companies do it.

By Wolfgang Herrmann

May 23, 2025 10 mins

Automotive Industry IT Operations Manufacturing Industry

The implementation failure still flying under the radar

Ask anyone who’s been through a challenging implementation program and they’ll say cracks start to form before it all begins.

By Sam Bayaa

May 23, 2025 4 mins

Digital Transformation ERP Systems IT Skills

Digital twins at scale: Building the AI architecture that will reshape enterprise operations

AI-powered digital twins enhance efficiency, predict outcomes and enable cost-effective system tuning by simulating real-world entities before live deployment.

By Magesh Kasthuri

May 22, 2025 9 mins

Artificial Intelligence Data Integration Enterprise Architecture

Why Microsoft is unifying data and AI within Fabric

Fabric is being transformed as a decision infrastructure layer to support faster decision making and easier development of agentic applications, analysts say.

By Anirban Ghoshal

May 22, 2025 1 min

Databases Generative AI Microsoft Azure

MCP, ACP, and Agent2Agent set standards for scalable AI results

New AI protocols are emerging to ease model connections and agent management, giving CIOs the roadmap to easier, standardized AI deployments while avoiding vendor lock-in.

By Grant Gross

May 22, 2025 6 mins

Artificial Intelligence Technology Industry

Data analytics and AI on and off the court in Orlando

The Orlando Magic and the SAS Viya platform expand their partnership to enhance gameday experiences and personalize digital interactions for fans.

By Irene Iglesias Álvarez

May 22, 2025 5 mins

Digital Transformation Innovation Media and Entertainment Industry

SAP wants to make AI ubiquitous — just don’t ask about S/4HANA

An omnipresent copilot Joule and hundreds of AI agents buzzing through SAP’s software cosmos — this is how SAP envisions the future enterprise, presumably with Sapphire no-show S/4HANA at the core.

By Martin Bayer

May 22, 2025 7 mins

ERP Systems Generative AI SAP

SAP and AWS launch co-innovation program to accelerate enterprise AI adoption

At SAP Sapphire 2025, the two tech giants teamed up to embed generative AI deeper into ERP, targeting supply chain, finance, and beyond.

By Mastufa Ahmed

May 22, 2025 3 mins

Amazon Web Services Generative AI SAP

M&S says it will respond to April cyberattack by accelerating digital transformation plans

As the profit hit from the incident reaches $400 million, company says it will compress a two-year upgrade project into six months.

By John E. Dunn

May 21, 2025 6 mins

Cyberattacks Digital Transformation Security

Basis Technologies launches Klario to help automate SAP change management

AI guides the process of deciding on the right change to meet requirements, but the company says there’s always a human in the loop.

By Lynn Greiner

May 21, 2025 5 mins

Change Management ERP Systems SAP

The AI-native generation is here. Do not get left behind

What does it look like for an organization to transform into an AI-native company?

By Rudina Seseri

May 21, 2025 6 mins

Artificial Intelligence Data Quality Generative AI

Synthetic data’s fine line between reward and disaster

It can be faster, easier, cheaper, more representative, and more privacy preserving to generate data than to collect it. But done wrong, synthetic data can double down on everything you’re trying to avoid. What’s the way forward to ensure

By Mary Branscombe

May 21, 2025 13 mins

Artificial Intelligence Data Quality Generative AI

IBM’s massive SAP S/4HANA migration pays off

Big Blue’s ERP journey has brought efficiencies and easier management, along with practical insights into the challenges its customers face in moving to SAP on the cloud.

By Paula Rooney

May 21, 2025 7 mins

IBM SAP Technology Industry

IoT security: Challenges and best practices for a hyperconnected world

IoT security demands urgent action. Facing rising threats, leaders must build resilience through design, automation and shared responsibility.

By Leo Rajapakse

May 20, 2025 7 mins

IoT Platforms Regulation Zero Trust

SAP goes all-in on agentic AI at SAP Sapphire

At its annual conference, SAP unveiled an AI operating system for SAP business AI, and a range of new AI agents including an omnipresent Joule copilot.

By Thor Olavsrud

May 20, 2025 9 mins

Artificial Intelligence Generative AI SAP

SAP revamps its cloud ERP application packages

SAP unveiled new Business Suite application packages and AI-enhanced updates to supply chain apps at its annual Sapphire user conference.

By Lynn Greiner

May 20, 2025 7 mins

ERP Systems Enterprise Applications SAP

5 questions defining the CIO agenda today

AI, cybersecurity, IT modernization, skills gaps, and budget concerns remain top of mind for IT leaders, but how they’re thinking about each is changing as the IT landscape shifts in the AI era.

By Mary K. Pratt

May 20, 2025 9 mins

Budgeting Business IT Alignment IT Skills

What is SCOR? A model to improve supply chain management

The supply chain operations reference (SCOR) model helps businesses evaluate and perfect supply chain management for reliability, consistency, and efficiency.

By Sarah K. White

May 20, 2025 10 mins

IT Governance Frameworks Process Improvement Supply Chain Management Software

Return-to-office mandates: Didn’t we already fight this war?

History tells us that facilitating the creation of business value is less about managing and even less about leading than most executives think.

By Bob Lewis

May 20, 2025 5 mins

IT Leadership Staff Management

Beyond automation: Realizing the full potential of agentic AI in the enterprise

Agentic AI is redefining enterprise automation with adaptive, autonomous agents. But success hinges on orchestration, oversight and cultural readiness.

By Shail Khiyara and Sandeep Mehta

May 19, 2025 14 mins

Digital Transformation Generative AI Robotic Process Automation

The road to S/4HANA: How CIOs are managing SAP ECC’s end of support

CIOs face a daunting task in migrating their legacy ERP systems to S/4HANA and an entirely new platform in the cloud as the technology vendor’s deadline moves closer.

By Rosalyn Page

May 19, 2025 11 mins

Cloud Management ERP Systems SAP