News

Courts Say E-Monitoring of Employees Is Legal

Ken Segarnick, former assistant general counsel for United Messaging, answers readersu2019 questions about the legal consequences of electronic monitoring.

CXO PERSPECTIVES – Lessons in Shareholder Value

TOTAL LEADERSHIP – Time to Go

CRM Tips for the Little Guys

Advice for deploying customer relationship management software at small to mid-size enterprises.

CRM: The Little Banks That Could

Faced with growing competition from the big guys, the little engine that could — in this case, small and midsize banks — are using CRM to make it over the mountain.

Koch Risk Range Too Narrow

CASE FILES | VALUE PROPOSITION – Hard Numbers for Hard Choices

Nationwide’s Take on Technology Risk

5 tips for sound strategic planning

Mistakes: Strategic Planning Don’ts (and Dos)

Security Tools: Software Sentries

How Harrah’s Casino Protects the House’s Money

Insiders Are the Biggest Security Threat

Economies of Scale: The Texaco Chevron Merger

Petroleum Industry Concerned Over Run-Outs and Retains

ChevronTexaco’s CRM Pays Off

The How & Why of a Strategy Workout

A Crash Course in Strategic Planning

Questions to ask yourself to determine if you are strategically fit.

Help Employees Help Themselves: Employee Assistance Programs Wellness Programs can be Useful Tools

Toy Story: Mattel CIO Joe Eckroth Tackles Company Turnaround

Mattel CIO Joe Eckroth used a tough but tender management style to help lead the toy maker's turnaroundn

Wireless Does Have Real ROI in the Supply Chain

Squeezing 3-D Graphics: Transmitting High-Res Images Across the Internet

Mobile Input: Making Data Entry Easier

Portal Power: How Enterprise Portals Benefit Users

Big Network on Campus: Every Student Has Internet Access

CIO Bookshelf: Primal Leadership: Realizing the Power of Emotional Intelligence

Seven Tips for Developing IT Value Metrics

Homework That Pays: High School Senior Runs Profitable Web Business

Net Guard Update: Science and Technology Emergency Mobilization Act

A Bridge Between Public and Private IT

In Good Taste: Robo-Tongue Can Detect Taste, Benefit Manufacturers

Classical Music in Cyberspace

Animation Automation

IT adresses the problems of assembling the thousands of shots that compose a computer animated film.

Time Management: Tips on Making Time for Yourself

Get off the treadmill to nowhere.

B2B: Execution of the Concept Is Key to Success

Build Information Sharing Communities in Your Company

3 Ways to Take Control of Storage

Storage Spending: Where Does the Money Go?

Storage Networks: The Sharing Environment

Data Storage: Dealing with a Big Elephant?

Can IT Keep Score by Itself?

The Scorecard as a Critical Tool for IT Value

Balanced Scorecard Demonstrates IT Value

Merging Business Cultures to Support Common Goals

How to Staff Up for Security

Nestlé’s Enterprise Resource Planning (ERP) Odyssey

FROM THE EDITOR – Where’s Morale?

An Apple for the Enterprise

Privacy & Ethics: Is CRM Too Close for Comfort?

Worms Can Steal Your Intellectual Property