News

US and UAE collaborate on AI megaproject to boost regional innovation

The newly announced AI campus in Abu Dhabi, spanning 10 square miles, is set to become a pivotal center for AI development, focusing on regulated industries and emerging markets.

By Mastufa Ahmed

May 16, 2025 4 mins

Artificial Intelligence Data Center

How to establish an effective AI GRC framework

To get the most from artificial intelligence without falling prey to the risks, your company must implement a governance, risk, and compliance (GRC) framework specific to AI. Here’s how to develop a corporate policy that works.

By Bob Violino

May 16, 2025 10 mins

Compliance Data Governance IT Governance

The ERP system enabling Billerud to become totally data driven

SAP S/4Hana is being rolled out to all production units of the Swedish pulp and paper manufacturer, ushering in a new era of being united by one system.

By Karin Lindström

May 16, 2025 6 mins

CIO Digital Transformation SAP

New agentic AI tools bring new threat: agent sprawl

Vendors are lining up to offer enterprises tools to create AI agents for a plethora of different tasks — but it’s time to think about managing them.

By Anirban Ghoshal

May 16, 2025 4 mins

Artificial Intelligence

Products, not permission slips: A new way to pay for digital value

Many companies adopt product ways of working but keep outdated funding. Modernize your approach to empower teams and drive real results.

By Michael Bertha and Chris Davis

May 15, 2025 8 mins

Budgeting IT Governance IT Strategy

Most CEOs think their CIOs lack AI savviness

CEOs have bought the hype about AI, but CIOs and CDOs are moving forward with caution because they see a different reality on the ground.

By Grant Gross

May 15, 2025 6 mins

Artificial Intelligence IT Strategy IT Training

Critical infrastructure CIOs chart a vital new course for IT

Tech execs from five enterprises at the core of America’s massive digital infrastructure transformation shed light on what it takes to lead in revolutionary times.

By Dan Roberts

May 15, 2025 14 mins

Critical Infrastructure Data Center Data Center Management

DEI rollbacks: Where top tech companies stand on diversity, equity, and inclusion

The Trump administration’s sweeping executive orders to scale back DEI initiatives are causing shifts in company policies as well. Here’s where major tech companies currently stand on promoting broader representation.

By Sarah White

May 15, 2025 11 mins

Diversity and Inclusion Hiring Technology Industry

Data, agents and governance: Why enterprise architecture needs a new playbook

Facing an existential crisis, enterprise architecture must abandon outdated dogma for AI-driven adaptive governance to ensure survival and deliver value.

By Dion Eusepi

May 14, 2025 11 mins

Data Architecture Data Governance Enterprise Architecture

4 goals to target when building AI skills

IT leaders who are serious about preparing their organizations for AI should deliver training that targets a specific set of outcomes.

By Pat Brans

May 14, 2025 8 mins

Artificial Intelligence CIO IT Skills

Transformation to the core at Southern Cross Travel Insurance

Cathy O'Sullivan, editorial director for CIO in Australia and New Zealand, sat with Southern Cross Travel Insurance CTO Alex Smart to discuss how a great team culture and healthy conflict leads to success, and that structure dictates transformat

By CIO staff

May 14, 2025 8 mins

CTO Digital Transformation IT Skills

Leading high-performance engineering teams: Lessons from mission-critical systems

Great engineering isn’t just shipping features — it’s leading a culture where reliability is non-negotiable and failure becomes your sharpest tool.

By Rahul Chandel

May 13, 2025 12 mins

IT Leadership Staff Management

HUMAIN: Saudi Arabia’s bold bet on sovereign AI and Arabic LLMs

With HUMAIN, the kingdom aims to lead in regional AI innovation, challenging global dominance with homegrown infrastructure and language models.

By Mastufa Ahmed

May 13, 2025 5 mins

Artificial Intelligence Technology Industry

Product or feature? A key AI debate could leave CIO strategies in limbo

Many AI products will end up being built into other software or platforms, making it easier for CIOs to navigate the constantly changing marketplace. Until then, due diligence is vital.

By Grant Gross

May 13, 2025 6 mins

Artificial Intelligence IT Strategy Technology Industry

How IT leaders can say yes without killing projects — or their careers

Urgent new asks from business execs can disrupt the IT agenda. But being ‘the department of no’ isn’t the answer. Here’s how biz-savvy CIOs make the most of a challenging situation.

By Mary Shacklett

May 13, 2025 6 mins

Business IT Alignment IT Strategy Project Management

4 agentic AI-savvy IT leadership strategies

Four areas in which IT leaders can angle their leadership approach to foster success with agentic AI.

By Matt Egan

May 12, 2025 6 mins

Artificial Intelligence Generative AI

Legacy federal government HR systems: A billion dollar problem, says Workday survey

A new study reveals the inefficiency of US federal government HR systems and underscores the importance of incorporating automation, AI, and analytics tools.

By Taryn Plumb

May 12, 2025 6 mins

Government Human Resources Workday

Mixed messages from Klarna about plans for more AI, fewer humans

Report indicates fintech ‘piloting a new cohort of employees,’ while company spokesperson says firm's focus on AI hasn't changed.

By Paul Barker

May 12, 2025 5 mins

Artificial Intelligence Human Resources

The data Tower of Babel

Data's value is lost in corporate verbal anarchy due to clashing team “languages.” Smart communication strategies bridge these critical gaps.

By Lance Walter

May 12, 2025 10 mins

Data Engineering Data Quality IT Strategy

CEOs’ top priorities for IT leaders today

With economic uncertainties and geopolitical tensions rising, CEOs see CIOs as key players in reducing risks, bolstering the bottom line, and transforming the organization for the future — with AI a key emphasis for getting there.

By Mary K. Pratt

May 12, 2025 9 mins

Business IT Alignment CEO IT Strategy

The false narrative of shifting from project to product — and why you need both

Industry buzz suggests organizations simply shift from outdated, rigid, and ineffective project management practices to product-led product management, as if this remedies all strategy execution challenges. But that oversimplified thinking is exactly

By Laura Barnard

May 12, 2025 6 mins

CIO IT Strategy Project Management

AWS offers glimpse of what CIOs can do with Amazon Q Business

The generative AI assistant for the enterprise, in conjunction with a range of AWS services, offers enterprises a range of task automation and customization possibilities, as evidenced by customers Zoom, HS Brands, and others.

By Paula Rooney

May 12, 2025 8 mins

Amazon Web Services Digital Transformation Generative AI

CDO and CAIO roles might have a built-in expiration date

Many organizations need AI and data leaders for now, but as the expertise becomes pervasive across the enterprise, a C-suite leader may no longer be needed.

By Grant Gross

May 9, 2025 7 mins

Artificial Intelligence Careers Chief Data Officer

What CIOs can do to convert AI hype into tangible business outcomes

AI priorities in the enterprise aren’t always fully understood. Technologies and investment can work together or conspire against each other in equal measure. The approach for IT leaders in South Africa, for instance, is to proceed with caution

By Joanne Carew

May 9, 2025 6 mins

CIO Generative AI IT Strategy

IT Procurement Trends Every CIO Should Watch in 2025

Here are eight trends transforming procurement in 2025 — and what CIOs and tech buyers should consider as they look ahead

By IDC Analysts

May 9, 2025 6 mins

Procurement Software

Epicor expands AI offerings, launches new green initiative

Carbon Tracker may not fly in the US under Trump, but analyst calls it a ‘welcome step’ from a sustainability tracking perspective.

By Paul Barker

May 8, 2025 4 mins

Artificial Intelligence Enterprise Applications

SAS supercharges Viya platform with AI agents, copilots, and synthetic data tools

With upgrades targeting developers and non-experts alike, SAS aims to democratize AI through usability and built-in governance.

By Lynn Greiner

May 8, 2025 1 min

Artificial Intelligence

IBM aims to set industry standard for enterprise AI with ITBench SaaS launch

Now open to the public, IBM’s IT automation benchmarking platform brings transparency, domain-specific metrics, and collaboration through the AI Alliance.

By Gyana Swain

May 8, 2025 5 mins

Artificial Intelligence Enterprise Applications

Training data: The key to successful AI models

For AI developers and industry leaders, effectively leveraging public data can be the difference between breakthrough innovation and costly underperformance.

By Dipti Parmar

May 8, 2025 12 mins

Big Data Data Quality Generative AI

6 tips for tackling technical debt

Tech debt is an expensive inevitability of almost any IT project. But with sound management strategies and practices it doesn’t have to jeopardize your business.

By Mary K. Pratt

May 8, 2025 9 mins

IT Strategy Software Development

The gen AI at Siemens Mobility making IT more accessible

At the rail transport tech company, generative AI is changing roles and the overall business relationship with IT. Here, CIO Dilek Bocuk gives insight into how she’s preparing her team for long-term success.

By Jens Dose

May 8, 2025 8 mins

CIO Generative AI Transportation and Logistics Industry

12 reasons to ignore computer science degrees

Many organizations are looking beyond the CS degree to hire programmers who can deliver real results. Here's why they might be right.

By Author Anonymous

May 8, 2025 10 mins

Careers Hiring

ServiceNow unveils AI workflow automation partner ecosystem, autonomous IT capabilities

At Knowledge 2025, ServiceNow debuted its Workflow Data Network ecosystem of partners to support workflow automation with AI. It also introduced a slate of new agents to assist autonomous IT.

By Thor Olavsrud

May 7, 2025 3 mins

Artificial Intelligence ICT Partners ServiceNow

How to build an AI-ready organization: the Enterprise Intelligence Architecture

In this interview with IDC's Marlanna Bozicevich, we learn about how organizations need to prioritize data management to take advantage of AI as a transformative platform. We also hit on how AI can support data management.

By Matt Egan

May 7, 2025 5 mins

Artificial Intelligence Data Management Generative AI

AI’s big payoff hinges on fixing fragmented data: Study

AI won’t deliver until CIOs fix the data stack, as half of the CEOs in an IBM study admit the AI rush has left their tech stacks fragmented.

By Mastufa Ahmed

May 7, 2025 4 mins

Artificial Intelligence

IT leadership in the AI era: Lessons from some of Asia’s top companies

Asia’s top IT leaders blend innovation, data and agility to harness AI, reshaping industries and setting a new global standard for digital leadership.

By Frankie Shuai

May 7, 2025 6 mins

Artificial Intelligence IT Leadership Staff Management

The reality check every CIO needs before seeking a board seat

CIO Hall of Fame members turned board directors shed light on the terrain IT leaders must navigate to secure board seats.

By Brian Watson

May 7, 2025 6 mins

C-Suite CIO CIO 100

ServiceNow puts Salesforce in the crosshairs with expanded CRM tools

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to sales — and it plans to use its workflow prowess and AI capabilities to get there.

By Grant Gross

May 7, 2025 6 mins

Salesforce.com ServiceNow Technology Industry

ServiceNow reimagines platform for agentic AI

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI Control Tower to manage, monitor, and optimize AI assets, and declared its AI Agent Fabric as the “communication backbone

By Thor Olavsrud

May 6, 2025 4 mins

ICT Partners Nvidia ServiceNow

Your data’s wasted without predictive AI. Here’s how to fix that

A playbook for leaders to master AI analytics, overcome scaling hurdles, control costs, empower teams, prove ROI and achieve competitive advantage.

By Vipin Jain

May 6, 2025 27 mins

Artificial Intelligence Business Intelligence Predictive Analytics

Rethinking digital transformation for the agentic AI era

Generative and agentic AI have the potential to revolutionize not just digital strategies and outputs but your digital organization itself. Here are three areas where CIOs should take AI’s lead in reorganizing how digital transformation work ge

By Isaac Sacolick

May 6, 2025 8 mins

Change Management Digital Transformation IT Strategy

The rising value of IT certifications

Getting certified can benefit IT professionals and the organizations that employ them, boosting productivity and engagement, while also closing skills gaps.

By Sarah White

May 6, 2025 8 mins

Certifications Employee Experience Hiring

IT leaders on DOGE’s bold COBOL ambitions: Pure folly

Seeking to replace millions of lines of COBOL at the SSA, the US Department of Government Efficiency should consider the adage, ‘If it ain’t broke, don’t fix it,’ experts say.

By Grant Gross

May 6, 2025 6 mins

Digital Transformation Government IT Mainframes

AI data centers drive engineers rush to master new skills

The explosive growth of AI infrastructure is forcing data center engineers to rapidly master new technical skills as facilities struggle to find staff.

By Maria Korolov

May 5, 2025 1 min

Artificial Intelligence Data Center IT Skills

State of the CIO, 2025: CIOs set the AI agenda

CIOs continue their business leader trajectory as they play a multi-faceted role in AI transformation — one that requires strategic vision, a collaborative mindset, and change agent skills.

By Beth Stackpole

May 5, 2025 15 mins

Business IT Alignment CIO Change Management

4 recs for CIOs as they implement agentic AI

Despite the hype, CIOs agree there’s an approaching reset of agentic AI expectations. Here’s how they’re preparing, while still pacing with purpose.

By Nicholas D. Evans

May 5, 2025 7 mins

CIO Generative AI IT Strategy

Johnson Controls rethinks IT for the cloud-native and AI era

The fire, HVAC, and security equipment manufacturer is building in-house IT capacity and know-how after years of overly relying on technology partners, CDIO Vijay Sankaran says.

By Paula Rooney

May 5, 2025 6 mins

Artificial Intelligence Digital Transformation Manufacturing Industry

Top 11 predictive analytics tools compared

Predictive analytics tools comb through your data to divine visions of your business future. Here’s an overview of the wide array of options available today.

By Peter Wayner

May 2, 2025 19 mins

Data Science Enterprise Applications Predictive Analytics

Best project management certifications of 2025

No matter what your IT role or how senior your position, a project management certification can add value to your career. Here are the top PM certs for every step of your career, along with their requirements and costs.

By Sarah White

May 2, 2025 13 mins

Certifications Project Management

The digital mechanics that drive BMW’s latest rollout

The German car manufacturer shows how digitalization shapes next-gen production with its iFactory and digital twins, combined with the industrial metaverse.

By Jürgen Hill

May 2, 2025 7 mins

Automotive Industry Digital Transformation Innovation