Digital Transformation

7 ways IT can help cut friction from the customer experience

Top-notch CX is a digital business imperative. Here's how to ensure your organization's customer and client experience is hassle-free.

Reskilling helps Stanley future-proof its factories

Committed to forging 10 million 'makers' by 2030, Stanley Black & Decker is training up factory workers to work with robotics, AI, IoT and AR. Here's how the power tools manufacturer is doing it.

Diversity policies rise, but actual diversity stalls in NZ boards – report

Study highlights pitfalls of failing to integrate cloud migration into core business strategy

IT’s new ROI: Return on innovation

IT’s new ROI: Return on innovation

CIOs struggle to temper business expectations of 100 percent innovation success with the realities. Here's how to foster a healthy innovation outlook.

Designing an artificial intelligence center of excellence for disciplined transformation

The heart of establishing a center of excellence is to achieve scale, sustain innovation and expand cultural adoption. The pillars of vision, collaboration and culture will help your organization use data faster to realize value.

Why are most organizations late to change?

The pace of change continues to escalate, and the saying u201cif you snooze you loseu201d has never been more relevant. Here are four ways to help your organization avoid being late to change.

Spark launches biggest wireless broadband plan for selected Auckland customers

Bank of New Zealand migrates to new 9 Spokes platform

Movers and shakers: Kordia appoints chief information security officer