IT Leadership

Covanta’s step-by-step approach to AI enablement

Adopting a ‘walk don’t run’ attitude in generative AI deployment has helped this industrial waste management services company maintain existing data and governance structures while fueling customer experience and innovation strategi

Women still underrepresented in top tech roles

Despite pockets of progress, women looking to make inroads in tech leadership continue to face obstacles. Here, two female CIOs in South Africa share their experiences.

Self-belief is your superpower: CIO Ange Nash on getting ahead as a woman in tech

Former Amazon exec John Rossman on delivering big bets

The author of ‘Big Bet Leadership’ offers advice on reshaping the way you lead to steer big bet initiatives successfully.

SAP enhances Datasphere and SAC for AI-driven transformation

Believing that everyone should have clean air, heating, ventilation, and air conditioning, (HVAC) company ActoVent built a solution accurately monitoring indoor air quality and ensuring that only purified air circulates.

SAP enhances Datasphere and SAC for AI-driven transformation

SAP adds new generative AI and data governance features to SAP Datasphere and SAP Analytics Cloud, enabling customers to incorporate non-SAP and unstructured data when creating AI-based planning models and scenarios.

How CIOs use AI to elevate CX services

Generative AI can help staff answer customer queries efficiently and effectively. But that’s the least it can do, or what IT leaders expect of it. The key to unlocking its real power is to focus on business outcomes and highly refined experienc

The change management Informatica needed to overhaul its business model

When Graeme Thompson became CIO of the AI-powered data management company in 2016, it sold licenses and maintenance as its customers moved their applications into SaaS solutions. In response, the company changed course to the cloud. Here, Thompson re

Generative AI copilots: What’s hype and where to drive results

IT leaders find themselves in front of a firehose of rapidly releasing platform copilot enhancements, trying to sort out what works and can scale. Here’s where your peers are finding benefits — and shortcomings.

What’s enabled Fresenius to transform IT

As group CIO of Germany-based multinational health care company Fresenius, Ingo Elfering had to turn its IT upside-down in order to move forward.

Why your best IT managers quit

Understanding the chief reasons top managers leave is critical for CIOs seeking to develop and retain high-performing teams. Compensation aside, leadership, culture, and stagnation top the list.