IT Strategy

IT mission, vision and values statements: Foundations for success

Compelling vision, mission, and value statements provide brief but powerful descriptions of an enterprise's purpose and method of operating.

Lufthansa CDO Christian Langer harnesses AI to compete with startups

IT as a product: Rethinking IT service delivery

Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services.

James Munson explains new digital strategy at the DVSA

Rolls-Royce CDO Neil Crockett drives data into engine design

9 ways to get more value from business intelligence in 2018

Improved customer relations, increased employee productivity, new revenue streams u2014u00a0big benefits await those who breathe new life into their business intelligence strategies.

6 most-dreaded IT projects

Patching old systems, migrating email to the cloud, unsupported compliance mandates, and ERP upgrades are some of the jobs IT pros dread most.

3 ways CIOs can change the CEO’s perception of IT from cost center to strategic

CIOs that want to drive transformation should champion customer impacting programs and empower IT lieutenants to pursue operational efficiencies.

6 steps to help drive consumers to your direct channels

As businesses develop ever more complex distribution strategies for selling goods or services online, the integrity and parity of prices on your owned digital channels has never been more important.

Southampton FC IT Director Matthew Reynolds kicking tech into football